Along with a 24-hour front desk, this smoke-free hotel has free newspapers and a front-desk safe. WiFi in public areas is free.
Hotel Alpha offers 31 air-conditioned accommodations with safes and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and bidets.
This Bukit Mertajam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Hotel Alpha features complimentary newspapers in the lobby, a front-desk safe, and an elevator. Wireless Internet access is complimentary.
Hotel Alpha is a smoke-free property.
Languages
Chinese (Mandarin), English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
3 floors
Built in 2017
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Electric kettle
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MYR 100.0 per stay
A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Alpha Bukit Mertajam
Alpha Bukit Mertajam
Hotel Alpha Hotel
Hotel Alpha Bukit Mertajam
Hotel Alpha Hotel Bukit Mertajam
Hotel Alpha Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We booked two rooms with Queen beds during off-peak period (not school holidays, fasting month). Space was a little tight. You can smell Dettol in the freshly cleaned rooms. Staff were polite and friendly. They sorted a little patch of water (probably not dry from the cleaning) quite quickly which I appreciated. For guests with cars, there is parking in front which is under the Majlis/council jurisdiction, ie pay via app. For our needs, just for the night it’s good enough and quiet for a good rest. This area is busier during the day with nearby government office buildings. Satisfactorily good so giving it a 4* with room for improvement.
Will consider to stay if no other better choice. Not too bad. Only downside is staying in rooms without window just make me feel uneasy. Sound proofing is really bad. Can here luggage rolling around from 8am.
Very clean and tidy, super comfy. Just a slightly broke at toilet's doorknob and can't close the door properly. Overall, very nice and good place to stay. Will stay there again if come back to Penang for holiday