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We expected more.

Great stay at the Eurostar hotel. It’s a 20 min walk from Piazzale Rome, can be a bit challenging if carrying heavy bags. The place was clean, staff were nice. The only thing was that the hotel staff asked us not to use the elevator because someone got stuck in it the other day. So we had to carry our bags to the second storey when checking in and out.

The staff were very helpful in holding our luggage until check-in time. They also gave great advice on site seeing - great for us first timers. So much to do so close by - wonderful experience!

A good idea is for the air conditioning to be from the room not reception , however the lady from reception was very polite and helpful.Than you. The view from the room is amazing.

We were upgraded on our arrival which was lovely, the suite was spotless and beautifully decorated. The breakfast was fantastic although our first morning we weren't told where the buffet section was and was seated so we couldn't see it. We did work it out for ourselves though. The second morning the waitress explained the breakfast system. The staff were all very helpful and friendly with nothing being too much trouble. It was a pleasure to stay in such a lovely environment