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Hotel Palacio de Cristal

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio de Cristal

Front of property
Flat-screen TV
Reception
In-room safe, desk, soundproofing, cribs/infant beds
Breakfast, lunch, dinner served; Regional cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Avda. Arcadio Pardiñas, 154, Burela, Lugo, 27880
  • Praia do Portelo
    13 min walk
  • Area brava
    5 min drive
  • Praia de Ril
    9 min drive

Room options

View all photos for Single Room

Single Room | In-room safe, desk, soundproofing, cribs/infant beds

Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, desk, soundproofing, cribs/infant beds

Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

In-room safe, desk, soundproofing, cribs/infant beds

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Hotel Palacio de Cristal

Burela hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services.
Hotel Palacio de Cristal offers 29 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Burela hotel also offers a library, barbecue grills, and multilingual staff. Parking is available onsite for a surcharge.

Hotel Palacio de Cristal has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 12.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Palacio Cristal Burela
Hotel Palacio Cristal
Palacio Cristal Burela
Hotel Palacio de Cristal Hotel
Hotel Palacio de Cristal Burela
Hotel Palacio de Cristal Hotel Burela

Hotel Palacio de Cristal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 66 reviews" "
Rating 8 - Good. 27 out of 66 reviews" "
Rating 6 - Okay. 4 out of 66 reviews" "
Rating 4 - Poor. 2 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Marie-Astrid

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Much gloomier than the pictures. Very noisy at night (loads of young people screaming in the street). Staff was nice.
Stayed 1 night in Apr 2022

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff is very nice, particularly the young woman at the front desk. She went out of her way to assist us. The room was very clean and the bed quite comfortable. We would stay again.
Stayed 3 nights in May 2018

10/10 Excellent

Oory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
A great deal. Amazing price for a very nice hotel. Staff is super friendly, and most is really new. Would stay again
Stayed 1 night in May 2018

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel
Great location and staff. Very nice breakfast

4/10 Poor

Rachid

Traveled with partner
Mediocre
Stayed 1 night in Aug 2023

10/10 Excellent

Hanneke

Stayed 1 night in May 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Antonio jose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo ha estado genial…!!!
Stayed 3 nights in Apr 2023

10/10 Excellent

Francisco Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Relación calidad precio, uno de los mejores hoteles de mi vida. Y he estado en muchos. Pocos sitios encuentras con precio tan asequible y tantos servicios disponibles.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merece la pena por calidad-precio
Bien en general. Un poco apurados con la limpieza de habitación lo que impide siempre detalles. Muy bien desayuno, atenciones y comidas.
Stayed 1 night in Dec 2022

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Purtroppo per me la camera ha la moquette, io sono allergico e sono stato davvero molto male, non ho riposato bene per motivi di respiro. Per il resto molto bene

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

xabier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

RUBEN

Stayed 5 nights in Aug 2022

8/10 Good

JOSE IGNACIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación sencilla, pero acogedora
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

ADRIÁN

Stayed 1 night in Apr 2022

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Desde la llegada hasta la salida todo ha sido perfecto, el personal muy amable, nos hizo la estancia muy agradable, ayudándonos con todo lo que necesitamos. La cama y las almohadas muy cómodas. Muy recomendable.
Stayed 1 night in Mar 2022

10/10 Excellent

MARINA LIWAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien placé et très propre
L’hôtel est bien placé dans le centre de Burela Personnel très sympathique Petit déjeuner très complet, aussi bien en salé que sucré!
Stayed 4 nights in Aug 2021

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción para visitar playa de las catedrales
Un hotel de 2 estrellas, pero podría ser de 3. De los 5 hoteles donde nos alojamos durante una viaje a Galicia, este es el que más nos gustó. La atención fue muy buena, la habitación espaciosa, y el restaurante buenísimo. El desayuno muy bueno (sobretodo para un hotel de 2 estrellas). Se puede aparcar gratis al lado del hotel. El único "pero" es que hay que subir muchas escaleras a la recepción, y no hay una entrada para gente con movilidad reducida.
Baño
Baño
Habitación doble
Habitación doble
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Stayed 6 nights in Sep 2020

4/10 Poor

Verónica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mala experiencia
Habíamos reservado para tres huéspedes y nos pusieron en una habitación doble. Cuando lo dijimos en el hotel nos indicaron que teníamos que pagar por la cama supletoria y por un desayuno más. No me había pasado en ningún otro hotel, sobre todo cuando la reserva ya indicaba que íbamos a ser tres y así nos lo confirmaron a la llegada. Ni siquiera tuvieron el detalle de poner una toalla más.
Stayed 4 nights in Aug 2020