Caramell Premium Resort

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Caramell Premium Resort

Indoor pool
Terrace/patio
Aerial view
Junior Suite | Minibar, in-room safe, desk, soundproofing
Indoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Spa
  • Pet friendly

Explore the area

Map
Európa Út 18, Buk, 9740
  • Kristalytorony Kalandpark Bukfurdo
    2 min walk
  • Bukfurdo Health and Adventure Centre
    20 min walk
  • Buk Football Field
    3 min drive

Room options

Premium connecting Family room

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite

  • 700 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Double Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

Premium Plus

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Double or Twin Room

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

Presidential Suite, 1 Bedroom

  • 1001 sq ft
  • Sleeps 2
  • 1 Double Bed

VIP Suite

  • 700 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard connecting Family room

  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 700 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Suite, 1 Bedroom

  • 560 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Suite, 1 Bedroom

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Caramell Premium Resort

4.5-star Buk hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Caramell Premium Resort offers 142 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

ZEN SPA has 5 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Caramell Premium Resort features an indoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 6 meeting rooms. Event facilities measuring 7535 square feet (700 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and spa services. Onsite parking is available (surcharge).

Caramell Premium Resort is a smoke-free property.

Caramell Premium Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (HUF 2,000 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Bowling alley
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Bowling alley
  • Children's pool
  • Free children's club
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,535 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of HUF 8000 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HUF 17900.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: HUF 550.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: HUF 2000 per night
  • Pet fee: HUF 8000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: HUF 17900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number SZ19000048

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Caramell Buk
Caramell Hotel
Hotel Caramell Buk
Caramell Premium Resort Buk
Caramell Premium Resort Hotel
Caramell Premium Resort Hotel Buk
Caramell Premium Resort **** Superior

Caramell Premium Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 16 out of 51 reviews" "
Rating 8 - Good. 22 out of 51 reviews" "
Rating 6 - Okay. 10 out of 51 reviews" "
Rating 4 - Poor. 2 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tomas

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

A. S.

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected much more from this hotel. It was a poor wellness area.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Once it was ok, but no return..
Too small balcony, hugely overpriced beverages, shower sink was not stabil, food was ok, but nothing extraordinary, lot more international tv chanels than nationals, all around Buddha statues. As if you were not in Hungary.
Stayed 2 nights in Aug 2018

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem ein gelungener Aufenthalt. Das Hotel und die Wellnessbereiche sind sehr schön. Wir hatten drei Massagen gebucht: Preis-Leistung einfach super. Das Zimmer (Premium-Suite) sehr geräumig und sauber. Für mich persönlich sind die Matratzen zu hart. Die Speisenauswahl zum Frühstück und Abendessen ist sehr reichlich und es ist für jeden Geschmack was dabei. Die Speisen am Abendbuffet dürften heißer sein - diese waren oft lauwarm. Die Getränke sind extra zu zahlen, was auch völlig in Ordnung ist - was uns jedoch gestört hat, ist die Tatsache, dass eine Servicegebühr draufgeschlagen wurde. Über Trinkgeld würden wir gerne selber entscheiden.
Stayed 4 nights in May 2024

6/10 Okay

Peter

Traveled with family
Disliked: Staff & service
Étterem és welness
A konyha nem tüntette fel pontosan az allergéneket, kifejezetten a Gluténra gondolok. A wellnesbe nem lehet cserélni a törölközőt sem a köpenyt, hiába vizes, csak 3 nap elteltével. “ szárítsuk meg a szobába “ mondták.
Stayed 2 nights in Jan 2024

8/10 Good

Renate

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Das Essen war super, die beiden Poolbereiche waren auch super. Zimmer war ok, Bett leider unbequem, reichte aber für 2 Übernachtungen, Badezimmer war etwas in die Jahre gekommen. Duschtücher im Badezimmer fehlten, wurden aber auf unsere Bitte nachgeliefert. Gestört hat uns, dass man Bademantel und Badetuch nicht austauschen darf. Wir fragten bereits am 1. Tag danach, wurden leider abgelehnt. Über Nacht war noch immer alles nass, somit mussten wir am 2. Tag sehr betteln, um einen trockenen Bademantel und ein Badetuch zu bekommen. Das sollte in einem 4 Sterne Haus selbstverständlich sein. Leider gab es im Wellnessbereich auch keine Aufhänge-Möglichkeiten für Badesachen und Badetücher, keine Haken, somit waren auch fast alle Liegen belegt. Im Bereich ab 16 Jahren war im WC das Licht ausgebrannt, außerdem befanden sich dort sehr viele Kinder. Es war kein Bademeister in Sicht. Frühstück und Abendessen war spitze, leckere Speisen und große Auswahl. 2 junge Kellnerinnen waren etwas genervt, aber ansonsten war es super. Ich würde dem Hotel 3 Sterne geben. Hotel wäre schön, aber der Service von einem 4 Sterne Hotel fehlt leider.
Stayed 2 nights in Oct 2023

8/10 Good

Jean-Michel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Literie hors d'âge. Douche pas top et éclairage moyen.
Stayed 3 nights in Jun 2023

10/10 Excellent

Isabella

8/10 Good

Thomas

Stayed 2 nights in Oct 2022

8/10 Good

Lila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thermalurlaub in Ungarn
Super Küche, tolles Spa, sehr freundliches mehrsprachiges Personal
Stayed 3 nights in Aug 2022

6/10 Okay

Tommaso

Business traveler
Liked: Room comfort
Stayed 1 night in Apr 2022

8/10 Good

Mario

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Zuvorkommendes Personal Standardzimmer OK für eine Nacht-für längeren Aufenthalt Premiumzimmer empfohlen (Sauberkeit)
Stayed 1 night in Mar 2022

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Algemein war Alles in Ordnung was zu bemängeln gibt ist das das Zimmer zu kalt war, es gabt für das Bad nur ein Handtuch, die Bademäntel waren teilweise zerrissen, die Liegen der Ruheräume waren Brett hart keine Auflagen
Stayed 2 nights in Oct 2021

10/10 Excellent

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skvělé jídlo a prázdné sauny
Skvělé jídlo - měli jsme polopenzi, snídaně i večeře byly luxusní. Sauny jsou menší, přesto nebyly moc obsazené, měli jsme soukromí. Pobyt určitě doporučuji. Milé prostředí, ochotný personál.
Stayed 2 nights in Feb 2020

6/10 Okay

KLAUS

Disliked: Staff & service, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Overall very nice, good food, nice room, very nice pool area. Later on the hotel got crowded and there was a strange odor in the adult pool area, but otherwise everything was great.
Stayed 6 nights in Dec 2019

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Leider gibt es zu 4*plus in Ungarn im Vergleich zu Österreich sehr große Unterschiede......
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, leider ist das Hotel unterbesetzt, uns hat das Personal schon leid getan, wir waren 4 Tage im Hotel und unser Barkeeper war täglich von 10 bis 23 Uhr da
Stayed 3 nights in Aug 2019