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Holiday Inn Bulawayo by IHG

4.0 star property

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Photo gallery for Holiday Inn Bulawayo by IHG

Outdoor pool, pool umbrellas, sun loungers
Breakfast, lunch and dinner served
Standard Room | Minibar, in-room safe, individually decorated, individually furnished
Exterior
Daily English breakfast (USD 25 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Pool
  • Bar

Explore the area

View in a map
Main Street, P.O.Box Ac88 Ascott, Bulawayo
  • Queens Sports Club
    ‪9 min walk‬
  • Zimbabwe International Trade Fair
    ‪2 min drive‬
  • Matobo National Park
    ‪2 min drive‬
  • Bulawayo (BUQ-Joshua Mqabuko Nkomo Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Smoking

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Bulawayo by IHG

4-star Bulawayo hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Holiday Inn Bulawayo by IHG offers 150 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. Satellite television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Bulawayo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site.

Holiday Inn Bulawayo by IHG has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Phumulani restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Spurs restuarant - This restaurant specializes in African cuisine and serves lunch and dinner.
KoBulawayo Bar - Onsite cocktail bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KoBulawayo Bar
  • Phumulani restaurant
  • Spurs restuarant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately USD 25 for adults and USD 12 for children
  • Airport shuttle fee: USD 30 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bulawayo Holiday Inn
Holiday Inn Bulawayo
Holiday Inn Hotel Bulawayo
Holiday Inn Bulawayo Hotel Bulawayo
Holiday Inn Bulawayo Hotel

Holiday Inn Bulawayo by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 146 reviews
Rating 8 - Good. 51 out of 146 reviews
Rating 6 - Okay. 17 out of 146 reviews
Rating 4 - Poor. 4 out of 146 reviews
Rating 2 - Terrible. 1 out of 146 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Blessings

Stayed 1 night in May 2025

8/10 Good

Nico

Traveled with family
Liked: Staff & service
It was okay, some noise, I think there was a function one of the evenings, so struggled with parking.
Stayed 6 nights in May 2025

10/10 Excellent

Sitshengisiwe

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Rangarirai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite dining options
Stayed 2 nights in May 2025

8/10 Good

Hildah

Stayed 1 night in May 2025

10/10 Excellent

Sibongile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding

Amazing. We were upgraded to a honey moon suite, they decorated our room and given goodies jumper. I am Very grateful of the extra mile they took to make our day spacial. Hospitality is on top notch. Very professional.
Stayed 1 night in Mar 2025

10/10 Excellent

barry william

Stayed 10 nights in Feb 2025

10/10 Excellent

Rangarirai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is exceptionally good
Stayed 2 nights in Jan 2025

10/10 Excellent

Cosmas

Stayed 1 night in Dec 2024

8/10 Good

Spiwe, North Bergen

Liked: Cleanliness, staff & service
Good facility
Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Stayed 2 nights in Dec 2024

6/10 Okay

Joas

Liked: Cleanliness, property conditions & facilities
No proper changing facilities for early check in for golfers wanting to leave their main bags - only option available was gym toilet!
Stayed 2 nights in Dec 2024

8/10 Good

Nico

Business traveler
Liked: Cleanliness, staff & service, room comfort

Will do it again

Comfortable stay. Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
I was really happy
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and peaceful
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Aug 2024

10/10 Excellent

hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place with lovely staff. Nice breakfast
Stayed 3 nights in Jul 2024

8/10 Good

Mark

Stayed 2 nights in Jul 2024

8/10 Good

Tawanda

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Deara

Liked: Cleanliness, staff & service, room comfort

Nice clean But could use the Upgrade.

I like the hotel. The lobby was nice. The dining area was lovely. The staff was fantastic. However, they could use an up grade a bit. My first morning there I couldn’t take a shower because the water ran out Brown, now I know it’s not their fault, but I couldn’t take a nice hot shower. Also, the buffet, very expensive. I think $30 for a buffet is way too expensive. Also, there needs to be a working phone number. I tried to call multiple times for days to get a shuttle to pick me up to bring me to the hotel. I couldn’t reach the hotel at all.
Stayed 2 nights in Jul 2024

6/10 Okay

Jacques

Traveled with family
Liked: Cleanliness, property conditions & facilities
The check-in took ages and the internet is nowhere existent. It is a disappointing place to stay.
Stayed 3 nights in May 2024

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Previledge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was exquisite
Stayed 1 night in Jul 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and assisted everytime we had a problem
Stayed 4 nights in Jun 2024