Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG

Fireplace
Point of interest
Point of interest
Point of interest
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet friendly
  • Gym

Explore the area

Map
131 Buell Ave, Buffalo, NY, 14225
  • Diamond Hawk Golf Course
    ‪3 min drive‬
  • Walden Galleria Mall
    ‪4 min drive‬
  • Glen Falls
    ‪6 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min walk‬

Room options

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG

Buffalo hotel close to Walden Galleria Mall
An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG offers 110 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium digital channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and express check-out.

Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 4:00 PM on request
  • Uncovered extended parking on site (USD 65 per week)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 65 per week
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Buffalo-Airport
Holiday Inn Express Buffalo-Airport Cheektowaga
Holiday Inn Express Hotel Buffalo-Airport Cheektowaga
Hotel Holiday Inn Express Hotel & Suites Buffalo-Airport
Holiday Inn Express Hotel Buffalo-Airport Cheektowaga
Holiday Inn Express Hotel Buffalo-Airport
Holiday Inn Express Buffalo-Airport Cheektowaga
Holiday Inn Express Buffalo-Airport
Holiday Inn Express Hotel & Suites Buffalo-Airport Cheektowaga
Holiday Inn Express Hotel Suites Buffalo Airport
Express & Suites Buffalo
Holiday Inn Express Hotel Suites Buffalo Airport
Holiday Inn Express Hotel Suites Buffalo Airport an IHG Hotel
Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG Hotel

Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 129 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Idella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Paul

Disliked: Cleanliness
Shower was covered with mildew
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

david D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

LaNausha

Liked: Cleanliness, staff & service
Disliked: Room comfort
Trip
Check in excellent service food ok but the bed was not comfortable at all
Stayed 1 night in Nov 2024

4/10 Poor

Ken

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was not posted that the pool was under construction if we woul have known that we would not have book there
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

NINA

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Nov 2024

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay at the Holiday Inn Express. It was clean and comfortable. The breakfast has some variety. The staff in the breakfast area must be commended for their kindness and helpfulness to all the guests. They made sure to help the guests in so many ways in order for guests to enjoy their breakfast. It is a short distance from the Walden Galleria, which is convenient for shopping and other restaurants. There are other hotels in the immediate area so that is what surrounds this hotel. It is very close to the airport .
Stayed 1 night in Nov 2024

4/10 Poor

Emma

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was to be up and running before our stay ! We showed up 2 weeks after the time it was to be re opened to be told it’s still closed! Checked into our room to find someone’s underwear in our window ledge…. Ugh was put into a new room thankfully much cleaner.
Stayed 1 night in Nov 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe. Super convenient and with the shuttle to take you to the airport. Really like it!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Paul

Traveled with family
Disliked: Staff & service, amenities
The shuttle service ends at noon and doesn't start again until 5 pm means if you arrive at noon like I did, Uber is 14 bucks. No diner, vending machine for drinks broken or empty. I will not stay here again. Good price but false advertisement in my book
Stayed 1 night in Nov 2024

2/10 Terrible

Cynthia

Traveled with family
Disliked: Room comfort
Extremely disappointed with Holiday Inn
It was not possible to complete our stay because the manager changed our room type ehe day before ()according to what the desk check in clerk told us). This was due to the hotel being over booked she said. Also it was impossible for her to fix this for us. Therefore I was forced to cancel Our stay after we had already arrived on the property and seek other accommodations.
Stayed 1 night in Nov 2024

2/10 Terrible

Ann

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
How disappointing.
Checking in was not a good experience. There were hockey teams sitting all over the floor and on the furniture, blocking the way to the front desk, loud, and obnoxious, I could not even hear the receptionist. There were four hockey teams, and they proceeded to be up until two in the morning out in the hallways loud, and very inconsiderate of people trying to sleep. We had a long drive ahead of us to New Hampshire and did not get adequate rest. In the morning we could not eat breakfast at the scheduled 7 o’clock time because the same hockey teams had completely made a mess from the night before that the health had to clean up before they could make the breakfast available to customers. So not only did we not sleep good we had to wait to have any type of breakfast. For the amount of money we paid that was not acceptable. The restaurant help did not get paid extra to clean up the mess and the front desk also had issues having to create new keys, 25 times for these people because they did not bother to , use the key to their room properly. I let the manager aware of this entire situation.
Stayed 1 night in Nov 2024

10/10 Excellent

Srinivasa, Ashburn

Stayed 2 nights in Sep 2024

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great, but kids very disappointed
Everything was great, except pool was closed. I chose hotel with pool because my kids were with me and they were extremely disappointed. I asked for partial refund. They said I had to speak to manager. I have had no success reaching the manager.
Stayed 1 night in Oct 2024

2/10 Terrible

Bonda

Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Adam, Knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Yoniray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Leopold, Greendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Ileana

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
A total disappointment
Definitely the hotel rooms need a major cleaning or remodeling. We stayed on room 209, after we asked to be moved from room 319 that was very close to the elevator and the ice machine that was making a horrible noise. Room 209 seemed okay, but there are so many things that we noticed. The toilet area was dirty, and it look that a deep cleaning was needed. The shower floor was moldy and gross, and the wallpaper was peeling off. The chair and the ottoman were old, and the material was peeling off. The TV did not work, and despite calling the front desk someone was sent to restart the system only after I went downstairs and more than 30 minutes wait.
Stayed 1 night in Oct 2024