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The Oaks Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Oaks Hotel

Indoor pool
Exterior
Standard Twin Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free WiFi
Dining
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Colne Road Reedley, Burnley, England, BB102LF
  • Queen Street Mill Textile Museum
    4 min drive
  • Turf Moor
    5 min drive
  • The Woodland Spa
    7 min drive
  • Leeds (LBA-Leeds Bradford)
    79 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Standard Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Plus Family Room with View

Standard Plus Family Room with View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Family Room with View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Plus Double Room with View

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Double Room with View

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Family Room

Standard Plus Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Family Room with Bunk Beds

Standard Family Room with Bunk Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room with Bunk Beds

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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About this property

The Oaks Hotel

3.5-star Burnley hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Oaks Hotel offers 50 accommodations with hair dryers and irons/ironing boards. This Burnley hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
In addition to a full-service spa, The Oaks Hotel features an indoor pool and a spa tub. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a fitness center, a steam room, and spa services. Onsite self parking is complimentary.

The Oaks Hotel has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
The Oaks Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Oaks Hotel & Leisure Club
Best Western Oaks Hotel & Leisure Club Burnley
Best Western Oaks Leisure Club
Best Western Oaks Leisure Club Burnley
Hotel Leisure Club
Best Western Oaks Hotel
Best Western Burnley North Oaks
Best Western Oaks
Best Western Oaks Hotel Leisure Club
The Oaks Hotel Hotel
The Oaks Hotel Burnley
The Oaks Hotel Hotel Burnley
Best Western Burnley North Oaks Hotel

The Oaks Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 211 out of 688 reviews" "
Rating 8 - Good. 250 out of 688 reviews" "
Rating 6 - Okay. 116 out of 688 reviews" "
Rating 4 - Poor. 67 out of 688 reviews" "
Rating 2 - Terrible. 44 out of 688 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Vernan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Lenroy

Liked: Staff & service, room comfort
The hotel was ok. Leisure facilities were very high calibre.
Stayed 1 night in Aug 2024

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff cheerful, friendly, helpful making it a super friendly environment but professional distance at the same time. The pool and Spa were fabulous and the dining experience top notch. Debbie Dean our room cleaner was so helpful, when my room card failed she ran to reception to change it and was back in a flash!!
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Martin, Farnborough

Business traveler
Liked: Cleanliness, staff & service
Grand old hotel just outside Burnley. Staff were polite and very helpful. The building inside is looking dated as was my room but overall a good rating given
Stayed 1 night in Aug 2024

6/10 Okay

Anton

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I’m sure this was a magnificent hotel in its time. With a bit of investment it could reclaim that position but it is sadly now a 2/3 out of 5 experience. The staff were lovely. You could not fault them at all. If you aren’t fussy about things this is good value for money but don’t expect anything more than that.
Stayed 1 night in Jul 2024

6/10 Okay

Pauline

Traveled with group
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsay

Stayed 4 nights in Jul 2024

4/10 Poor

Ian

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
What a shame used to be a lovely hotel, unfortunately now its a crumbling mess. Room we stayed in was a standard double with multiple holes and dirty marks across the walls , furnishings were outdated and many broken. The standard double bed was too small leading to an uncomfortable stay. Bar area is again run down and shabby , the restaurant again is very tired , food way overpriced along with drinks. Would not recommend at all if you are planning to stay any longer than 1 day. Cannot comment on the gym/swimming pool as we didnt use them.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tony

This is the first time I have stayed here. I will be staying again. That’s how much I rate the Oaks
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Pat
Stay was ok. Main problem was the amount of stairs involved to get to our room on the 3rd floor as no lift/elevator. I counted 30 stairs from the hotel lobby to our room. OK for able bodied people with limited luggage but definitely not recommended for older folks carrying lots of bags/luggage on a week’s long trip. Also, limited time for food/snacks - seemed very regimented. When restaurant opened at 6 pm no snacks available at the bar & very lax opening time at the bar.
Stayed 8 nights in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
So so.
Had been once before, not planning on returning again. £100 deposit taken incase you do damage. I don’t mind giving my card details and being fined if I were the the type to do damage. But £100 holding fee seems excessive. I wouldn’t be able to stay here if towards the end of month because I rack up a lot in work expenses on top of being a mum and main house income earner. So that is a put off. I didn’t find service that welcoming or accommodating compared to other hotels I’ve stayed at. My room was next to an extractor fan or generator outside so it was noisy with window open. Pretty certain the staff/ people go for smoke breaks below that room and I thought at one point could smell 420 substance. The bar had limited soft drinks options. The best thing about the place is being able to go use the pool/spa features. The bathroom was nicely decorated and clean but overall the room was not the most comfortable stay I’ve had. Didn’t stay for food so can’t comment on that. I returned there because it was one of the first hotels I went to 2 years ago with pool/spa and had a better experience then, but I think also being new to staying away then I had rose tinted glasses on. I don’t like giving negative feedback and do usually try to find the positives with every stay. So for that I’d say I’m glad for the time in the pool. It was the redeeming feature.
Stayed 1 night in Jul 2024

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get the duster out the cupboard
Second time i have stayed here. I was a little let down by the cleanliness of the room, the furniture and wall laps need a good dusting. I also found the menue was limited as items were not available and there was a limited selection of beers
Stayed 1 night in Jun 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night. We found the hotel great place to relax.
Stayed 1 night in Jun 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Gorgeous hotel, fabulous spa area with sauna, steam room and whirlpools. Very very clean. Only downside was the thin walls of the hotel and a bridal party shouting in the halls at 6am but I would be stressed too so I’ll let them off :)
Stayed 1 night in Jun 2024

8/10 Good

Joab

Stayed 4 nights in Jun 2024

8/10 Good

Philip

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was nice and spa facilities very good, hotel and toom need somr updating and tlc
Stayed 3 nights in May 2024

6/10 Okay

Asutosh

Stayed 2 nights in Jun 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Truly thankful that someone was there to check us in at midnight.
Stayed 1 night in Jun 2024

4/10 Poor

James

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor experience.
Nice building. Dirty sticky floors and tables in restaurant. Terrible room with a view of a wall with Aircon units. Can't even see the sky from the window lol. Food was poor. Both dinner and breakfast. Carpets gaffer taped throughout. Really poor experience. Can't upload photos for some reason. I won't be staying here again.
Stayed 1 night in May 2024

8/10 Good

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Did the job well thanks
Stayed 1 night in Feb 2024

4/10 Poor

Jackie

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Oaks hotel
Stayed here many times over the last 20 years this time for a wedding and it had really deteriorated. Rooms are clean and comfy but had 3 rooms before we ‘moved in’ due to problems such as no bathroom light. Last room we stayed in had no remote for the tv in the room. Breakfast was extremely poor. Little selection-just 3 cereal with no fresh fruit or croissants just plain bread, pre-cooked hot breakfast but mostly inedible, with little choice and machine coffee which was shocking. Hotel was understaffed however the staff were friendly but stations ran out I.e. juice jugs and bread for toast as not enough staff to replenish. Sadly I will not stay here again. The wedding room for the ceremony, breakfast and evening was super.
Stayed 1 night in May 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with my room at this hotel. It was very large and comfortable, with a nice big window overlooking the garden. There was more than enough space to put everything, including a nice large desk. The bed was very comfortable and the room clean. The hotel itself is quite impressive looking, especially the lobby. The staff were very friendly and helpful. I had a very light dinner there, which was tasty. I thought the price of the room was excellent. It was unfortunate that during my two night stay, the internet was down for most of that time, but it eventually got fixed by the time I got back in the second evening. The only thing I didn’t like was it was a long way to the room with many up and down stairs along the way, which was difficult for carrying luggage. I would definitely stay here again.