Hilton Garden Inn Buffalo Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Buffalo Downtown

Exterior detail
Exterior
View from property
View from property
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Laundry
  • Gym

Explore the area

Map
10 Lafayette Square, Buffalo, NY, 14203
  • Sahlen Field
    ‪8 min walk‬
  • Shea's Performing Arts Center
    ‪8 min walk‬
  • KeyBank Center
    ‪15 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room, Luxury Suite, 1 King Bed, Non Smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Queen Beds, Non Smoking (2 Queen Beds & Sofa Bed)

  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Bathtub, City View (Accessible)

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible, Bathtub (2 Queen Beds & Sofa Bed)

  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Bathtub, City View (Accessible)

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, City View (Roll-In Shower)

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Non Smoking, City View (2 Queen Beds & Sofa Bed)

  • 890 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Buffalo Downtown

3-star hotel in Downtown Buffalo
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area.
Hilton Garden Inn Buffalo Downtown offers 124 accommodations with MP3 docking stations and laptop-compatible safes. 39-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Hilton Garden Inn Buffalo Downtown features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 4297 square feet (399 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services.

Hilton Garden Inn Buffalo Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 18 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 7.99 to 18.99 for adults and USD 7.99 to 18.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,297 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 25 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.99 to 18.99 for adults, and USD 7.99 to 18.99 for children
  • Nearby parking fee: USD 18.00 per night (984 ft away)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Buffalo Downtown Hotel
Hilton Garden Inn Buffalo Downtown Hotel
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Buffalo Hilton Garden Inn Buffalo Downtown Hotel
Hotel Hilton Garden Inn Buffalo Downtown
Hilton Garden Inn Buffalo Downtown Buffalo
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden Buffalo Downtown
Hilton Buffalo Buffalo
Hilton Garden Inn Buffalo Downtown Hotel
Hilton Garden Inn Buffalo Downtown Buffalo
Hilton Garden Inn Buffalo Downtown Hotel Buffalo

Hilton Garden Inn Buffalo Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Colette

Liked: Cleanliness, property conditions & facilities
The first night there was a large group of parents socializing loudly on my guest floor. It kept me awake very late. The front employee told me they can't enforce noise after 11 pm, only 'suggest'?! He said my only option was to switch rooms (at midnight). Terrible service. This is not an inexpensive hotel. My expectation is for a good night sleep. The next morning the day staff were accommodating and gave me a different room on another room. After that first night, happy with the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristy

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a bit of a issue checking in as they couldn’t find my reservation, the pillows left a lot to be desired other than that everything was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and convenient to the Key Bank Center
Stayed 1 night in Nov 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Kent

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check-in is 3pm. Room was not ready until 4pm. Understanding there was a ‘storm’ adjacent to Downtown Buffalo (and not a flake of snow near the Hotel) and the Hotel was ‘short for cleaning staff’, those checking in should be prioritized. No compensation in any form was offered, including an apology. I also watched the manager walk around the check-in area with a clipboard without intervening or offering additional support.
Stayed 1 night in Dec 2024

10/10 Excellent

Tom, Visalia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plsce
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful, polite and informative.
Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay and safe
Stayed 1 night in Oct 2024

8/10 Good

Robin

Traveled with partner
We selected the hotel for the proximity to the Key Bank Center. Staff was nice.
Stayed 1 night in Nov 2024

10/10 Excellent

ODALIZ, Norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Tracey

Liked: Staff & service, amenities, property conditions & facilities
Onsite dining!

10/10 Excellent

Abdulnaser

Stayed 1 night in Nov 2024

6/10 Okay

Samantha

Traveled with family and small children, Traveled with family
Liked: Staff & service
Empty wine bottle left in the closet. The pull-out couch was covered in crumbs. The plugs in the lamps were so loose we couldn’t use them. The pool was very small and chilly. It definitely needs updated.
Stayed 1 night in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2024

10/10 Excellent

George

Stayed 1 night in Aug 2024

8/10 Good

Brianne, Peterborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the digital room key
Stayed 1 night in Nov 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Shawn

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jahaan

Stayed 1 night in Nov 2024

6/10 Okay

Althea

Stayed 1 night in Nov 2024