Summit Hotel Bukit Mertajam

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Summit Hotel Bukit Mertajam

Lobby
In-room safe, free WiFi, bed sheets
Property entrance
Outdoor pool
Porch

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
No. 566 Jalan Arumugam Pillai, Bukit Mertajam, Penang, 14000
  • Bukit​ Mertajam Hospital
    13 min walk
  • St. Anne's Church
    3 min drive
  • KPJ Penang Specialist Hospital
    5 min drive
  • Penang (PEN-Penang Intl.)
    40 min drive

Room options

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Family

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Superior Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Summit Hotel Bukit Mertajam

3-star Bukit Mertajam hotel with restaurant
An outdoor pool, a restaurant, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and free newspapers.
Summit Hotel Bukit Mertajam offers 147 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. This Bukit Mertajam hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This Bukit Mertajam hotel also offers an outdoor pool, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Summit Hotel Bukit Mertajam is a smoke-free property.

Oceania Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Leaf Cafe
  • Oceania Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Spa

  • Massage

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Safe

Policies

Check-in

Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a fire extinguisher and a security system

Property is also known as

Bukit Mertajam Summit Hotel
Hotel Summit Bukit Mertajam
Summit Bukit Mertajam
Summit Bukit Mertajam Penang
Summit Hotel Bukit Mertajam
Summit Hotel Bukit Mertajam Penang
Summit Hotel
Summit Bukit Mertajam
Summit Hotel Bukit Mertajam Hotel
Summit Hotel Bukit Mertajam Bukit Mertajam
Summit Hotel Bukit Mertajam Hotel Bukit Mertajam

Summit Hotel Bukit Mertajam Reviews

Reviews

6.0
Rating 10 - Excellent. 14 out of 145 reviews" "
Rating 8 - Good. 34 out of 145 reviews" "
Rating 6 - Okay. 50 out of 145 reviews" "
Rating 4 - Poor. 30 out of 145 reviews" "
Rating 2 - Terrible. 17 out of 145 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

ROBERT

Stayed 1 night in Mar 2023

6/10 Okay

Ronica

Liked: Staff & service, amenities, property conditions & facilities

2/10 Terrible

Wai Heng

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing I like in this hotel, never stay in this hotel again, terrible hotel, will advise other not to stay in this hotel.
Stayed 1 night in Oct 2022

4/10 Poor

mary

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
old hotel, dusty, old bed and furnitures. towel torn and smelly.
Stayed 1 night in Jul 2022

6/10 Okay

Peter

Stayed 2 nights in Jul 2022

10/10 Excellent

YOGESWARY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Recommended!
Stayed 2 nights in Apr 2022

4/10 Poor

Fiena

Stayed 1 night in May 2022

4/10 Poor

Mohd Ridzuan

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The building and room was poorly maintained. The surrounding was NOT pleasant able at all. Sadly
Stayed 1 night in Mar 2022

6/10 Okay

SHENG LOONG

Business traveler
Disliked: Property conditions & facilities
OK to stay
An old hotel building. Is ok for a short stay business trip. Need pay parking of hotel car park. Staffs are friendly.
Stayed 1 night in Oct 2021

2/10 Terrible

Zul, Kuantan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly managed hotel. Bad housekeeping. The room was very dirty.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Feb 2020

2/10 Terrible

NaeKLJan2020

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
the hotel was poorly maintained. when we want to check in, the room was not ready. however we were offered upgrading room but the conditions was bad. The blanket was dirty with sort of blood stain for two beds. My family and I were very upset. I think this will be my first and last i'll stay here. They have a very location in Bukit Mertajam but not well managed
Stayed 1 night in Jan 2020

10/10 Excellent

Wong, Petaling Jaya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price reasonable with free parking tqvm
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Jan 2020

2/10 Terrible

Mohammed ismail

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No comment
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like this hotel..very good service
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Amos Lim

Liked: Staff & service, property conditions & facilities, room comfort
Untidy toilet
As for the room it's good but the toilet curtains is full of mole that it seems not been washed or replaced and the remote control for the TV isn't there where also the towels were not inside the room too as if we were to request it will take time to come but as this is a small matter that they can rectify it in the future.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for group family
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

HAIRUDDIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom look so untidy, the room are dark
Stayed 2 nights in Apr 2019

2/10 Terrible

jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay
Not good at, not comfortable and very unsatisfactory. The room is falling apart with cracks, molds everywhere at the bath tub, wall, counter top, sink, towel rack almost fall, not safe at all. The couch, pillow case is dirty, thinking that hotel staff will check the rooms before letting customers check-in. Very disappointing and will not recommend to family members or friends at all.
Stayed 1 night in Apr 2019