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Holiday Inn Express Hotel & Suites Hamburg by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Hamburg by IHG

Indoor pool
Exterior
Lobby sitting area
Meeting facility
Building design

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3565 Commerce Place, Hamburg, NY, 14075
  • Hamburg Fairgrounds
    ‪7 min drive‬
  • Buffalo Raceway
    ‪7 min drive‬
  • Highmark Stadium
    ‪8 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

In-room safe, individually furnished, desk, laptop workspace

Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually furnished, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Leisure)

  • Sleeps 2
  • 1 King Bed

Similar properties

In-room safe, desk, blackout drapes, iron/ironing board

Comfort Inn And Suites Hamburg

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.8 out of 5, Good, (1001)
The price is $87
per night
$99 total
includes taxes & fees
Mar 20 - Mar 21
Comfort Inn And Suites Hamburg

About this property

Holiday Inn Express Hotel & Suites Hamburg by IHG

Hamburg hotel with indoor pool
This smoke-free hotel features an indoor pool, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Hamburg by IHG offers 84 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers an indoor pool, laundry facilities, and dry cleaning/laundry services. Complimentary uncovered self parking is available on site.

Holiday Inn Express Hotel & Suites Hamburg by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hamburg
Holiday Inn Express Hotel Hamburg
Holiday Inn Express Hotel Suites Hamburg

Holiday Inn Express Hotel & Suites Hamburg by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1008 reviews
Rating 8 - Good. 276 out of 1008 reviews
Rating 6 - Okay. 71 out of 1008 reviews
Rating 4 - Poor. 40 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your front staff are fantastic. Veronica went above and beyond to help us stay safe during the snow storm in Buffalo. Thank you! I’ll be back for sure.
Stayed 1 night in Nov 2024

10/10 Excellent

Pradeep Kumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Highway, nice quiet location. staff were nice and welcoming . Good breakfast and clean rooms
Stayed 1 night in Sep 2024

8/10 Good

Trevor

Stayed 1 night in Dec 2024

8/10 Good

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Jim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Massively overpaid for a semi clean hotel room. Was not allowed to check in for 3 hrs after check in time. Room was not cleaned well. Front desk staff was to busy on there phones to even care that you couldn't check in. One lady i believe her name was mundan was great. Got to are room after waiting for hours and you couldn't breath because they just sprayed a whole bottle of fabreeze.. will never stay at this hotel again. Paid over 500 dollars for a 50 dollar a night hotel. Would have been better of at a motel 6
Stayed 1 night in Dec 2024

6/10 Okay

Doreen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Love the check in representative who was fabulous and extremely friendly. The cleaning staff were extremely accommodating and friendly. Unfortunately, the staff member that was making the breakfast was abrupt and unfriendly. The breakfast was not good. The oatmeal was rubbery and so gummed up that you couldnt even scoop it out. Breakfast was from 8 to 10 and I went down at 9. There were no muffins or bacon left. The broken bacon pieces in the pan were burnt and not edible. The pancakes were rubbery and chewy. There was a large snowfall but the lot had not been plowed and it was difficult to get into the parking lot. It was very difficult to find a spot to park. It was also dangerous walking to the main entrance due to the snow and slush causing me to slip a few times. Luckily I was able to get my balance before I fell. Oevrall, the experience was still good and I wouldnstay there again.
Stayed 1 night in Dec 2024

8/10 Good

patrick

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lidice

Traveled with family
Liked: Amenities
This hotel is beautiful and very clean. Everyone was very welcoming and friendly. I would definitely stay here again
Stayed 1 night in Nov 2024

8/10 Good

sharda

It was very good
Stayed 1 night in Oct 2024

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night- perfect place for a quick visit.
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable property for short stay, nice breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely return when I come see the Bill’s again front desk girls were amazing and continental breakfast was awesome thanks for everything
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Krista

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Hiten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
it was pretty good, bed was comfy, pool was fun, breakfast was good, room may need a little updating but overall i would say it was a good stay for 2 nights
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, comfy room and bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and would book again.
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Traveled with family
Pleasant staff clean facility convenient area happy with stay!
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Wayne

Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, hot breakfast available
Stayed 1 night in Oct 2024