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Hyatt Regency Buffalo / Hotel and Conference Center

3.5 star property

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Photo gallery for Hyatt Regency Buffalo / Hotel and Conference Center

Indoor pool
Front of property
Restaurant
Exterior
Suite (Huron) | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Parking available
  • Pet friendly

Explore the area

Map
Two Fountain Plaza, Buffalo, NY, 14202
  • Shea's Performing Arts Center
    ‪5 min walk‬
  • Sahlen Field
    ‪13 min walk‬
  • KeyBank Center
    ‪19 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Combined shower/tub, hair dryer, towels, soap

Junior Suite, 1 King Bed

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Huron)

Suite (Huron) | Premium bedding, desk, laptop workspace, blackout drapes

Suite (Huron)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Shower)

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, City View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible, Bathtub

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Regency Buffalo / Hotel and Conference Center

Buffalo hotel connected to the convention center, walkable to Shea's Performing Arts Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Regency Buffalo / Hotel and Conference Center offers 396 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 60-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations.

This Buffalo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Regency Buffalo / Hotel and Conference Center features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and 9 meeting rooms. Event facilities measuring 108986 square feet (10125 square meters) include a conference center. This Art Deco hotel also offers multilingual staff, concierge services, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Hyatt Regency Buffalo / Hotel and Conference Center is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hyatt Regency Buffalo / Hotel and Conference Center has a restaurant on site.
Starbucks - Onsite coffee shop. Open daily.
Atrium Bar & Bistro - Onsite restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 29.50 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 to 26 for adults and USD 6 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Atrium Bar & Bistro
  • Starbucks

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (108,986 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.00 to 26.00 for adults, and USD 6.00 to 8.00 for children
  • Covered self parking fee: USD 25 per night
  • Covered valet parking fee: USD 29.50 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Buffalo Hyatt Hotel
Buffalo Hyatt Regency
Buffalo Hyatt Regency Hotel
Buffalo Regency Hyatt
Hyatt Buffalo Hotel
Hyatt Hotel Buffalo
Hyatt Regency Buffalo
Hyatt Regency Buffalo Hotel
Hyatt Regency Hotel Buffalo
Regency Hyatt Buffalo
Hyatt Regency Buffalo / Hotel Conference Center
Hyatt Regency Buffalo / Hotel and Conference Center Hotel
Hyatt Regency Buffalo / Hotel and Conference Center Buffalo

Hyatt Regency Buffalo / Hotel and Conference Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 610 out of 1314 reviews
Rating 8 - Good. 285 out of 1314 reviews
Rating 6 - Okay. 201 out of 1314 reviews
Rating 4 - Poor. 114 out of 1314 reviews
Rating 2 - Terrible. 104 out of 1314 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Good enough to fall asleep, don't expect comfort
We requested a King Bed but were given a queen. The front desk insisted that it was a King, but it wasn't. We also requested a crib for our baby and it was never brought to the room. The hot water in our room didn't come on.
Stayed 1 night in Dec 2024

10/10 Excellent

jim, Le Roy

Stayed 2 nights in Dec 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location...your website should advertise that there is a tram station close by to get around. Staff were awesome at all times! :) The only thing that would have made our stay better was if the pool were warmer. Otherwise, would definitely stay here again!
Stayed 2 nights in Dec 2024

6/10 Okay

Talee

Traveled with group
Liked: Staff & service
This is an old hotel, with some updates. Not the quality that you would associate with a Hyatt. Carpets old, need cleaning, no vent fan in the bathrooms. Old tubs and toilets.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

6/10 Okay

hiroko

Liked: Staff & service
Disliked: Property conditions & facilities
They charged $200 extra for "deposit" which was surprising. Property was ran down,it could have been better taken care of. Wall was thin and people talking on the phone outside of door woke me up and I could not go back to sleep. Breakfast was NOT "made to order", it was not different from what you get at cheap motel and it was overpriced. Bed sank and too soft and I got sore back. After cleaning saw hairs on the floor and on a towel. Could have been better.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Stayed 1 night in Nov 2024

8/10 Good

Jane

Stayed 1 night in Dec 2024

8/10 Good

Robert

Traveled with partner
Liked: Amenities
The rooms need updating but the amenities and the restaurant was good, valet service was good but the texting for picking up your car wasn't working even though I received a text confirming that our car was being brought up to the front.
Stayed 1 night in Dec 2024

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Amazing staff, beautiful lobby and facilities at Christmas. Very surprised at how lovely it all was.
Stayed 1 night in Dec 2024

6/10 Okay

Jason

Liked: Room comfort
Disliked: Property conditions & facilities
Time for an update
Staff were friendly and the property is in a good location downtown. Our room only had one towel and the in-room phone was broken. We called the hotel from a mobile phone and our request for an additional towel was never fulfilled. The room we were in was spacious but in desperate need of an update. For example, the carpet was ripped near the nightstand and the shower head was as rusty as an old farm tractor.
Stayed 1 night in Dec 2024

8/10 Good

Jackie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This property is quite nice. The pool was lovely a little cool. The staff are friendly. There was an issue with the valet you pay 30.00 dollars but when we called for our car it took them over an hour to get it. It was busy so at first i had no issue but then when other people were getting theirs and only waiting 15 minutes and we had asked about our car twice one time the man said the keys are not their so someone must be getting it and the other time it will be a fee minutes then i have a problem. I had been tipping really good so it was not the fact i had not tipped in the past.
Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, amenities
Great time at tge hyatt
Stayed 1 night in Dec 2024

10/10 Excellent

Kristina

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Massiel

Stayed 1 night in Nov 2024

4/10 Poor

Ambrose

Traveled with group
The deposit amount was not made known ahead of time. Upon check-in I had to go and secure my funds on a card to complete checking, which was promised back at checkout. It’s been two weeks and those funds I get to be released.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with nice bar and atrium.
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy shuttle travel to key bank center, staff very pleasant and helpful! Room was comfortable and great beds!
Stayed 1 night in Dec 2024

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities
A good stay
Stayed 1 night in Dec 2024

4/10 Poor

Ann

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bad experience but they made it right
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is much older but you can see that their advertising the upcoming new look. The staff were all very nice and polite.
Stayed 3 nights in Dec 2024

6/10 Okay

Becky

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is in a great location downtown, walkable to many bars and restaurants. The Starbucks inside is also a plus. My most recent stay though, the rooms are showing wear. There was mold on the ceiling in the shower and the soap dish had multiple chips broken off. Not sure I'd book here again.
Stayed 1 night in Dec 2024

8/10 Good

Dane

Stayed 1 night in Nov 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024