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Everything in the hotel was fine. However, because I had to change the booking, I was unaware I had to leave the hotel one day before my plans. It would be useful, especially for older travelers like us, to remind the dates for the stay during check-in such that any discrepancy would be easily solved.

The location is beautiful with breakfast beingable to be taken on the roof top terrace, with the selection being very good. the only downside was not having staff on site all the time that were visible,

The amenities included were excellent and in super working order. The only thing I would say is that I was a bit surprised that there weren't more amenities. For example, there's no kettle in the room, kitchenette, or fridge. Despite this, the grounds are excellent, the rooms are comfortable, and the stay was superb.

This was a lovely stay and met all our needs as a family of 4. Splitting the sofa bed to have the beds apart a bit would've worked a bit better for us but that's a personal thing. The main bed was really comfy! Water pressure was crap so that needs addressed however I do think they are maybe just being more cautious with water use given the heat waves! So that's ok. It's not a bad location at all. Rooms really quiet. We used the bar area and the possibility to buy a few drinks/snacks from the fridges across from the reception was great. I'd recommend the hotel to friends

It was perfect

Our stay was very nice and the architecture of the castle turned our getaway in an unforgettable experience. There are some things that can be improved such as the AC and an outlet didn’t work. The hot tub in the SPA is a little outdated. The Lobby Restaurant and the Italian Restaurant were very nice and elegant. The staff is very friendly.