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Curtiss Hotel, Ascend Hotel Collection

5.0 star property

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Photo gallery for Curtiss Hotel, Ascend Hotel Collection

2 bars/lounges
Hot springs
Breakfast, lunch, dinner served; American cuisine
Front of property
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
210 Franklin St, Buffalo, NY, 14202
  • Buffalo Niagara Convention Center
    ‪3 min walk‬
  • Shea's Performing Arts Center
    ‪3 min walk‬
  • KeyBank Center
    ‪2 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Frette Italian sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(109 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Curtiss Hotel, Ascend Hotel Collection

5-star hotel in Downtown Buffalo
This smoke-free hotel features a full-service spa, a restaurant, and 2 bars/lounges. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, a 24-hour fitness center, a rooftop terrace, and a 24-hour business center are onsite.
Curtiss Hotel, Ascend Hotel Collection offers 68 accommodations with iPod docking stations and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. LED televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and bidets.

This Buffalo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs open between 6:00 AM and 11:00 PM.
In addition to a full-service spa, Curtiss Hotel, Ascend Hotel Collection features hot springs and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Complimentary self parking and valet parking are available on site.

Curtiss Hotel, Ascend Hotel Collection is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Chez Ami Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
VUE Rooftop Lounge - This restaurant specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Buffalo Chophouse - This fine-dining restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Buffalo Chophouse
  • Chez Ami Restaurant
  • VUE Rooftop Lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot spring
  • TV in common areas

Family friendly

  • High chair
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot spring
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot stone massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Built in 1913
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Hot springs access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Curtiss Hotel Buffalo
Curtiss Hotel
Curtiss Buffalo
Curtiss Hotel, Ascend Hotel Collection Hotel
Curtiss Hotel, Ascend Hotel Collection Buffalo
Curtiss Hotel An Ascend Hotel Collection Member
Curtiss Hotel, Ascend Hotel Collection Hotel Buffalo

Curtiss Hotel, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 780 out of 1004 reviews
Rating 8 - Good. 107 out of 1004 reviews
Rating 6 - Okay. 56 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the front desk staff to the valet staffing.. it was such a beautiful stay!!!! Everything was so beautiful!!! My room was amazing!! The hot spring was AMAZING!! It was such a relaxing stay for my girlfriend and I! She enjoyed her birthday, thanks to you guys!! Also shoutout to Nicole at Harlow spa! My girlfriend would not stop talking about her massage that received!!! We will be back and SOOOOOON!!!!!! Beautiful stay!!!
Stayed 1 night in Apr 2025

10/10 Excellent

R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Excellent, walkable location with very helpful staff. Only minor drawback is the room is VERY dimly lit which makes it hard to get dressed and put makeup on.
Stayed 1 night in Apr 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Akua

Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at this property before and it was so much better. They changed the menu and the class of this hotel. The hallway smelled like a hospital it was really terrible.
Stayed 1 night in Apr 2025

10/10 Excellent

Caitlin

Stayed 1 night in Apr 2025

6/10 Okay

Julia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Best part of hotel is hot springs. Didn’t have any massage openings. Be aware there is like zero sound proofing. We could hear every word from other room. Sounded like people were in our room, we could hear drunk girls yelling all night. Beds are very uncomfortable and the pillows are trash! The sheets are rough and felt cheap!! Sad for the amount of money should upgrade beds and pillows.
Stayed 1 night in Apr 2025

10/10 Excellent

lauren

Liked: Cleanliness
Clean and nice
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Edita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall-the hotel is beautiful and clean. Parking is pretty much in the back of the hotel so it’s around a 2-3 minute walking distance (they do offer valet right in front of the hotel which I believe is free but of course need to tip anytime you need to move vehicle). I arrived late Friday night and called the spa Sat morning to book a couples massage (there were signs advertising appts available). They didn’t have any openings until Monday apperently so couldn’t book the spa. The other disappoint was the hot tub outside or springs (official title though somewhat deceiving). The hot tub outside is very small and it is very awkward to be in there with even 1 other person (you’re better off using the hot tub in your room)-not even kidding. Such a disappointment since it’s the main reason I spent what I spent staying at this hotel which is far from cheap in price. One of the largest issues I faced as a 32 year old 150 lb female was the oversized furniture issue in the room. You need to walk very carefully and slowly to not nah your leg/foot/whichever look it may be across the room/bathroom. The furniture is very oversized and sticks out causing you to bang your extremities easily. It’s all wood/ceramic type so good luck banging any part of your body. Unfortunately I banged my right ankle pretty bad (blue/swollen/painful) on the trash bucket in the room (5 minutes after arriving). My ankle is still busted. You all have been warned. Not worth the money-cheaper options in downtown!
Stayed 3 nights in Apr 2025

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with complimentary valet parking
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Liked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Lily

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

lauren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Amazing showers. Nest spots for a dinner or a coffee. Wonderful hotel. I’ll be back.
Stayed 1 night in Mar 2025

2/10 Terrible

Timothy

Stayed 2 nights in Mar 2025

10/10 Excellent

Doug

Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Beautiful. Clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Shanee

Stayed 1 night in Mar 2025

10/10 Excellent

Nakeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the whole stay. Staff was nice and valet was nice as well. Everything was great
Stayed 5 nights in Mar 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
The room and ambiance was amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff attentive and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AAAAA+++++
Stayed 1 night in Mar 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025