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Hyatt Place Buffalo/Amherst

3.0 star property

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Photo gallery for Hyatt Place Buffalo/Amherst

Exterior
Free self parking
Restaurant
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

$187
includes taxes & fees
Oct 13 - Oct 14

Explore the area

View in a map
5020 Main Street, Buffalo, NY, 14226
  • Place, University At Buffalo - North Campus
    ‪5 min drive‬
  • Place, Walden Galleria Mall
    ‪5 min drive‬
  • Place, University at Buffalo - South Campus
    ‪5 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪7 min drive‬

Room options

View all photos for Basic Room, 1 King Bed with Sofa bed

Desk, blackout drapes, soundproofing, iron/ironing board

Basic Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(94 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(35 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed (High Floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed (High Floor)

8.8 out of 10
Excellent
(27 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

8.2 out of 10
Very good
(14 reviews)
  • 368 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Buffalo/Amherst

3-star Buffalo hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Buffalo/Amherst offers 137 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hyatt Place Buffalo/Amherst provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 3 meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Hyatt Place Buffalo/Amherst is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Buffalo/Amherst has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Buffalo/Amherst Hotel Amherst
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Amherst
Hyatt Place Buffalo/Amherst
Hyatt Buffalo Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel Buffalo

Reviews

Hyatt Place Buffalo/Amherst Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 746 out of 1086 reviews
Rating 8 - Good. 208 out of 1086 reviews
Rating 6 - Okay. 69 out of 1086 reviews
Rating 4 - Poor. 30 out of 1086 reviews
Rating 2 - Terrible. 33 out of 1086 reviews

Reviews

10/10 Excellent

Sharon

Stayed 4 nights in Jun 2025

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Bilin, flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend family visit

This was a good stay overall in a modern, updated and comfortable building. Highlights include friendly and attentive front desk staff, a very decent breakfast, good WiFi and low noise during the night. Some minor complaints: a broken drain stopper in the bathroom, very thin walls and weak, almost undrinkable coffee downstairs. (You can order better coffee at the bar.) The breakfast area is relatively small and gets very crowded by 8am or so. Also the TV in the room is streaming only (no cable), so you’ll need to connect some other device to it to watch anything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Becky

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and helpful staff. Breakfast was delicious and they had a lot of options to choose from.
Stayed 1 night in Jun 2025

4/10 Poor

DEAN

The property was convenient to our needs. Mold in the shower.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Junior

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very uncomfortable and unpleasant stay. Highly disappointed 😞 my husband, kids and I booked a room at this hotel as we were visiting the Niagara Falls to celebrate my birthday. The room we were given had a broken toilet door that could not close. We reported it to the front desk and was told they'll give us a different room but we never heard anything back regarding that we checked back with the front desk and while later only to find out there'll no other available rooms so there's nothing they can do.
Dysfunctional door
Bathroom door that doesn't lock
Stayed 1 night in Jun 2025

10/10 Excellent

Dharmendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay . Recommended and will come back to stay here
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Terrence

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jie Won

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Located in a very safe, suburban area. Close to Univ at Buffalo campuses. Easy free parking in front of hotel. Room was clean and breakfast was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Mingmin

Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jackie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick stay for a dance competition. Everyone was very friendly. Kids enjoyed the pool. Breakfast was good.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Salvatore

Stayed 2 nights in May 2025

8/10 Good

Sheuli

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love their employees they were very polite and always went above and beyond to pleased us.
Stayed 2 nights in May 2025

10/10 Excellent

Majid

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the stay here
Stayed 1 night in May 2025

4/10 Poor

Pinky

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
For the amount we paid for 1 night which was around $500 CAD, the room and hotel was not up to the mark. Front staff was nice and provided what we would constantly have to ask for. For example, towels, toiletries, wifi being slow (which they said they can’t do anything about), fridge was smelly and not working, the coffee machine wasn’t working. We had to let them know constantly about the things that were not in working condition. The bathroom and room did not have a fresh smell, something that you would get in any hotel room especially if you’re paying $400-$500 per night. They had to replace the fridge for us after we told them it wasn’t working, there was no microwave, bathroom was smelly, there were no extra pillows or comforter for the pull out sofa bed. They didn’t even have any “designer toiletries” like they claim in their description. We had to ask for tooth brush and tooth paste. No shampoo or anything else was provide to us. There was only 1 fire pit outside, which was always occupied. And the breakfast area was jam packed. Overall we were very disappointed with our stay especially since we were looking forward to staying at Hyatt that was $400 per night.
Stayed 1 night in May 2025

10/10 Excellent

Maurice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My was excellent as always, this is my go to place to stay when i visits my hometown. The staff is always great and the manger is top notch.
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything and staff excellent
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was well located. It was no more than 20 minutes to various destinations. It was clean, everything was working properly, and the bed was comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Liked: Amenities
Property was very clean. Good variety for breakfast
Stayed 1 night in May 2025