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Hyatt Place Buffalo/Amherst

3.0 star property

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Photo gallery for Hyatt Place Buffalo/Amherst

Exterior
Lobby
Lobby
Restaurant
Free self parking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
$173
includes taxes & fees
Jan 5 - Jan 6, 2026

Explore the area

View in a map
5020 Main Street, Buffalo, NY, 14226
  • Place, Daemen College
    ‪20 min walk‬
  • Place, Island Park
    ‪5 min drive‬
  • Place, Glen Falls
    ‪6 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪6 min drive‬

Room options

King Room with Sofa Bed

  • Sleeps 4

High Floor Two Queen Room with Sofa Bed

  • Sleeps 5

High Floor King Room with Sofa Bed

  • Sleeps 4

View all photos for Basic Room, 1 King Bed with Sofa bed

Desk, blackout drapes, soundproofing, iron/ironing board

Basic Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(97 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed

9.2 out of 10
Wonderful
(52 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(36 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed (High Floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed (High Floor)

8.8 out of 10
Excellent
(27 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

8.2 out of 10
Very good
(14 reviews)
  • 368 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Two Queen Room with Sofa Bed

  • Sleeps 5

Accessible Two Queen Room with Tub and Sofa Bed

  • Sleeps 5

Accessible King Room with Roll-in Shower and Sofa Bed

  • Sleeps 4

Accessible One Bedroom Suite with Roll-In Shower Sofa Bed

  • Sleeps 4

One Bedroom King Suite with Sofa Bed

  • Sleeps 4

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About this property

Hyatt Place Buffalo/Amherst

3-star Buffalo hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Buffalo/Amherst offers 137 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hyatt Place Buffalo/Amherst provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 3 meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Hyatt Place Buffalo/Amherst is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Buffalo/Amherst has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Buffalo/Amherst Hotel Amherst
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Amherst
Hyatt Place Buffalo/Amherst
Hyatt Buffalo Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel Buffalo

Hyatt Place Buffalo/Amherst Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 756 out of 1102 reviews
Rating 8 - Good. 208 out of 1102 reviews
Rating 6 - Okay. 74 out of 1102 reviews
Rating 4 - Poor. 32 out of 1102 reviews
Rating 2 - Terrible. 32 out of 1102 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lyubov

Stayed 1 night in Aug 2025

8/10 Good

Luann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was great, internet was a little hard to get on but once on it was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hyatt product
Stayed 1 night in Sep 2025

10/10 Excellent

Hamis

Stayed 1 night in Sep 2025

8/10 Good

Azzizzizina, Buffalo

Liked: Cleanliness, staff & service, property conditions & facilities
The back parking lot near trees need more lighting for safety reasons. Or just a better lit up pathway through parking lot
Stayed 2 nights in Sep 2025

6/10 Okay

Darian

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed with the dining experience

I stayed 2 days for business. I went down to the placery to get lunch after returning from a morning meeting. I sat for 30 mins at a table with a menu and no one took my order, there was nothing that indicated how to place an order. I had to go back to my room starving to take the rest of my for other calls for the afternoon finally at 5pm I drove to Wendy’s to get something to eat. Disappointed as the selling point for me was the restaurant in the hotel. When you travel alone you don’t want to have to go out by yourself.
Stayed 2 nights in Sep 2025

8/10 Good

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet!
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Sep 2025

10/10 Excellent

Reza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property. Had to book in an emergency due to a mishap at another reservation elsewhere. Place was very accommodating, great staff. Definitely recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jung Ah

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Good experiences
Stayed 1 night in Aug 2025

10/10 Excellent

Janine

Stayed 1 night in Aug 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Clare

Liked: Cleanliness, staff & service
The room was perfect , bed comfortable ..just very disappointed hot tub was broken …I booked there for the hot tub :((
Stayed 1 night in Aug 2025

10/10 Excellent

Rina, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Gfre
Stayed 3 nights in Aug 2025

8/10 Good

T

Stayed 2 nights in Aug 2025

6/10 Okay

Jason

Traveled with family
Liked: Staff & service

Decent Stay ⭐⭐⭐

Customer service was excellent from the first phone call to check-in, and the front foyer and property were clean and welcoming. The room was comfortable, but there were stains on the carpet and the fridge didn’t work properly. Blackout blinds and a clean shower were a plus. The pool was open, though part of it was under heavy maintenance, and the hot tub could have been hotter. Free parking and Wi-Fi were appreciated. For a Hyatt, I expected more overall. Decent stay, but plenty of other options in the Buffalo area. ★★★
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Stayed 1 night in Aug 2025

10/10 Excellent

Maheswar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. I’d stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Epthymios

Places to lounge outside
Stayed 1 night in Aug 2025