The Hamburg Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hamburg Hotel

Front of property
BBQ/picnic area
Interior
Individually decorated, individually furnished, desk, laptop workspace
Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
5440 Camp Road, Hamburg, NY, 14075
  • Hilbert College
    5 min drive
  • Hamburg Fairgrounds
    5 min drive
  • Hamburg Gaming at the Fairgrounds
    5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    24 min drive

Room options

Deluxe Room, Non Smoking

  • Sleeps 3
  • 1 King Bed

Comfort Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

The Hamburg Hotel

Hamburg hotel with free in-room WiFi
A business center, dry cleaning, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a picnic area.
The Hamburg Hotel offers 85 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a picnic area. Onsite self parking is complimentary.

The Hamburg Hotel has designated areas for smoking.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Quality Hamburg
Quality Inn Hamburg
Quality Inn Hamburg
Kwality Hamburg Hotel
The Hamburg Hotel Hotel
The Hamburg Hotel Hamburg
The Hamburg Hotel Hotel Hamburg

The Hamburg Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 262 out of 1014 reviews" "
Rating 8 - Good. 340 out of 1014 reviews" "
Rating 6 - Okay. 208 out of 1014 reviews" "
Rating 4 - Poor. 116 out of 1014 reviews" "
Rating 2 - Terrible. 88 out of 1014 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Mario

Liked: Cleanliness, staff & service
price and was convenient for last minute booking
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Michael, Olympia

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and courteous but no coffee available on the property was disappointing.
Stayed 1 night in Jul 2024

8/10 Good

Guillaume

Stayed 1 night in Jul 2024

2/10 Terrible

Kyle

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Traveled with partner
Cobwebs on the windows, the night shift front desk was rude also the person I talked on the phone with his boss. Treated me like garbage. The smell in the building smelt like someone pooped in the hallway had to buy Lysol spray to spray the hallway. That didn’t even take the smell out. One thing is the guy during check in who was working was very nice!
Stayed 1 night in Jul 2024

2/10 Terrible

Yahya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Cara, Buffalo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL. IT IS TEMPORARY HOUSING FOR THE HOMELESS USED BY NEW YORK STATE. Conditions were horrendous. There was black mold in the bathroom, the shower overflowed, linens smelled unclean, TV was broken, there were people screaming at each other in the next room and children crying. We checked out after a couple of hours. I’ve never experienced anything like it in my life. I’m extraordinarily disappointed that Expedia would allow a place like this to offer rooms to travelers.
Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Stayed 1 night in Jul 2024

8/10 Good

Risto

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Great for a one night stay. No amenities but a clean room and a comfy bed.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Meh room for work trip
Very outdates hotel, bathroom caulk was kinda gross, its a step up from motel 6, super 8 etc but far from Hampton, holiday inn, best western etc
Stayed 1 night in Jul 2024

8/10 Good

Gurvinder

Liked: Cleanliness
Cold water no working properly in the shower everything good
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
This used to be a quality inn - now it is a “Kwality inn”- used to house homeless people. We did not experience any issues in terms of safety but it was very loud all night.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it
Stayed 1 night in Jul 2024

8/10 Good

Terry

Stayed 1 night in Jul 2024

6/10 Okay

Abhishek Singh

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2024

8/10 Good

Vugar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Khalid

Disliked: Cleanliness, staff & service, property conditions & facilities
I requested a refund because this hotel is for homeless and we went to another hotel instead. I chat with Expedia and they answered me and I talked with them about this hotel. The front desk did the refund. This hotel very very bad and they have bad smell._
Stayed 1 night in Jul 2024

2/10 Terrible

Andrea

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone attempted to get into our room 3 times at about 11 pm, the last time, actually unlocking the door and attempting to slam it open. I had the slide lock on or they would’ve been in our room. I called the front desk and he put me on hold and never got back on the line. I will never stay here again and can’t recommend more strongly that you don’t stay here, especially if you have children.
Stayed 1 night in Jul 2024

2/10 Terrible

Satishkumar

Liked: Staff & service
Disliked: Property conditions & facilities
I stayed here with family maintaining it clean but very high manza smell.
Stayed 1 night in Jul 2024

6/10 Okay

sarai

Traveled with family
Liked: Staff & service, property conditions & facilities
Like that was clean Didn't like was under construction
Stayed 1 night in Jul 2024

4/10 Poor

Melecio

Stayed 1 night in Jul 2024