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The TV did not work, even after calling staff, and experts. The so-called third bed was not a bed, it was a very soft sofa which caused my daughter backache pain in the morning. There was no black tea or coffee or milk available in the room. The breakfast was good and plentiful.

Never send me the email with the ibstructions that was supposed I should receive 24 hour prior 3pm when I could access to the propierfy. They advertise that have luggage storage and it's not true! I mailed them asking fir instructions about it and never answred back. The instructions are very general instead individualized and there are many complications to find the front desk. One you overtake all those dufficults it was quiet and easy to be there. Rooms are ok for the price and location

The apartment was in an excellent location, close to metro, trams, city center. Spacious rooms with all amenities including washer. Food stores close by. Excellent service from owners. Taxi pickup and delivery on time and friendly. Will recommend this apartment to anyone looking for central location.

Great hotel staff. Good location. A little bit of noisy neighbors. But overall great choice.

I didn’t gave the 5 for rating, because there was no air conditioning and we stay in the 6th floor, it was difficult to have a good sleep because the temperature of the room was not good (hot). However, to be honest, we were only staying the weekend and I didn’t complain at the lobby, maybe they have available options like additional fans to help with this issue. The staff were very kind and service oriented, maybe they were able to help and I didn’t request it. All others, location and breakfast for example, super good. I still recommend it.

The hotel is just fine, if you are looking for a place to stay to stay for business is ok to stay, but the hotel is so far out Vienna, and if you are planning on using public transportation at least 30 min. Breakfast is highly overpriced.