Tru by Hilton Williamsville Buffalo Airport

2.5 star property

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Photo gallery for Tru by Hilton Williamsville Buffalo Airport

Reception
Indoor pool
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
48 Freeman Road, Building B, Buffalo, NY, 14221
  • Eastern Hills Mall
    ‪3 min drive‬
  • Samuel’s Grande Manor
    ‪4 min drive‬
  • Diamond Hawk Golf Course
    ‪6 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Williamsville Buffalo Airport

Buffalo hotel with bar/lounge
Along with an indoor pool, this hotel has a fitness center and a bar/lounge. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Tru by Hilton Williamsville Buffalo Airport offers 79 accommodations with designer toiletries and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Williamsville Buffalo Airport features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This Buffalo hotel also offers barbecue grills, an arcade/game room, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

A complimentary self-serve breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 11:00 AM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Williamsville Buffalo Airport NY Hotel
Tru Hilton Williamsville Buffalo Airport NY
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Tru Hilton Buffalo Airport
Tru by Hilton Williamsville Buffalo Airport Hotel
Tru by Hilton Williamsville Buffalo Airport Buffalo
Tru by Hilton Williamsville Buffalo Airport Hotel Buffalo

Tru by Hilton Williamsville Buffalo Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sleepless in the Tru
This was our first stay at a Tru and probably our last. It is a new property in excellent condition. The floors are not carpeted which is ok but the occupants above us apparently couldn't sleep so they thumped around the whole night resulting in us not sleeping either. With hard surfaces on the floor better sound deadening between floors is needed! I guess I've eaten one too many "free" breakfasts. The hot food tasted like it had been over the steno can too long. Should have stuck with the bagel! The coffee was undrinkable. Fortunately there was a Paula's donuts two miles up the road.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
I was extremely impressed with the Staff! Very positive, polite and professional through out our stay - very impressed
Stayed 3 nights in Oct 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay! Very clean bedroom, fairly large, well equipped. A comfy bed, modern bathroom. Taking 1 star off because of breakfast: we went for breakfast towards the tail end of it, and there was barely anything left … had to ask for coffee (canister was empty) and staff didn’t seem thrilled. Yogurt dispenser was empty, so were other items. Cheese omelette was edible but honestly not good, pancakes made by the machine were fun but just basic. Other than that, a great stay, parking was easy, everything seemed fairly new and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Noice
Stayed 1 night in Oct 2024

10/10 Excellent

celal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Abhishek

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and great
Stayed 1 night in Oct 2024

10/10 Excellent

?natoly

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alverta

Stayed 3 nights in Oct 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and great breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when heading to the game
Great spot for kids going to the Bills game. My only complaint would be the bedding. Better blankets needed and perhaps extra towels when you’re a family of 4.
Stayed 2 nights in Oct 2024

10/10 Excellent

ALYSHA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The employees were friendly and were helpful. The continental breakfast was robust for a hotel. The employees were on top of cleaning tables and they turned over. The rooms were small and basic but met our needs. The beds were rock hard.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone here so far has been nice and helpful. Friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Ebru Demet

Liked: Cleanliness, staff & service
Our trip was a two-day weekend trip. My daughter likes Hilton, but I will try Hilton Garden or Downtown next time. This location was average.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Oct 2024

8/10 Good

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Ludovic

Stayed 2 nights in Oct 2024

10/10 Excellent

Neishma

Liked: Cleanliness, staff & service, property conditions & facilities
Uno de mis favoritos lugares
Stayed 1 night in Oct 2024