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Dragonfly Hotel Bury St Edmunds

3.0 star property

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Photo gallery for Dragonfly Hotel Bury St Edmunds

Lounge
Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets
Bar (on property)
Exterior
Lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Symonds Road, Bury St Edmunds, England, IP32 7DZ
  • St Edmundsbury Cathedral
    ‪18 min walk‬
  • Greene King Brewery
    ‪18 min walk‬
  • The Apex
    ‪4 min drive‬
  • Cambridge (CBG)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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  • Parking included
  • Free WiFi
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3.8 out of 5, Good, (575)
The price is $90
per night
$108 total
includes taxes & fees
Apr 7 - Apr 8
Best Western Priory Hotel

About this property

Dragonfly Hotel Bury St Edmunds

Bury St Edmunds hotel close to St Edmundsbury Cathedral
A restaurant, a bar/lounge, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a garden.
Dragonfly Hotel Bury St Edmunds offers 76 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a garden, a picnic area, and express check-out. Onsite self parking is complimentary.

Dragonfly Hotel Bury St Edmunds is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Bury St Edmunds Quality Hotel
Quality Bury St Edmunds
Quality Hotel Bury St Edmunds
Dragonfly Hotel Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel
Dragonfly Hotel Bury St Edmunds Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds

Dragonfly Hotel Bury St Edmunds Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 262 out of 963 reviews
Rating 8 - Good. 383 out of 963 reviews
Rating 6 - Okay. 184 out of 963 reviews
Rating 4 - Poor. 91 out of 963 reviews
Rating 2 - Terrible. 43 out of 963 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

ketan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reasonable and easily accessible.
Stayed 1 night in Dec 2024

8/10 Good

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Judith Plummer

Traveled with family
Liked: Cleanliness, staff & service
Roughly what you would expect. Room, service all OK. Various pizzas on the menu for dinner, but not available. Expensive ev charging. Rooms ridiculously hot for December. Breakfast not worth the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Second time we’ve stayed here. Very convenient hotel, tidy clean rooms and bathroom so no complaints.
Stayed 1 night in Dec 2024

8/10 Good

Nigel

Stayed 3 nights in Dec 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Okay but lacks class.
It’s a nice, clean hotel and good value. However the breakfast seemed expensive if you purchase on the day. The staff were friendly but lacked a bit of professionalism. Maybe just inexperienced. The eating area is a bit clinical and unappealing. The entrance is around the back, next to the car park and therefore hard to find. It could be a great hotel if the restaurant was more luxurious and the entrance signposted.
Stayed 1 night in Nov 2024

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed. No vegan options for breakfast.
Someone had stood outside my room smoking, ugh, and smelt in my room but i opened the window for a bit. Good night’s sleep, nice and warm.
Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing stay
Stayed 1 night in Nov 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bury's Great
Just a two night stay to visit Bury's Xmas Markets, all good no problems and great breakfast!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mrs DA

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Business Trip
It was a satisfactory night stay with nothing outstanding
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

nathan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor stay
Room is dated with peeling paint cold room not heating
Stayed 1 night in Nov 2024

6/10 Okay

Darren

Stayed 2 nights in Oct 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine for one night
Stayed 1 night in Oct 2024

6/10 Okay

Sheena

Liked: Cleanliness, staff & service, room comfort
Overall, a comfortable stay.
Overall the stay was good, very comfortable bed, very little noise inside the hotel, could hear some road noise though, breakfast okay. Only downside this visit was an unpleasant drain smell from bathroom (not noticeable with door closed).
Stayed 1 night in Oct 2024

2/10 Terrible

John

Disliked: Room comfort
Overpriced rubbish
noisy rooms,A14 can be heard everywhere, weird noisy extraction fan on all the time even with the bathroom light OFF, rubbish buffet breakfast, (£100 a night!), cold water tap not working and could not be fixed at the weekend . . .
Stayed 2 nights in Oct 2024

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable hotel, on the outskirts of Bury St Edmunds. We knew about the building works in the grounds up front, not an issue. The room was hot as the radiator would not turn right off. The shower was very poor, hot enough but lacked flow! On the up side the bed was comfy and the hotel rooms quiet.
Stayed 1 night in Oct 2024

6/10 Okay

James

Disliked: Staff & service, amenities
It's in the middle of a building site.
Stayed 2 nights in Oct 2024

8/10 Good

Dave

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Although the hotel was undergoing building work to increase capacity there was no intrusion from mess or noise. The only downside was the noise from the A14 trunk road which runs close by, as due to unseasonal hot weather required the window needing wide opening for ventilation. Breakfast was ample with variety of choice. Requires a tidy up of the car parking area as it would appear that the builders are using it as well and leaving a lot of rubbish behind.
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overpriced. Nice staff. Poor rooms & public areas.
Overpriced. Nice staff. Warm and quiet hotel. Very tired and characterless building. Public areas poor. Bathroom was good but bedroom very basic and uninviting. Convenient location for main road access.
Stayed 1 night in Oct 2024

6/10 Okay

christopher

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The service of food was poor, not very organised and the restaurant staff hardly spoke a word.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew, Coalville

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
An average motel, with a young team in the afternoon evening, and two lovely ladies on the breakfast crew. Evening meal was good, breakfast OK, but self service. The room was a little too dark to work comfortably, but plenty of sockets and a big screen TV - and good shower with quality towels. The corridor between reception and stairs to rooms was in the process of renovation (?), which looked a little scruffy (and therefore out of character). The table at which I had my evening meal wasn't very clean. Good car-parking facility and a smart looking property - but a little too expensive for a three-star (in my opinion). Very convenient location, a short distance from the A14 junction, though if you like to sleep with a window open some people might find the road noise irritating (I slept very well, comfortable bed!)
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was OK
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Jun 2024