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The Clara Hotel

3.0 star property

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Photo gallery for The Clara Hotel

Beach nearby, white sand, sun loungers, beach umbrellas
Point of interest
Courtyard
Outdoor pool, pool umbrellas, sun loungers
Point of interest

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
78 Angel Dimitrov Street, Sarafovo, Burgas, 8016
  • Sarafovo Beach
    ‪8 min walk‬
  • Sea Gardens
    ‪16 min drive‬
  • Burgas Beach
    ‪20 min drive‬
  • Bourgas (BOJ)
    ‪5 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Sea View

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Bedroom, Sea View

  • 517 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Pool View

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Bedroom, Pool View

  • 517 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Bedroom, Balcony

  • 517 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

The Clara Hotel

3-star hotel in Sarafovo
Along with a marina, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a complimentary children's club are onsite.
The Clara Hotel offers 198 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with jetted bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a marina, The Clara Hotel features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a children's pool, a terrace, and a complimentary children's club. For a surcharge, the property provides an area shuttle within 300 kilometers and an airport shuttle (available 24 hours). Onsite self parking is complimentary.

The Clara Hotel is a smoke-free property.

WHITE RESTAURANT - This poolside restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Bulgarian, English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 km
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • WHITE RESTAURANT

Things to do

  • Children's pool
  • Fishing
  • Free children's club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Iron/ironing board on request
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The property is closed during October, November, December, January, February, and March.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: BGN 20 per person (one-way)
  • Airport shuttle fee per child: BGN 10 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms

Property is also known as

Plaza Sarafovo
Sarafovo Plaza
Clara Hotel Bourgas
Sarafovo Plaza Complex Bourgas
Sarafovo Plaza Complex Hotel
Sarafovo Plaza Complex Hotel Bourgas
Clara Aparthotel Hotel Bourgas
Clara Aparthotel Hotel
Clara Aparthotel
Clara Bourgas
The Clara Aparthotel Residence
Clara Hotel Burgas
Clara Burgas
Hotel The Clara Hotel Burgas
Burgas The Clara Hotel Hotel
The Clara Hotel Burgas
The Clara Aparthotel Residence
Sarafovo Plaza Complex
Hotel The Clara Hotel
Clara Hotel
Clara
The Clara Hotel Hotel
The Clara Hotel Burgas
The Clara Hotel Hotel Burgas

The Clara Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 5 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

7.0/10

Cleanliness

6.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service
rubish dinner and breakfast
This hotel is really bad the dinner was terrible and in the morning our breakfast was as bad .I will never stay at this hotel again.

4/10 Poor

David, England

Close to the airport
Check-in from a late flight (01.00) efficient. Large, basically furnished room but, disappointingly, no drinking water (or anything else) provided and no tea or coffee making facilities. Breakfast dismal --- poor selection of cold meats, cheese, & salad vegetables and no hot water for making tea (awful lukewarm drinks available from machine), and no attendant staff. Check-out efficient.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE HOTEL IS NICE,NEAR THE SEA,THE PERSONAL ARE NICE TOO.THE ONLY ONE THING I DID NOT LIKE IS THE ROOM IS COLD,THE AIR CONDITIONING WASN'T HEATING

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marina, moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the best of my vacation
I really liked the rest in Burgas. The hotel is only 4 bus stops from the airport (route 15) or can be reached on foot. The planes above the hotel doesn't fly. 't move in the direction Gorda is the great and an excellent shopping centre Bourgas Plaza, where you can buy food and good shopping things. The hotel is cozy. staff is very kind and polite. the best thing in the hotel is its ideal location. quite near the sea - going for 10 minutes. the hotel has a large and clean pool. Breakfast was continental and not liked me - I prefer to eat in the room because the room was spacious kitchen with a fridge and microwave. Towels and linen changed too, but not daily.

2/10 Terrible

Salla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
So.. I had to even ask for toilet paper at the reception because they did not even clean my room once per day, i paid 300euros for 6 nights and it was way too much.. Tv didn't work, there was alot of ants on the floor, i had no kitchen suplies, even though i had paid for all of these things to be there. They even said that i would be having nice bathroon and bathtub, but the reality was far from that.. Surroundings at the hotel were bad, thrash everywhere and there was 4-6 kittens inside the yard that made the yard really dirty.. Breakfast was poor, i went there 5 minutes after they opened it, and the juices and meat were already warm, one type of bread and one type of cereal.. I wish i would get my money back, but the locals told me at the bar: "no way!"
Stayed 6 nights in Aug 2019

6/10 Okay

Line

Disliked: Staff & service
Ikke tilfredsstilende
Vi hadde 3 leiligheter hvorav en hvor aircondition ikke fungerte. Til tross for beskjed om dette flere ganger i løpet av oppholdet skjedde ingenting. For dårlig !!! Restauranten på hotellet anbefales ikke. Dårlig mat og tok alt for lang tid.
Stayed 10 nights in Jul 2019

6/10 Okay

Jean Loup

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bon séjours en dehors des points faibles
Nous avons attendu la chambre pendant 1h30 alors qu’en nous étions arrivés à l’heure (15h). Il est indiqué qu’il y a une laverie, or la secrétaire nous a dis le contraire. La piscine était en maintenance durant tout le séjour. Il manquait de la vaisselle : nous étions 4 avec 3 couverts, mais aussi des chaises : 2 chaises pour 4. De plus, il y a une mauvaise évacuation de l´eau dans la douche en plus du manque de tapis de bain en plus de la porte la salle de bain qui ne ferme pas. Cependant, très bonne connexion wifi, bel hôtel très proche d’une belle plage.
Stayed 3 nights in Jul 2019

6/10 Okay

Eliezer

מלון לא מוכן לקייץ לא כדאי להגיע עד לאחר ברורהמצב
מקום מרוחק מאד מהמרכז היה בתחילת הדרך ולא הודיעו על כך בריכה ללא מיים חדרים לא סודרו כל התקופה מגבות הגיעו רק ביום השני וגם אז לאחר בקשה מיוחדת שלנו
Stayed 3 nights in Jun 2019

8/10 Good

Esben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rolig overnatting.
Hotellet ligger nærme flyplassen i Bourgas. Et stille område. Jeg har bodd der et par ganger, også da det het Sarafovo Plaza Complex.

8/10 Good

Dirk, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Lovely hotel! The price to quality ratio is very good. I arrived really late, but the service of the staff, especially Mrs Van Lier, was more than I could have hoped for. I already booked again!

8/10 Good

Buos, Tekirdağ-Saray

Liked: Property conditions & facilities
Disliked: Cleanliness
BİR BURGAS MACERASI
Otelin konumu güzeldi ama : 1. Kahvaltı diye önümüze konulan şeyi köpek bile yemedi(!) 2. Yatak çarşafları lekeliydi 3. Resepsiyon çağırdığı taksi için bizden 25 leva ücret aldı. Aynı yolu dönüşte 14 levaya geldik. Aradaki 11 levayı kim cebe attı. Herhalde taksi çağırma komisyonu değildi. Otelin iyi olması önemli ama işletmenin de iyi olması gerekir.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dogodne położenie
Hotel znajduję się ok. 20 min. drogi pieszo od lotniska, posiada zejście do plaży w odległości ok. 100 m. poza tym sympatyczna obsługa z którą bariera językowa nie stanowi problemu i dobre jedzenie a na terenie hotelu basen z leżakami cóż więcej potrzeba

6/10 Okay

Galya, Rotterdam, Nederland

Liked: Room comfort
Geweldig hotel voor het gezin
- rustig hotel - vrindelijke personeels - grote kamer en mooi uitzicht - schoon en mooie zwembad - 1 km loopafstand naar het strand

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Ruhiges sauberes Hotel für normale Ansprüche
Für ein 3* Hotel war das Zimmer wirklich sehr gut. Es handelt sich um einen Appartment Complex wo Besitzer ihre Appartments vermieten oder selbst nutzen. Wir hatten Studio/Suite mit Frühstück gebucht. Großes Doppelbett, kleine Küchenzeile und schönes Bad mit Dusche u. extra Wanne. Frühstück war ok, aber nichts besonderes. Personal teilweise unmotiviert bis arogant. Hotel ist ruhig, sehr sauber und der Pool auch. Hotel liegt am Ende von Saravovo. Zum Strand und ersten Geschäften/Restaurant sind es ca 5 min Zum Flughafen mit Taxi 5 min, aber von Fluglärm im Hotel nich zu hören.

8/10 Good

per, københavn, DK

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
godt hotel til familie.
Utrolig flinkt og hjælpsomt personale, der forsøger at hjælpe en med alt. Men det kniber lidt for dem at tale og forstå engelsk. Hotellet er rent og flot. men der blev ikke rengjort på værelset, kun skiftet sengetøj en gang, den uge min familie var der.Dejlig store værelser. Der var ikke overfyldt med andre gæster på hotellet.

2/10 Terrible

Solo traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very misleading room description
"the private kitchenette offers a convenient way to prepare meals" - no kitchenware provided, completely empty shelves. After I complained, two drinking glasses were put there. The manager admitted that there is actually no kitchenware in any of the hotel rooms but promised to supply for me. This turned out to be a couple of plates, flatware and coffee cups, but nothing to make coffee or hot water with. "a separate sitting area, and a separate dining area" - the fold-out sofabed with table next to it could constitute the sitting area as long as you do not use it as a bed, but no dining area or chairs. A receptionist showed me a slightly larger room with twin beds where there was a small bench extending at a right angle from the kitchenette that could possibly be called a dining area - if there were chairs or bar stools, but there were none, and no kitchenware there as well. "Food/Beverage Credit" - asked twice, the receptionists had no idea what this meant. "The ensuite bathroom has a makeup/shaving mirror" - just a plain old mirror. "cable channels" - a handful of channels, most with low picture quality. "DVD player" - only a manual for one... The railing on the balcony had several days' worth of bird droppings on it when I arrived. A large balcony, but no chairs on it, nor any chairs in the room to move out there. I saw chairs only on two or three other balconies.

2/10 Terrible

Eduard, Wolfsburg, DE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Plaza Complex Sarafovo
Vorsicht beim telefonieren aus dem Hotelzimmer !!!! Beim erten Telefonat wird ganz günstig berechnet danach wird einfach gesagt, daß das Programm die Tage davor nicht richtig funktioniert hat und dann wird es richtig teuer. In der Hotelbeschreibung steht W-Lan im Zimmer vorhanden in wirklichkeit gibt es den Empfang nur in der Loby. Es stand auch Hallenbad vorhanden aber in diesem gibt es kein Wasser.