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Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Free daily self-serve breakfast
Fitness facility
Exterior
Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
$152
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
2400 Niagara Falls Boulevard, Tonawanda, NY, 14150
  • Boulevard Place
    ‪4 min drive‬
  • University At Buffalo - North Campus
    ‪4 min drive‬
  • University at Buffalo - South Campus
    ‪9 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Room amenity

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Tonawanda hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG offers 83 air-conditioned accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Tonawanda Buffalo Area Hotel
Holiday Inn Express Buffalo Area Hotel
Holiday Inn Express Tonawanda Buffalo Area
Holiday Inn Express Buffalo Area
Inn Express Buffalo Area
Holiday Inn Express Suites Tonawanda Buffalo Area
Holiday Inn Express Suites Tonawanda Buffalo Area by IHG
Holiday Inn Express Suites Tonawanda Buffalo Area an IHG Hotel

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 366 out of 594 reviews
Rating 8 - Good. 127 out of 594 reviews
Rating 6 - Okay. 56 out of 594 reviews
Rating 4 - Poor. 23 out of 594 reviews
Rating 2 - Terrible. 22 out of 594 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It could have been a little cleaner. We were disappointed we couldn't get adjoining rooms. When they say breakfast is until 9:30, they mean it: they were giving the 2-minute warning at 9:28, and the doors were shut by 9:35. Overall, it was a place to sleep and shower. We were only there one night, to attend dance recitals. Good enough but I would not be in a hurry to stay there again.
Stayed 1 night in May 2025

10/10 Excellent

catherine

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so pleasant and brought things to room we needed immediately . Breakfast was great!
Stayed 2 nights in Apr 2025

8/10 Good

Madhusudana

Stayed 1 night in May 2025

6/10 Okay

Kathy

Traveled with family
Disliked: Cleanliness
Not great. Room and bathroom were dirty. Not sure anything was cleaned before we arrived. Yo the extent that we did not use the shower. Breakfast left a lot to be desired. Staff were friendly but management failed to follow up on my concerns.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Quiet, great location, and very pleasant stay.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place to stay for a trip to Niagara

This hotel was very convenient to stay for our trip to the Niagara Falls. It had adequate parking, the staff was friendly and the place was clean and comfortable. Breakfast was adequate for a hotel at this tier. It would have been nice to have at least 1 item change in the breakfast so you are not having the same things every day. Since we were there only for 2 nights, it didn't matter but any longer would have been a bit irritating. Overall the place is worth the price and good to stay. The pool was clean and a very decent size.
Stayed 2 nights in May 2025

10/10 Excellent

Yi Wiang, Elmhurst

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in May 2025

10/10 Excellent

Johnathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

We always pick this hotel wen traveling to buffalo. Freindly staff and everything is clean.
Stayed 1 night in May 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Susan, Snyder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating- had to switch rooms because of a leak in the bathroom but all was taken care of promptly. Hotel was quiet and clean!
Stayed 2 nights in May 2025

8/10 Good

Sanjay

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good. We had reserved two rooms on this trip. One room had lamps by bedside not working and the other room had broken blind control. Reported this to the front desk.
Stayed 1 night in May 2025

10/10 Excellent

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was were the best
Stayed 1 night in May 2025

8/10 Good

Kiara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close rainbow rink which we were in town for a skating event. The rooms were a good size for 3 people. There were 2 minor issues. The first was the usb outlet wasn't working unless it was jammed in on the side nead the beds. The second was that the light behind the beds were flickering, although they were low it could be difficult to fall asleep with. Lastly, the complimentary breakfast was great and plentiful. Fulfilling after a night of skating. I would stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Sara

Stayed 3 nights in Apr 2025

10/10 Excellent

mark

Stayed 1 night in May 2025

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Property was very clean. The only negative was that my credit card was charged before I arrived. Payment was to be on another card. This was fixed swiftly and the staff was nice, but there was a hold on that money for a couple days.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashwini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pancakes by a robot, warm breakfast, good way to start the morning.
Stayed 1 night in May 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff
Stayed 3 nights in May 2025

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Melissa

Stayed 3 nights in May 2025

10/10 Excellent

Sudhasrinivas

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good
Stayed 2 nights in Apr 2025

8/10 Good

Marina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Front desk person was very friendly. No towels in the pool area, had to steal some small ones from the gym.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Donna

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025