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Exclusive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Premium Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

The property is closed between March 8 and April 18.

Property Features

Kur und Wellnesshaus Spreebalance, The Originals Relais features a full-service spa and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Burg hotel also offers spa services, a terrace, and multilingual staff.

Kur und Wellnesshaus Spreebalance, The Originals Relais is a smoke-free property.

  • Newspapers in lobby (surcharge)
  • Elevator
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Electric car charging station
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Smoke-free property
  • Food and water bowls
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Free parking nearby
  • Number of restaurants - 1
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 38
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Kur und Wellnesshaus Spreebalance, The Originals Relais offers 38 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Rainfall showerhead
  • Bathtub or shower
  • Free long-distance calls
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1

Parking

Parking (limited spaces) , Free parking nearby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Konrads - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Nearby Activities

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 10 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7 AM

Front desk closes daily at 10 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 9

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

Number of children who can stay free - 2

Online penalty collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Pet Policy

  • Pets allowed for an extra charge of EUR 25 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions.

Hotel Names

  • Originals Kur und Wellnesshaus Spreebalance ex Relais Silence
  • Hotel The Originals Kur und Wellnesshaus Spreebalance
  • Originals Kur und Wellnesshaus Spreebalance ex Relais Silence
  • Hotel The Originals Kur und Wellnesshaus Spreebalance
  • Kur und Wellnesshaus Spreebalance The Originals Relais
  • Hotel The Originals Kur und Wellnesshaus Spreebalance
  • Kur und Wellnesshaus Spreebalance, The Originals Relais Burg
  • Kur und Wellnesshaus Spreebalance, The Originals Relais Hotel

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Hotel Reviews

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