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Dragonfly Hotel Bury St Edmunds

3.0 star property

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Photo gallery for Dragonfly Hotel Bury St Edmunds

Lounge
Exterior
Bar (on property)
Lounge
Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Symonds Road, Bury St Edmunds, England, IP32 7DZ
  • Abbey Gardens
    ‪14 min walk‬
  • St Mary's Church
    ‪18 min walk‬
  • St Edmundsbury Cathedral
    ‪18 min walk‬
  • RAF Mildenhall (MHZ)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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3.8 out of 5, Good, (574)
The price is $91
per night
$109 total
includes taxes & fees
Mar 19 - Mar 20
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About this property

Dragonfly Hotel Bury St Edmunds

Bury St Edmunds hotel close to St Edmundsbury Cathedral
A restaurant, a bar/lounge, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a garden.
Dragonfly Hotel Bury St Edmunds offers 76 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a garden, a picnic area, and express check-out. Onsite self parking is complimentary.

Dragonfly Hotel Bury St Edmunds is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Bury St Edmunds Quality Hotel
Quality Bury St Edmunds
Quality Hotel Bury St Edmunds
Dragonfly Hotel Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel
Dragonfly Hotel Bury St Edmunds Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds

Dragonfly Hotel Bury St Edmunds Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 262 out of 962 reviews
Rating 8 - Good. 383 out of 962 reviews
Rating 6 - Okay. 183 out of 962 reviews
Rating 4 - Poor. 91 out of 962 reviews
Rating 2 - Terrible. 43 out of 962 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing stay
Stayed 1 night in Nov 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bury's Great
Just a two night stay to visit Bury's Xmas Markets, all good no problems and great breakfast!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mrs DA

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Business Trip
It was a satisfactory night stay with nothing outstanding
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

nathan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor stay
Room is dated with peeling paint cold room not heating
Stayed 1 night in Nov 2024

6/10 Okay

Darren

Stayed 2 nights in Oct 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine for one night
Stayed 1 night in Oct 2024

6/10 Okay

Sheena

Liked: Cleanliness, staff & service, room comfort
Overall, a comfortable stay.
Overall the stay was good, very comfortable bed, very little noise inside the hotel, could hear some road noise though, breakfast okay. Only downside this visit was an unpleasant drain smell from bathroom (not noticeable with door closed).
Stayed 1 night in Oct 2024

2/10 Terrible

John

Disliked: Room comfort
Overpriced rubbish
noisy rooms,A14 can be heard everywhere, weird noisy extraction fan on all the time even with the bathroom light OFF, rubbish buffet breakfast, (£100 a night!), cold water tap not working and could not be fixed at the weekend . . .
Stayed 2 nights in Oct 2024

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable hotel, on the outskirts of Bury St Edmunds. We knew about the building works in the grounds up front, not an issue. The room was hot as the radiator would not turn right off. The shower was very poor, hot enough but lacked flow! On the up side the bed was comfy and the hotel rooms quiet.
Stayed 1 night in Oct 2024

6/10 Okay

James

Disliked: Staff & service, amenities
It's in the middle of a building site.
Stayed 2 nights in Oct 2024

8/10 Good

Dave

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Although the hotel was undergoing building work to increase capacity there was no intrusion from mess or noise. The only downside was the noise from the A14 trunk road which runs close by, as due to unseasonal hot weather required the window needing wide opening for ventilation. Breakfast was ample with variety of choice. Requires a tidy up of the car parking area as it would appear that the builders are using it as well and leaving a lot of rubbish behind.
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overpriced. Nice staff. Poor rooms & public areas.
Overpriced. Nice staff. Warm and quiet hotel. Very tired and characterless building. Public areas poor. Bathroom was good but bedroom very basic and uninviting. Convenient location for main road access.
Stayed 1 night in Oct 2024

6/10 Okay

christopher

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The service of food was poor, not very organised and the restaurant staff hardly spoke a word.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew, Coalville

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
An average motel, with a young team in the afternoon evening, and two lovely ladies on the breakfast crew. Evening meal was good, breakfast OK, but self service. The room was a little too dark to work comfortably, but plenty of sockets and a big screen TV - and good shower with quality towels. The corridor between reception and stairs to rooms was in the process of renovation (?), which looked a little scruffy (and therefore out of character). The table at which I had my evening meal wasn't very clean. Good car-parking facility and a smart looking property - but a little too expensive for a three-star (in my opinion). Very convenient location, a short distance from the A14 junction, though if you like to sleep with a window open some people might find the road noise irritating (I slept very well, comfortable bed!)
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was OK
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Jun 2024

6/10 Okay

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
A overnight stay to visit Bury St Edmunds
We staid a night to visit Bury St Edmunds. It is convenient but about a 20 minute walk. The staff were friendly. However, we only had 3 pillows and asked for a fourth as they were fairly thin. We were told they would send one, but it never arrived. The breakfast was very basic, although cooked. There weren’t any side plates for toast and the table sticky. Some of this may have been as the hotel appeared to have low occupancy.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Very clean room, lovely comfortable bed, helpful staff. Hotel was quiet, some low-level background noise from nearby roads but got a good sleep. Corridors and public areas a bit worn but there is refurbishment ongoing. Good breakfast. Plenty of parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Alanna Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, clean and comfortable.
Stayed 3 nights in Aug 2024

6/10 Okay

John

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Not great
Had change rooms on arrival as severe riad noise. The second room had awful smells from the drain which i reported but no action
Stayed 3 nights in Aug 2024

10/10 Excellent

Austin

Stayed 1 night in Aug 2024

10/10 Excellent

Joseph P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, recommended!
This is a very pleasant hotel, nice rooms, good beds, and excellent service - Luke at the reception was especially kind and helpful. Recommended!
Stayed 2 nights in Jul 2024