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Grand Rocky Hotel

4.0 star property

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Photo gallery for Grand Rocky Hotel

Exterior
Minibar, in-room safe, desk, free WiFi
Interior
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Laundry
  • Breakfast available
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Jl. Yos Sudarso No. 29, Bukittinggi, West Sumatra, 26115
  • Taman Bundo Kanduang Park
    ‪4 min walk‬
  • Bukittinggi Plaza
    ‪4 min walk‬
  • Benteng de Kock
    ‪4 min walk‬

Room options

View all photos for Grand Deluxe King

Minibar, in-room safe, desk, free WiFi

Grand Deluxe King

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe Twin

Minibar, in-room safe, desk, free WiFi

Grand Deluxe Twin

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, free WiFi

Deluxe King Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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$13 total
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About this property

Grand Rocky Hotel

4-star Bukittinggi hotel walkable to Taman Bundo Kanduang Park
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, 24-hour room service, and a business center. Housekeeping is not available.
Grand Rocky Hotel offers 143 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Bathrooms include showers, slippers, and bidets. This Bukittinggi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Rocky Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a garden, concierge services, and laundry facilities. Onsite self parking is complimentary.

Grand Rocky Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 100,000 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Grand Rocky
Grand Rocky Bukittinggi
Grand Rocky Hotel
Grand Rocky Hotel Bukittinggi
Hotel Grand Rocky
Rocky Hotel
Grand Rocky Hotel Hotel
Grand Rocky Hotel Bukittinggi
Grand Rocky Hotel Hotel Bukittinggi

Grand Rocky Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 20 reviews
Rating 8 - Good. 10 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 3 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

AMIR

Stayed 2 nights in Aug 2022

8/10 Good

MAK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay at this hotel aging. Close to major attractions and staffs are very helpful and friendly. Great value for money.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Choong Yew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a comfortable stay. The room a/c was a tad too cold. Unable to adjust. Will stay there again.
Stayed 3 nights in Sep 2018

2/10 Terrible

Baitir

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lousy Service From The Hotel Team
A bad experience with the concierge, i can say they were hopeless and unapproachable. We were made to wait for our room to be ready for almost 2 hrs. Nobody were there to help carry our luggage. Concierge were not efficient. Really dissappointed with the stay.

8/10 Good

MOHD HAFIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service & nice staff
We stayed 2 nights. The 2nd nights we had a dinner at the hotel. Unfortunately the food was rotten. the staff had apologized and it was replaced with other at no charged. overall, to room was clean and comfortable.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room and nice location
easy to find food at night. Near tourist attraction

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Rocky Hotel at the highest point of Bukittinggi
We stayed for 2 days in a Deluxe Room. Great location but cleanliness and maintenance could be improved. Overall - overpriced.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe the best option in town!
One of the best options in town. Great facilities, location is central for easy walking to several major attractions, great service.

8/10 Good

Valda, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value for money hotel but take ear plugs
Location in Bukittingi is great to get anywhere. However, there are TWO mosques close by that seem to compete to be the loudest. This was not helped by the handles missing on the windows so you could not close them properly in Room 522. Reception and housekeeping were great. Restaurant staff were not very responsive - every time I wanted a cup of tea With my breakfast I had to get up and find a member of staff. I was also told to get my own milk from the buffet. There is supposed to be a swimming pool but I never found it. I would stay again.

8/10 Good

risti, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best location
alot of tourist destination within walking distance

8/10 Good

Nuraini, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Hotel cleanliness was good Services was good No iron was supplied. U hv to request for face towel then only u will get. location is pretty good. It was a walking distance to market/night market.

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Toilet was smelly, drainage clogged.
Stayed 2 nights in Sep 2023

4/10 Poor

Tomoyoshi

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie kamers, aardig & behulpzaam personeel. Locatie perfect, lekkere ontbijt. Alles was perfect
Stayed 1 night in Jun 2019

10/10 Excellent

Ronally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berada di pusat kota wisata Bukittingg, Grand Rock
Penerimaan cepat, ramah, kamar bersih, memadai, berada di lingkungan yang mysah di jangkau dari mana saja
Stayed 1 night in Jan 2019

8/10 Good

RYUICHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
全体的にサービスは不満足
眺望は快適。部屋の広さも文句なし。浴室にコップが置かれていない。頼んだら、通常は用意してないと断られた。朝食品数が少なく、スタッフの対応も悪い。シャワー室の排水溝が詰まっているのか、シャワー後、浴室全体が洪水のように水浸しに。改善を求めて従業員が来たが、改善無し。部屋の移動を依頼したが、最初元部屋より狭い部屋へ移動させられ、クレームをつけ、同じ広さの部屋への案内を頼んだが、眺望が悪くなった。ホテルの誠意が見えない。
Stayed 3 nights in Jul 2017