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Quality Inn Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Airport

Interior entrance
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Airport shuttle

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Breakfast included
  • Air conditioning
  • Parking included
  • Gym

Explore the area

Map
4217 Genesee St, Buffalo, NY, 14225
  • Diamond Hawk Golf Course
    3 min drive
  • Walden Galleria Mall
    5 min drive
  • Glen Falls
    7 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    8 min walk

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Ground Floor

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Red Roof Inn Buffalo - Niagara Airport

Pet friendly
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (1002)
The price is $68
per night
$77 total
includes taxes & fees
Jan 2 - Jan 3
Red Roof Inn Buffalo - Niagara Airport

About this property

Quality Inn Airport

Buffalo hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a business center and a meeting room. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn Airport offers 104 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. An area shuttle within 0.06 km and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Quality Inn Airport has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM. An additional breakfast (subject to charges) is served daily.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 0.06 km
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 6.75 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1963
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 6.75 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Quality Buffalo Airport
Quality Inn Airport Hotel
Quality Inn Buffalo Airport Cheektowaga
Quality Inn Buffalo Airport Hotel Cheektowaga
Quality Buffalo Airport Cheektowaga
Quality Inn Airport Buffalo
Quality Inn Airport Hotel Buffalo

Quality Inn Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 204 out of 1000 reviews" "
Rating 8 - Good. 336 out of 1000 reviews" "
Rating 6 - Okay. 201 out of 1000 reviews" "
Rating 4 - Poor. 149 out of 1000 reviews" "
Rating 2 - Terrible. 110 out of 1000 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Helga

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

charles

Liked: Cleanliness, staff & service
unclear parking signs. Reserved area not clearly marked.
Stayed 2 nights in Jun 2023

6/10 Okay

Erin

Stayed 1 night in Jul 2023

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

wendy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very disappointing!
Stayed 4 nights in Jul 2023

4/10 Poor

Ramesh

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of mud/dirty smell due to old carpet. Not like other Quality Inn hotels, better to avoid. Reception desk people are supportive.
Stayed 2 nights in Jul 2023

4/10 Poor

Alison

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Will not be staying here again. The carpet in the room was seriously filthy, corners in the room were dirty with cobwebs, bathroom surfaces were dirty to the touch, and the room smelled like cigarette smoke.
Stayed 1 night in Jun 2023

8/10 Good

jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Joshua

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I wouldn’t stay again.
The pillows and blankets were comfortable and the hotel was quiet but the room and hall rugs were old and looked dirty. There is no elevator and I had to bump my suitcase up the stairs. The door to the balcony was unlocked which I didn’t discover until the next day because I didn’t know there was a balcony. The entrance to the building smelled like pot and several people were standing around it when I arrived. The hook for the ironing board was falling off the wall. The air conditioner would not come on the next morning. The front desk person was also the shuttle driver and he was trying to be everywhere at once. The morning person did allow me to check out an hour late which was nice. The employees were helpful. The overall appearance of the hotel was diminished by the dark dirty rugs and the strong odor of pot.
Stayed 1 night in Jun 2023

2/10 Terrible

carolin

Traveled with partner
Disliked: Staff & service
Very close to airport but can't see it from the street.
Stayed 1 night in Jun 2023

2/10 Terrible

Samantha

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE
Let me start by saying that I paid $280 per night for this stay.......if I had paid under $100 I would have expected this. The hotel looks like it is in the middle of some sort of renovation that is about to happen, but it is not. I don't even know what to say about the general areas.....the room had no working wifi until the morning when we were checking out. The TV was on but then when we turned it off we could not get any channels or the option to do anything. The phone flashed constantly as if there was a message and when we went to clear it, there was nothing to clear so it would not turn off. We had to unplug the phone. There was holes in the wall in the bedroom area, mold in multiple spots, especially the bathroom The toilet ran constantly and did not flush, I had to fill the back with water from the ice bucket to get it to flush each time, but then it drained in 10 min if I did not use it in that time. The shower rod was hanging off the wall, the water barely came out and the drain did not drain, so we did not shower in someone elses shower water The only good thing was the beds being comfortable, we got in late (11:30 at night) so that was perfect, unfortunate to wake up to all the negativity The breakfast was standard and a nice option to have. Parking was not an issue.
Stayed 1 night in Jun 2023

2/10 Terrible

sue

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient an accepted late check-in
Stayed 1 night in Jun 2023

2/10 Terrible

prakruthi

Stayed 1 night in Jun 2023

2/10 Terrible

Srikanth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff extremely rude!!
Front desk lady staff is extremely rude. She doesn’t have any respect towards the guests. Always talks in shouting manner. When I asked about the airport shuttle (reserved), she was rude and denied the request to drop me at airport. When I asked the reason for a denial of service, which I specifically reserved for early morning shuttle, she went on argument mode and even threatened to call police. Never met such an extreme rude person at front desk in US. Such a shame for the QualityInn to employ such people at front desk. With this incident, I completely took off QualityInn from my list of hotels for future stay. After the fact I went to google and checked the reviews and found similar feedback from many customers. I hope hotel management takes necessary steps to address these concerns.
Stayed 2 nights in Jun 2023

8/10 Good

Allan

Stayed 1 night in Jun 2023

4/10 Poor

Charles

Traveled with partner
Disliked: Staff & service
The lighting in the room was dim. Although conveniently located near the airport planes did not disturb us.
Stayed 2 nights in May 2023

2/10 Terrible

Allison

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The morning breakfast was not what was shown in the pictures and the bathroom was really dirty and damaged.
Stayed 1 night in May 2023

8/10 Good

Leona

Liked: Cleanliness, staff & service
Shower handle for hot water didn't work
Stayed 1 night in May 2023

8/10 Good

Giselle

Stayed 1 night in May 2023

6/10 Okay

Nicholas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet was dirty, old, and torn. Bathroom was old and corners dirty. However, it was quiet and beds were comfortable. Staff was helpful and accommodating. Would not stay here again.
Stayed 1 night in May 2023

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in May 2023

6/10 Okay

Sabine

Traveled with partner
Liked: Cleanliness
My seat belt in the shuttle bus was broken. The driver didn't seem concerned. Noticed the cream in the breakfast area was never refrigerated after breakfast. Left sitting out all day.
Stayed 1 night in Apr 2023

6/10 Okay

Pillar

Liked: Staff & service
Disliked: Property conditions & facilities
Needs to be updated
The hotel is conveniently located right across the street from the airport. There is McDonalds basically in the same parking lot. The hotel need to be updated the staff was very nice. The bed wasnt that comfortable and the sheets were ill-fitting. It was just an overnight stay for us.
Stayed 1 night in Apr 2023

4/10 Poor

Kelly

Stayed 4 nights in Apr 2023