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Hyatt Place Buffalo/Amherst

3.0 star property

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Photo gallery for Hyatt Place Buffalo/Amherst

Welcome to Hyatt Place, featuring a prominent entrance and ample parking.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and a large window with an outside view.
Enjoy cooking in this well-equipped kitchen with an oven, range hood, and ample storage.
Relax in a spacious room with a brick wall, sofa, armchairs, and a large window.
Welcome to our entrance, where beautifully landscaped gardens and decorative pillars create a warm and inviting atmosphere.

Popular amenities

Explore the area

Map
5020 Main Street, Buffalo, NY, 14226
  • University At Buffalo - North Campus
    ‪5 min drive‬
  • Walden Galleria Mall
    ‪5 min drive‬
  • University at Buffalo - South Campus
    ‪5 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

1 bedroom, desk, blackout drapes, soundproofing

Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

8.2 out of 10
Very good
(14 reviews)
  • 368 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

1 bedroom, desk, blackout drapes, soundproofing

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(32 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed

1 bedroom, desk, blackout drapes, soundproofing

Room, 2 Queen Beds with Sofa Bed

9.2 out of 10
Wonderful
(48 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Basic Room, 1 King Bed with Sofa bed

1 bedroom, desk, blackout drapes, soundproofing

Basic Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(92 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed (High Floor)

1 bedroom, desk, blackout drapes, soundproofing

Room, 2 Queen Beds with Sofa Bed (High Floor)

9.0 out of 10
Wonderful
(25 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Buffalo/Amherst

3-star Buffalo hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Buffalo/Amherst offers 137 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hyatt Place Buffalo/Amherst provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 3 meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is complimentary to guests during limited hours. Complimentary self parking is available on site.

Hyatt Place Buffalo/Amherst is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Buffalo/Amherst has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Buffalo/Amherst Hotel Amherst
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Amherst
Hyatt Place Buffalo/Amherst
Hyatt Buffalo Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel Buffalo

Hyatt Place Buffalo/Amherst Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 714 out of 1043 reviews
Rating 8 - Good. 202 out of 1043 reviews
Rating 6 - Okay. 66 out of 1043 reviews
Rating 4 - Poor. 30 out of 1043 reviews
Rating 2 - Terrible. 31 out of 1043 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Laurie

Stayed 1 night in Apr 2025

10/10 Excellent

Adela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was quiet, and close to amenities. Staff is friendly, however, on Saturday at 8:30pm I ordered a Cesar Salad at their hotel restaurant, and at 9pm the front desk staff come to tell me they cannot make it b/c they run out of lettuce. So I cancelled my Salad order, and did not eat anything that evening.
Stayed 2 nights in Apr 2025

4/10 Poor

Marissa

Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator seems sketchy during operation. 😬
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything in one place for dining and relaxing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rogelio Soto

Stayed 2 nights in Jan 2025

10/10 Excellent

Franklin, E. Amherst

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Natasha

Traveled with family

Good hotel but rushed service

It was an average hotel stay. On the last day of our visit, the hotel maids knocked on our door early (at least 4 hours prior to our scheduled check out time) to ask when we were leaving and after we answered several times “at our checkout time of noon”, they still stood there! It was a very unpleasant experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Traveled with family
Liked: Staff & service, property conditions & facilities
Hands down - the best front desk staff I’ve encountered since living in Japan. Their cheerful friendliness was intoxicating and no question was too trivial for them the spend time answering. This hotel’s front desk staff should be a role model for all others. Great Job!
Stayed 3 nights in Apr 2025

10/10 Excellent

Frank

Stayed 1 night in Apr 2025

10/10 Excellent

Akiva

Stayed 1 night in Apr 2025

10/10 Excellent

Angela R

Stayed 4 nights in Feb 2025

10/10 Excellent

Dorothy, Toledo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment, great staff and service. I left 2 coats and a jacket in the wardrobe cabinet. Housekeeping obviously reported my items. When I finally called after approx. 2 weeks, I was able to receive the great news that my belongings were being held for me. I was very thankful for this! Overall great stay!
Stayed 1 night in Mar 2025

8/10 Good

Catherine V.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Still winter, hard to tell
Stayed 1 night in Apr 2025

10/10 Excellent

JAMIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The workers was very friendly and super nice and they made it feel like home and they also talk to you with a very beautiful smile

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMIE

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy, Ardsley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. No complaints.
Stayed 1 night in Apr 2025

8/10 Good

Anny, London

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

Dr. Roberto Piccolo

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If you like the smell of pot in your hotel room and front desk who will do nothing about because they are probably numb too This is the place for you
Stayed 2 nights in Mar 2025

10/10 Excellent

Emmanouil

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Stayed 10 nights in Mar 2025

10/10 Excellent

Merideth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I stayed here for my son’s birthday and the staff was amazing. From the cake, card, and treats that staff left in the room for him, to answering all my questions and helping with all our requests, they went above and beyond and were always kind. Everything was clean. The room was large and well laid out. Pool was the perfect temp and the hot tub wasn’t too hot. Definitely will be staying here next time we’re in Buffalo
Stayed 2 nights in Apr 2025