Hawthorn Suites by Wyndham Williamsville Buffalo Airport

3.0 star property

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Photo gallery for Hawthorn Suites by Wyndham Williamsville Buffalo Airport

Indoor pool
Exterior
Exterior
Lobby
Suite, 2 Bedrooms, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free airport shuttle
  • Pet friendly
  • Breakfast included
  • Gym

Explore the area

Map
8005 Sheridan Dr, Buffalo, NY, 14221
  • Millard Fillmore Suburban Hospital
    ‪4 min drive‬
  • University At Buffalo - North Campus
    ‪9 min drive‬
  • Walden Galleria Mall
    ‪11 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪17 min drive‬

Room options

Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking (Mobility/Hearing, Bathtub)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing Impaired, Bathtub)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Deluxe Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 10
  • 4 Double Beds

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About this property

Hawthorn Suites by Wyndham Williamsville Buffalo Airport

3-star Buffalo hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Hawthorn Suites by Wyndham Williamsville Buffalo Airport offers 98 accommodations with DVD players and coffee/tea makers. Televisions come with pay movies. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hawthorn Suites by Wyndham Williamsville Buffalo Airport features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 250 square feet (23 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Hawthorn Suites by Wyndham Williamsville Buffalo Airport is a smoke-free property.

Guests are offered a complimentary on-the-go breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 250 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (35 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Pay movies
  • TV with premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Buffalo-Airport
Staybridge Suites Buffalo Airport
Staybridge Suites Buffalo-Airport Hotel Williamsville
Staybridge Suites Buffalo-Airport Williamsville
Staybridge Suites Buffalo Wil
Staybridge Suites Buffalo Airport
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Hotel
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Buffalo

Hawthorn Suites by Wyndham Williamsville Buffalo Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 344 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 180 out of 1000 reviews
Rating 4 - Poor. 121 out of 1000 reviews
Rating 2 - Terrible. 120 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Dirty, chipped furniture, extremely loud motor on the fridge, no room light (two light bulbs out), phone not working, no power or dial tone. No bedding available for pullout bed. Breakfast: Apple and orange juice came out as water, no eggs left or milk at 8:30 am. Alerted front desk about all of the above and nothing was done.
Stayed 1 night in Dec 2024

4/10 Poor

Terry

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this use to be a great spot. It’s run down now and they have not put a nickel into this hotel since it changed over to Hawthorne Suites.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yijin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice
Stayed 4 nights in Dec 2024

4/10 Poor

Dawn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property used to be great - DISREPAIR NOW - wall paper peeling , hot tub closed, laundry not wkg, elevator down button not wkg - sign up to use up button, breakfast adequate but limited offered
Stayed 1 night in Jan 2025

4/10 Poor

Dawn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Used to❤️it, now; wallpaper falling off walls, broken hot tub etc, elevator down button not wkg, rm not supplied - OVERALL PLACE IS in DISREPAIR. CALL b4 u book down the rd- in case they fix things but overall the dumpiest place I’ve stayed - used to be decent. A fall from grace to say the least.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Antonio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Andrew

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bad room. Toilet seat is broken. Room is dirty. Wallpaper falling off the walls
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2024

10/10 Excellent

Tyneshia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Renea M

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Did the job
Stayed 1 night in Jan 2025

2/10 Terrible

Lance

Stayed 1 night in Jan 2025

2/10 Terrible

Thomas James Jones

Traveled with partner
The customer service was terrible. I will never stay at this place again
Stayed 4 nights in Dec 2024

6/10 Okay

melissa

Traveled with family
Disliked: Amenities, property conditions & facilities
Hot tub broken
Stayed 1 night in Dec 2024

8/10 Good

Lori, St. Augustine

Stayed 6 nights in Dec 2024

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Brent

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away.
Avoid at all costs. Staff was rude. Half the outlets and in room phone didn’t work. When asking for extra pillows, blankets and sheets for the pull out couch I was told “we don’t offer room service”. The list goes on and on….
Stayed 3 nights in Dec 2024

8/10 Good

Dennis

Traveled with partner
Overall, the experience was great. The room was a good value for the cost. Certain amenities, such as the pool, were not available. No big deal as we weren’t planning on using it. There was a shortage of ready breakfast food. Also, there were a number of restrictions that were not made clear prior to check in. The staff does not allow any gatherings. We were there to share Christmas with two family members. That could have been a problem.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities
Awesome time love the pool thanks Steph you guys are the best
Stayed 4 nights in Dec 2024

10/10 Excellent

Elysia

Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Traveled with family
This place is not a hotel
This is not a hotel. It is a halfway house or quarters for the unhoused. There is no service, only negative service. They actually scowl at you or make you feel like you’re inconveniencing them by asking for fancy items, like towels or soap. Don’t ask to have your room serviced. This hotel doesn’t do that, even after their 3-night-before-they-lift-a-finger policy. We asked on the fourth day, and the front desk person was irked and didn’t even write down the request. The result: no one came. We still had dirty towels and no clean sheets. This place is unsuitable and should be condemned.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We were put in a room with no oven, although the website says Full kitchen, our plan to bake Christmas cookies ruined..stovetop did not work at all, the heat in the room took 16 hrs to go from 60 to 68 f* we froze in our beds first night, no room was clean to transfer to at 6pm! No cleaning staff! Hot tub broken. 2 dishes no pots or pans no forks at all lack of supplies as stated! Bare bones beat up place, if thats all you need, the place was clean. Breakfast ok. Girls at desk very sweet, but maintenance is needed badly!
Stayed 3 nights in Dec 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. Bathroom had mold on the ceiling
Stayed 1 night in Dec 2024

8/10 Good

Gerard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024