Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG

Fireplace
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet friendly
  • Gym

Explore the area

Map
131 Buell Ave, Buffalo, NY, 14225
  • Walden Galleria Mall
    ‪4 min drive‬
  • University at Buffalo - South Campus
    ‪8 min drive‬
  • University At Buffalo - North Campus
    ‪9 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min walk‬

Room options

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG

Buffalo hotel close to Walden Galleria Mall
An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG offers 110 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium digital channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and express check-out.

Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 4:00 PM on request
  • Uncovered extended parking on site (USD 65 per week)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 65 per week
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Buffalo-Airport
Holiday Inn Express Buffalo-Airport Cheektowaga
Holiday Inn Express Hotel Buffalo-Airport Cheektowaga
Hotel Holiday Inn Express Hotel & Suites Buffalo-Airport
Holiday Inn Express Hotel Buffalo-Airport Cheektowaga
Holiday Inn Express Hotel Buffalo-Airport
Holiday Inn Express Buffalo-Airport Cheektowaga
Holiday Inn Express Buffalo-Airport
Holiday Inn Express Hotel & Suites Buffalo-Airport Cheektowaga
Holiday Inn Express Hotel Suites Buffalo Airport
Express & Suites Buffalo
Holiday Inn Express Hotel Suites Buffalo Airport
Holiday Inn Express Hotel Suites Buffalo Airport by IHG
Holiday Inn Express Hotel Suites Buffalo Airport an IHG Hotel
Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG Hotel

Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 526 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 129 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ashok

Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
No complimentary water in room.
Stayed 1 night in Dec 2024

6/10 Okay

MICHAEL

Liked: Cleanliness, room comfort
unreliable shuttle
We selected this hotel because of the shuttle. We planned 4 trips because we booked this place at the beginning and end of our trip because it was close to the airport and there was a shuttle. We were able to use the shuttle 2 of the 4 planned trips. I let the place know that we were arriving at Buffalo late; when I called, they said no problem. We arrived about 15 minutes later than expected; I called and was told that the shuttle stopped about 10 minutes ago. The guy said he'd try to find the driver because we could tip him the amount that we'd pay an Uber. Fair enough. When I called to check on it, the same guy said I'd have to find my own way. Glad I checked back. The trip on the second stay was at 15:00 which I assumed was a normal time. We were told that there was not going to be a shuttle until 17:00. We had to get a taxi. The shuttle was only used for 50% of our needed transportation. The rooms are a bit dated. The friendliness of the desk workers is hit and miss. Some were great but others... The lady in the dining room was extra friendly and cheerful.
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Stayed 1 night in Dec 2024

10/10 Excellent

ANTHONY

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed for 5 nights. The room and hotel were clean and the staff was really friendly. Check in was easy and they were quick to bring things I asked for. The breakfast had healthy items and they restocked quickly. The lady that worked the breakfast- I think her name was Annie was so friendly and a very hard worker. We will stay here again.
Stayed 5 nights in Dec 2024

8/10 Good

Wagner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front door people are the best
Stayed 2 nights in Nov 2024

8/10 Good

Lorrie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean but outdated. It has great staff. The breakfast is good. We met Lulu who was very sweet. The lady who does the breakfast is also great. We had a nice stay.
Stayed 1 night in Dec 2024

10/10 Excellent

mudassar

Stayed 1 night in Dec 2024

8/10 Good

Lena-Marie

Stayed 1 night in Dec 2024

8/10 Good

dymone

Liked: Cleanliness, property conditions & facilities
Property was nice, clean and quiet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Addison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome! Every staff member I met was very friendly, talkative, and kind. I had an issue with my key card not working but they resolved it quickly. Room and service was clean and comfortable. The airport/hotel shuttle was a huge plus!
Stayed 3 nights in Dec 2024

8/10 Good

Shamira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the airport. Down the street there is a Starbucks. The hotel breakfast had a lot of options.
Stayed 1 night in Dec 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shopping, dining and close to high park stadium.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jillian

Stayed 1 night in Dec 2024

8/10 Good

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were VERY satisfied with EVERY aspect of our stay!!! The only suggestion Id have is maybe small side store/area with Tylenol, toothbrush, bandaids etc
Stayed 1 night in Dec 2024

2/10 Terrible

Ashley

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
I will not stay here again. Extremely dissatisfied. Picture of the hotel when you book has a hot tub yet theres no hot tub so false advertising and went to 4 floors to get a drink from machine and none work. Had to get my toddler out just to leave the hotel to get a drink. Terrible
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth, Victoria Harbour

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk employee at check in was very friendly Room was very clean
Stayed 1 night in Dec 2024

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious especially the warm cinnamon rolls. Coffee was good too. The only issue was a slow running drain in the shower. Beds were comfy. Room was clean and fresh smelling.
Stayed 1 night in Dec 2024

4/10 Poor

Derrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old carpet in rooms and bathroom has seen better days
Stayed 1 night in Dec 2024

8/10 Good

Leigh-Anne

Traveled with group
Liked: Staff & service, property conditions & facilities
A little outdated and a bit of dirt collected in he bathroom corners.
Stayed 1 night in Dec 2024

2/10 Terrible

emilio

Stayed 1 night in Dec 2024

6/10 Okay

Afzal

Traveled with family
Lady at the breakfast area rushing people to finish. Room not clean, old dirty carpet. Front desk Lady sent us to the wrong room which was still occupied. Dirty and small microwave in the meeting room not in the dining room.
Stayed 2 nights in Dec 2024