4/10 Poor
David, Huntington
Nov 14, 2023
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Star Hotel
3.5 star property
Choose dates to view prices
Photo gallery for Star Hotel
Reviews
3.03.0 out of 10
Popular amenities
- Bar
- Pool
- Gym
- Breakfast included
- Laundry
- 24/7 front desk
Explore the area
47 Avenue du Peuple Murundi, Bujumbura, 7023
- Bujumbura Central Market2 min drive
- U.S. Embassy3 min drive
- Geological Museum of Burundi4 min drive
- Bujumbura (BJM-Bujumbura Intl.)20 min drive
Room options
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About this property
Star Hotel
3.5-star Bujumbura hotel with 2 restaurants
This hotel features 2 restaurants, 2 indoor pools, and an outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Star Hotel offers 30 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.
Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Star Hotel features 2 indoor swimming pools, an outdoor pool, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.
Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a terrace, and a garden. Onsite self parking is complimentary.
Star Hotel has designated areas for smoking.
A complimentary continental breakfast is served each morning between 6 AM and 11 AM.
Onsite venue - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.
Languages
English, French
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- Free self parking on site
Food and drink
- Free continental breakfast available daily 6:00 AM to 11:00 AM
- 2 bars/lounges
- 2 restaurants
- A coffee shop/cafe
- A poolside bar
Things to do
- 2 indoor pools
- Children's pool
- Gym
- Outdoor pool
- Playground
- Sauna
Family friendly
- 2 indoor pools
- Children's pool
- Laundry facilities
- Outdoor pool
- Playground
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Newspapers in lobby
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
Business services
- Business center
- Meeting rooms
Outdoors
- Garden
- Terrace
More
- Designated smoking areas
Room amenities
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Slippers
- Towels provided
Entertainment
- Flat-screen TV with cable channels
Food and drink
- 24-hour room service
- Electric kettle
- Free bottled water
- Minibar
More
- Air conditioning (climate-controlled)
- Desk
- Safe
- Separate sitting area
Policies
Check-in
Check-in time starts at 11 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from July 10 2024 to July 9 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Property is also known as
Star Hotel Bujumbura
Star Bujumbura
Star Hotel Hotel
Star Hotel Bujumbura
Star Hotel Hotel Bujumbura
Star Hotel Reviews
Reviews
3.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews" "
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 2 reviews" "
2 - Terrible
1
3.0/10
Cleanliness
5.0/10
Staff & service
2.0/10
Amenities
2.0/10
Property conditions & facilities
3.0/10
Eco-friendliness
Reviews
2/10 Terrible
Bonitus
Traveled with group
Sep 18, 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrible place! Customer service is horrible! Place is very dirty, toilet was not clean and had urine on it! Water kept getting cut off! No one ever came to clean the room!
The worst part of our stay was when we got served bread with mold on it! I showed to the manager and never even came to apologize and said anything! I don’t understand how this hotel is still functioning!
Would not recommend and would definitely not stay here ever again
Bonitus
Stayed 3 nights in Sep 2023