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The Golden Pheasant Inn

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Golden Pheasant Inn

Front of property
Double Room, 1 King Bed, Ensuite | Individually decorated, individually furnished, desk, iron/ironing board
Property grounds
Bar (on property)
Interior entrance

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
91 High Street, Burford, England, OX18 4QA
  • Tolsey Museum
    1 min walk
  • Cotswold Wildlife Park
    4 min drive
  • Crocodiles of the World
    8 min drive
  • Brize Norton (BZZ-RAF Brize Norton)
    8 min drive

Room options

View all photos for Double Room, 1 King Bed, Ensuite

Double Room, 1 King Bed, Ensuite | Individually decorated, individually furnished, desk, iron/ironing board

Double Room, 1 King Bed, Ensuite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, 1 King Bed, Ensuite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room, Bathtub

Luxury Double Room, Bathtub | Individually decorated, individually furnished, desk, iron/ironing board

Luxury Double Room, Bathtub

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Ensuite

Standard Double Room, 1 Double Bed, Ensuite | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room, 1 Double Bed, Ensuite

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Double Room

  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds, Ensuite

Twin Room, 2 Twin Beds, Ensuite | Individually decorated, individually furnished, desk, iron/ironing board

Twin Room, 2 Twin Beds, Ensuite

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

About this property

The Golden Pheasant Inn

4-star Burford inn with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free inn. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a garden.
The Golden Pheasant Inn offers 18 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The inn offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

The Golden Pheasant Inn is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 10:30 AM.
The Golden Pheasant - This restaurant specializes in British cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Golden Pheasant

Family friendly

  • Snack bar/deli

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from February 28 2024 to August 31 2025 (dates subject to change).

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Golden Pheasant Inn Burford
Golden Pheasant Burford
The Golden Pheasant Inn Inn
The Golden Pheasant Inn Burford
The Golden Pheasant Inn Inn Burford

The Golden Pheasant Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 76 out of 223 reviews" "
Rating 8 - Good. 87 out of 223 reviews" "
Rating 6 - Okay. 37 out of 223 reviews" "
Rating 4 - Poor. 14 out of 223 reviews" "
Rating 2 - Terrible. 9 out of 223 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Well placed in a village I used to live in.
Stayed 1 night in Feb 2024

6/10 Okay

Judith

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room's were beautiful, staff amazing BUT.........
We got checked in, by a very pleasant and helpful lady. In fact, all your staff were very pleasant and very helpful. She did explain that you no longer had a chef there to do evening meals!! We were staying in a stunning room called “Robin” The room was very warm and we tried to turn the radiators down but they wouldn't, we opened all the windows. When we came back in the evening, there was also an awful stagnant smell coming from the bathroom, we ran the shower to see if that would help, but it didn’t, the smell permeated the room through to the bedroom as well. I mentioned it to the Lady who served us at breakfast, she arranged for us to have a different room. She said we could look at the room first, another beautiful room called “Bunting” We packed all our belongings and took them to our new room that didn’t smell of stagnant water. She said that she would arrange for the radiators to be turned on as it was very cold in there. There are two very large radiators as it was such big room. We went out for the whole day, and was looking forward to coming back and having a bath, as there was no shower. The room was freezing.The radiators obviously didn’t work and in its place was a small oil filled radiator, that was far too small for such a big room. The bathroom was also even colder, there was no way, you wanted to get undressed and get into a bath in a very cold room, when your already cold. We were totally fed up, and sleept in our hoodies over PJ's..No reply to my emails
Stayed 2 nights in Nov 2023

2/10 Terrible

John

Stayed 1 night in Mar 2024

8/10 Good

Sadie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a place to experience what it’s like to stay in the Cotswolds. Very quaint inn with its rustic look and feel. Staff was very nice and the ability to dine at their sister property across the street (the Mermaid) was a plus.
Stayed 1 night in Feb 2024

6/10 Okay

Michael

Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closed pub / restaurant
Nobody at the hotel the pub / restaurant was closed had to go over the road to check in
Stayed 1 night in Feb 2024

4/10 Poor

Emma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
A bit disappointed
The room was clean and bed was comfortable but when we arrived the pub was closed and we had to visit a pub across the road to check in. I tried to contact the golden pheasant before arrival as per the email from hotels.com but received no reply to my email or message via the website and no answer to my many telephone call attempts. When checking in, we were told the pub wasn’t serving food anymore so we had to go elsewhere for dinner and the bar opened after 4pm. We’d probably stay somewhere else that was fully open and operational next time.
Stayed 1 night in Jan 2024

6/10 Okay

Annabel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Disappointing stay
We stayed at the Golden Pheasant a few years ago and it was fantastic but this time we were disappointed. Our room didn't have a shower, only a bath in the actual bedroom - I knew I had chosen a room with the bath, but it wasn't clear there wouldn't also be a shower. I thought I was booking the same room as last time. There was a strange substance on the wall and ceiling that hadn't been cleaned, although the rest of the room was clean. On one of the nights, there was a burst water main and although we got a note through the door apologising, there was no guidance on whether the water was safe to use/drink until the water company had sorted the issue. Finally, on our last day, we waited an hour for breakfast to be served which wasn't ideal.
Stayed 2 nights in Dec 2023

4/10 Poor

Stephen J

Stayed 1 night in Dec 2023

10/10 Excellent

Kylie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought we booked a standard room above a pub, but we were very pleasantly surprised at the luxury and roominess, comfortableness, the modern but in keeping with the style bathrooms and the quiet.
Stayed 1 night in Nov 2023

8/10 Good

Beverley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

miss f

Disliked: Staff & service, property conditions & facilities, room comfort
Would not recommend - unclean and bad service
We had a very disappointing stay at the Golden Pheasant Inn - the place was shabby, didn’t feel very clean (bathroom floor felt slimy), missing lightbulbs in the bedroom, light in bathroom not working, uncomfortable beds, windows wouldn’t open so room as stifling hot. Service was terrible. Breakfast took an hour to arrive and was very disappointing (inedible). Would not recommend.
Stayed 1 night in Oct 2023

8/10 Good

Ian

Stayed 1 night in Sep 2023

4/10 Poor

Stephen

Traveled with partner
Disliked: Property conditions & facilities
Do not trust the photos. The rooms are small. The door has to be forced open and no windows. Switches all over the place some of which don’t operate anything. Handles missing from draws. Towel rail rusty. No glasses in toilet for tooth brushes and no spare toilet rolls. No sugar for drinks. Everything started badly when the only pen they had to sign in was a biro refill? No TV in the bar which closes at 10.30 due to lack of customers. No food in the evenings which I’m not surprised at if it would be anything like breakfast. Served by a person who didn’t want to be there. Everything was too much trouble. The plate was covered in fat from the bacon, which was dried out, the sausage that was under cooked, and poached egg that were hard. The only item that was truly edible were the hash browns. Two night I can honestly say I’d rather not have experienced.
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed in the Bunting room, very nice overall.
Stayed 2 nights in Sep 2023

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not cleaned properly. No food available in the evening. Breakfast waitress looked and sounded like everything was too much trouble. Noisy room which kept us awake most of the night. We booked a room with a shower but we're given one with a bath which was totally unsuitable for 2 people in their 70s. When we queried this we were told the hotel was full.
Stayed 1 night in Sep 2023

2/10 Terrible

peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
We were extremely disappointed with the Accommodation as it is advertised as 4 star & it isn`t. The hallway to the room was dirty and the doors were dirty and handles were sticky. The room was also dirty and the furniture was old & worn. It was so bad that we decided to leave and did not stay the night.
Stayed 1 night in Sep 2023

2/10 Terrible

Cary, Alexandria

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
If I could give this property less than 1 star - I would. Honestly and accurately. The pub itself seems charming, but the rooms are shocking. Views of trash dumpsters and empty beer kegs, a carpet of cigarette butts outside the door, stained carpet and walls - including what looks like mold on the walls above the bathtub - the inn part of this place is a DIVE. Moldy, musty disgusting. "The best room they offer" according to the front desk person. I immediately turned down the room and asked for a refund - long story short, even with Expedia intervention, Golden Pheasant refused to refund, citing their "strict no-refund policy." It's strict alright.. one wonders how much of the income comes from duped travelers who have booked remotely and are now stuck after realizing the place is atrocious. Avoid at all costs.
Stayed 2 nights in Sep 2023

6/10 Okay

Helen

Traveled with partner
Staff were pleasant and helpful. Breakfast was good. The hotel is shabby and in dire need of serious cleaning and refurbishment. Dirty and worn carpets and paintwork. Curtains torn and dirty. Our bathroom was baking hot.
Stayed 1 night in Sep 2023

2/10 Terrible

Aaron C

Disliked: Cleanliness, staff & service, property conditions & facilities
When we checked in the staff was friendly and courteous. They informed us that our breakfast included in the price of the room was only available from 9am to 10am and that the room we would be booked in had a bathroom that was separate from the bedroom. That seemed slightly odd since the website never stated anything about that. When we got to the room the lower third portion of the window had cardboard and fragile tape all over it covering broken pieces of glass. Upon further inspection the binder of guest information stated that breakfast was served from 8:00am to 10:30am. When we went dow stairs the following morning to check out at 8:00am there was a full breakfast being served but when we attempted to enter the eating area the staff prohibited us from entering. When we inquired as to why we were not allowed to eat at that time the staff said there was a group of 40 that was the only ones allowed to eat until 9:00am. I asked why the staff wasn’t more transparent the evening before when we checked in that the reason we were told breakfast was only from 9am to 10am was due to this large group. The staff became combative and stated that “we told you the night before that you could not have breakfast until 9am.” I replied that the website and guest information binder should include a note that terms and times may vary due to other guests receiving preferential treatment because they were a larger group. I stated I would leave a review for future guests to be aware
Stayed 1 night in Sep 2023

8/10 Good

ELIZABETH, Peekskill

Liked: Cleanliness, staff & service
A very cool historic building. So fun. Staff were very nice
Stayed 1 night in Aug 2023

6/10 Okay

Mark

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Jamie

Stayed 1 night in Aug 2023