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DoubleTree by Hilton Hotel Buffalo - Amherst

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Buffalo - Amherst

Exterior
Lobby
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Room service
$120
includes taxes & fees
Nov 18 - Nov 19

Explore the area

View in a map
10 Flint Rd, Buffalo, NY, 14226
  • Place, University At Buffalo - North Campus
    ‪8 min walk‬
  • Place, Northtown Center at Amherst
    ‪10 min walk‬
  • Place, University At Buffalo Center for the Arts
    ‪18 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(42 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • 576 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(29 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 576 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Large Room With One King Bed, Fridge And Microwave-Non Smoking

  • Sleeps 4

King Accessible Roll in Shower Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Qns 2 Room Suite-Sofabed-Frige-Micro-Nosmk

  • Sleeps 6

Two-Room Suite With 1 King Bed, Sofabed And Kitchenette-Non Smoking

  • Sleeps 4

King Suite With Sofabed And Kitchenette

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

Accessible King Room With Sofabed

  • Sleeps 4

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Exterior
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About this property

DoubleTree by Hilton Hotel Buffalo - Amherst

Buffalo hotel walkable to University At Buffalo - North Campus
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Buffalo - Amherst offers 187 accommodations with MP3 docking stations and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Hotel Buffalo - Amherst features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

DoubleTree by Hilton Hotel Buffalo - Amherst is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Cappuccinos Sidewalk Cafe - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 25 for adults and USD 8 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cappuccinos Sidewalk Cafe

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 25 for adults, and USD 8 to 25 for children
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Amherst Buffalo
Buffalo Amherst
DoubleTree Amherst
DoubleTree Amherst Buffalo
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DoubleTree Hotel Buffalo
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Hilton Amherst
Hilton DoubleTree Amherst
Hilton DoubleTree Buffalo
Amherst Hotel Indigo
Hotel Indigo Amherst
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DoubleTree Hilton Hotel Buffalo
DoubleTree Hilton Buffalo Amherst
DoubleTree Hilton Buffalo
DoubleTree by Hilton Hotel Buffalo Amherst
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel
DoubleTree by Hilton Hotel Buffalo - Amherst Buffalo
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel Buffalo

DoubleTree by Hilton Hotel Buffalo - Amherst Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Was brought out and took away the jacuzzi. My daughter got locked in the bathroom door knob was broken staff came and used a screwdriver to get her out and did not fix the problem just left
Stayed 1 night in Aug 2025

4/10 Poor

Susan

Traveled with family
Disliked: Cleanliness, staff & service

Try another.

The hotel rooms were in rough shape. There was mold on the fan and some in the shower. The floor in my room looked like it was ripped up and raised up because someone had spilled water. That was so soft. It did hurt my back. One employee at the front desk was very nice. She was lovely. Everyone else was nasty. They were short they ignored us and they really did not seem happy to be there.
Stayed 3 nights in Aug 2025

6/10 Okay

Erin

Stayed 1 night in Aug 2025

4/10 Poor

Peter

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs a overhaul from the rooms, hallways dining reception area Below Hilton standards and brings down the name
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Liked: Property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

6/10 Okay

Xinping, Norfolk

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I stayed at this hotel for one night. The front desk staff were friendly and efficient—and the cookies were a nice touch! Unfortunately, the property itself is showing its age. The bathroom was very small, the toilet didn’t flush efficiently, though the shower did have plenty of hot water. The wallpaper had visible wear, with some areas peeling away from the wall, and the door required a firm push to close completely. Around midnight, when I was trying to sleep, there was noticeable noise from the back parking lot that sounded like people chatting or having a small party. On the positive side, the bed was comfortable, which made for a decent night’s rest overall.
Stayed 1 night in Aug 2025

4/10 Poor

Dara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Yazid

Disliked: Cleanliness, staff & service, property conditions & facilities
First Room had mold, it took them a while to give another room that was decent but towels were dirty and was not properly prepared for three person, while the booking is for three. The hotel is old and would not recommend it.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Theodoros

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive, and polite. While the room was comfortable, it could use some attention, as there were signs of age, and wear. The swimming pool area was very nice. The pool is indoors... The water was a comfortable temperature, and the room the pool is in was very warm, making our swim very nice and refreshing when we left the pool area. All in all, it was good value for the money
Stayed 1 night in Aug 2025

10/10 Excellent

Migdalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

2/10 Terrible

brandy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awful from the 2-hour delay at check-in to not having any toiletries in the room to not getting the correct type of room...
Stayed 2 nights in Jul 2025

4/10 Poor

Swayam Prabha

Disliked: Cleanliness
Property is really old and not clean
Stayed 2 nights in Jul 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pillow smelled of disgusting mold, chips on all furniture, pealing wall paper, gaps in cheap flooring, nasty shower especially shower head
Stayed 2 nights in Jul 2025

6/10 Okay

Benjamin, Little Elm

Stayed 3 nights in Jul 2025

8/10 Good

Kristi

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

VICKY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Vincent

Traveled with family
Liked: Amenities, property conditions & facilities
Location
Stayed 2 nights in Jul 2025

6/10 Okay

Pamela, Lansdale

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property is dated, showing wear. Bathroom area poorly designed, toilet area too small with door opening into leg space
Stayed 1 night in Jul 2025

2/10 Terrible

Mohitrajhu Lingan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sheina

Stayed 1 night in Jun 2025

8/10 Good

jonathan

Stayed 1 night in May 2025

10/10 Excellent

Maria, Marietta

Stayed 1 night in Jun 2025