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Star Hotel

3.5 star property

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Front of property
Exterior
Superior Suite | Bathroom shower
Property entrance
1 bedroom, minibar, in-room safe, desk

Reviews

3.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Room service

Explore the area

View in a map
47 Avenue du Peuple Murundi, Bujumbura, 7023
  • Bujumbura Central Market
    ‪2 min drive‬
  • U.S. Embassy
    ‪2 min drive‬
  • Prince Louis Rwagasore Stadium
    ‪3 min drive‬
  • Bujumbura (BJM-Bujumbura Intl.)
    ‪11 min drive‬

Room options

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About this property

Star Hotel

3.5-star Bujumbura hotel with 2 restaurants
This hotel features 2 restaurants, 2 indoor pools, and an outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Star Hotel offers 30 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Star Hotel features 2 indoor swimming pools, an outdoor pool, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a terrace, and a garden. Onsite self parking is complimentary.

Star Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 11 AM.
Onsite venue - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 2 indoor pools
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • 2 indoor pools
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 11 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from July 10 2024 to July 9 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Star Hotel Bujumbura
Star Bujumbura
Star Hotel Hotel
Star Hotel Bujumbura
Star Hotel Hotel Bujumbura

Star Hotel Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

3.0/10

Cleanliness

5.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

4/10 Poor

David, Huntington

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Internet, water,and power are turned off most of the day. If you want water for the shower or toilet you would ask the front desk and within 3 hours you would recieve cold water. I stayed there a month with no hot water ever. Swimming pool was a pond open to the community. No TV. This is camping, not staying at a nice hotel. The windows in the 4 different rooms i stayed in were broken. They would move me each time something would brake.

2/10 Terrible

Bonitus

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrible place! Customer service is horrible! Place is very dirty, toilet was not clean and had urine on it! Water kept getting cut off! No one ever came to clean the room! The worst part of our stay was when we got served bread with mold on it! I showed to the manager and never even came to apologize and said anything! I don’t understand how this hotel is still functioning! Would not recommend and would definitely not stay here ever again
Stayed 3 nights in Sep 2023