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Tru by Hilton Williamsville Buffalo Airport

2.5 star property

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Photo gallery for Tru by Hilton Williamsville Buffalo Airport

Reception
Lobby
Exterior
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
48 Freeman Road, Building B, Buffalo, NY, 14221
  • Samuel’s Grande Manor
    ‪4 min drive‬
  • Walden Galleria Mall
    ‪9 min drive‬
  • University At Buffalo - North Campus
    ‪11 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Home2 Suites by Hilton Williamsville Buffalo Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.4 out of 5, Excellent, (685)
The price is $149
per night
$169 total
includes taxes & fees
May 1 - May 2
Home2 Suites by Hilton Williamsville Buffalo Airport

About this property

Tru by Hilton Williamsville Buffalo Airport

Buffalo hotel with bar/lounge
Along with an indoor pool, this hotel has a fitness center and a bar/lounge. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Tru by Hilton Williamsville Buffalo Airport offers 79 accommodations with designer toiletries and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Williamsville Buffalo Airport features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This Buffalo hotel also offers barbecue grills, an arcade/game room, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

A complimentary self-serve breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 11:00 AM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Williamsville Buffalo Airport NY Hotel
Tru Hilton Williamsville Buffalo Airport NY
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Tru Hilton Buffalo Airport
Hotel Tru by Hilton Williamsville Buffalo Airport Williamsville
Williamsville Tru by Hilton Williamsville Buffalo Airport Hotel
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Tru Hilton Buffalo Airport
Tru by Hilton Williamsville Buffalo Airport Hotel
Tru by Hilton Williamsville Buffalo Airport Buffalo
Tru by Hilton Williamsville Buffalo Airport Hotel Buffalo

Tru by Hilton Williamsville Buffalo Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot for Attending a Hockey tournament for U13 boys. Rooms clean and roomy Beds so comfy Breakfast ...food hot and great selection Easy parking
Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely friendly and helpful.
Stayed 1 night in Jan 2025

8/10 Good

John D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jazmin

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service nice breakfasts option nice inside pool
Stayed 3 nights in Dec 2024

10/10 Excellent

Mariana

Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, terrible pillows.
Stayed 1 night in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Man Wai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Gunja

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sheets were not changed and there were grease marks and hair on the bedsheet. I could not sleep thinking that the room is not clean from prior guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

We had a wonderful stay at this hotel. We stayed for two nights this time and are always amazed at how efficient, friendly, and accommodating all of the staff is. The hotel was decorated beautifully for the holidays. The buffet breakfast had a lot of variety and was well-stocked and delicious. The kids loved the variety of snacks available for purchase in the lobby. The room was clean and well-appointed. We didn't use the pool or workout areas but they looked very clean and appealing. This is the third or fourth time we've stayed here while in the area. Honestly, we don't bother looking at other hotels anymore because we know we won't be disappointed if we stay here.
Stayed 2 nights in Dec 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and facility. Exceptional breakfast.
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Business traveler, Traveled with family
Very very small rooms Person above us on 4th floor at 330 am each morning was walking around in shoes on floors that don't have carpeting and when done slammed bag on floor This went on for about a hour each morning Small commuter airline personnel stayed there and it sound like a flight attendant getting ready and was as loud as all hell Never again in a Tru
Stayed 3 nights in Dec 2024

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest Services was phenomenal! We stayed for 3 nights and love Tru every time we stay no matter the location!
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

4/10 Poor

christine

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There's no curtains in the room - made the room cold and had to turn the heat up to 80. Also, the lights from the parking lot and the hotel next door shine right into the room - the room did not get dark during the night making it impossible for both me and my husband to sleep.
Stayed 1 night in Dec 2024

6/10 Okay

John

Business traveler, Traveled with partner
Needs a good cleaning in hallways and bathroom noisy due to proximity to hwy 90
Stayed 1 night in Dec 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and good amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility and great staff.
Stayed 1 night in Dec 2024

6/10 Okay

Tahlya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome staff!

It's not that it is particularly fancy, but it is a great vibe overall. The staff is excellent, some of the best, friendliest that I have encountered in most travels recently. Lots of wonderful suggestions about things to see and do locally as well as takes on the food options. Can't say enough positive about the staff here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael, Underhill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked: Nice front desk Disappointed: Only fruit option for breakfast was apples
Stayed 1 night in Dec 2024

10/10 Excellent

Raeanna

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best hotel experience we have ever had. The staff were so accommodating
Stayed 1 night in Dec 2024

10/10 Excellent

Nickolas

Stayed 1 night in Nov 2024