Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG
Tonawanda hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG offers 83 air-conditioned accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.
Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG is a smoke-free property.
A complimentary self-serve breakfast is served each morning between 6:30 AM and 10:00 AM.
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Express Tonawanda Buffalo Area Hotel
Holiday Inn Express Buffalo Area Hotel
Holiday Inn Express Tonawanda Buffalo Area
Holiday Inn Express Buffalo Area
Inn Express Buffalo Area
Holiday Inn Express Suites Tonawanda Buffalo Area
Holiday Inn Express Suites Tonawanda Buffalo Area by IHG
Holiday Inn Express Suites Tonawanda Buffalo Area an IHG Hotel
Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 372 out of 608 reviews
10 - Excellent
372
Rating 8 - Good. 131 out of 608 reviews
8 - Good
131
Rating 6 - Okay. 58 out of 608 reviews
6 - Okay
58
Rating 4 - Poor. 25 out of 608 reviews
4 - Poor
25
Rating 2 - Terrible. 22 out of 608 reviews
2 - Terrible
22
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Michael
Traveled with family and small children
Jun 24, 2025
Disliked: Property conditions & facilities
This hotel had friendly staff, but the room we booked was lacking. We booked a king suite. The bathroom was horribly laid out and the toilet did not flush well. They must have know they had plumbing issues because the toilet paper disintegrated upon use. The bed was soft and comfortable but had a smell. The room has one tiny trashcan and the bathroom door opened into the toilet. Only one sink, so if someone needed to wash their hands while another person was in the bathroom the door opened into their face. I don’t think I have stayed at a more poorly designed hotel room. All the wall plugs around the bed were broken, so it was hard to charge phones and use a cpap machine. The traffic outside was loud and could be heard from inside the room. Overall, I would not stay at this hotel again.
My kiddos, partner and I had a job to do in Buffalo. We stayed in Tonawanda and our stay was amazing! We enjoyed the pool, even though the heater was having a hard time. My kids want to live here.
It was an okay stay, the room didn’t look like it was fully cleaned well. We had a super noisy upstairs neighbor jumping around jumping off of things and pounding around after “quiet time” and they stopped for a little bit and did it again. Made it very hard to fall asleep. I’ve stayed at a holiday in before at a different location and had no problems. So this wasn’t the best experience
Our stay at the Holiday Inn Express in Tonawanda, NY was perfect.The King size room had plenty of room, a nice sized bathroom with a walk-in shower and the kitchenette area had a microwave, a Keurig coffee maker and a larger than normal fridge. Like I said, perfect!
It could have been a little cleaner. We were disappointed we couldn't get adjoining rooms. When they say breakfast is until 9:30, they mean it: they were giving the 2-minute warning at 9:28, and the doors were shut by 9:35. Overall, it was a place to sleep and shower. We were only there one night, to attend dance recitals. Good enough but I would not be in a hurry to stay there again.
Staff was so pleasant and brought things to room we needed immediately . Breakfast was great!
catherine
Stayed 2 nights in Apr 2025
8/10 Good
Madhusudana
Jun 4, 2025
Madhusudana
Stayed 1 night in May 2025
6/10 Okay
Kathy
Traveled with family
Jun 1, 2025
Disliked: Cleanliness
Not great. Room and bathroom were dirty. Not sure anything was cleaned before we arrived. Yo the extent that we did not use the shower.
Breakfast left a lot to be desired.
Staff were friendly but management failed to follow up on my concerns.
This hotel was very convenient to stay for our trip to the Niagara Falls. It had adequate parking, the staff was friendly and the place was clean and comfortable.
Breakfast was adequate for a hotel at this tier. It would have been nice to have at least 1 item change in the breakfast so you are not having the same things every day.
Since we were there only for 2 nights, it didn't matter but any longer would have been a bit irritating.
Overall the place is worth the price and good to stay.
The pool was clean and a very decent size.
Staff was friendly and accommodating- had to switch rooms because of a leak in the bathroom but all was taken care of promptly.
Hotel was quiet and clean!
Susan
Stayed 2 nights in May 2025
8/10 Good
Sanjay
Traveled with family
May 19, 2025
Liked: Cleanliness, staff & service, room comfort
Good. We had reserved two rooms on this trip.
One room had lamps by bedside not working and the other room had broken blind control. Reported this to the front desk.
I liked that it was close rainbow rink which we were in town for a skating event. The rooms were a good size for 3 people. There were 2 minor issues. The first was the usb outlet wasn't working unless it was jammed in on the side nead the beds. The second was that the light behind the beds were flickering, although they were low it could be difficult to fall asleep with. Lastly, the complimentary breakfast was great and plentiful. Fulfilling after a night of skating. I would stay there again.
Staff was wonderful. Property was very clean.
The only negative was that my credit card was charged before I arrived. Payment was to be on another card. This was fixed swiftly and the staff was nice, but there was a hold on that money for a couple days.