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The Westgate

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westgate

Garden
Garden
Interior
Twin Room, Ensuite | Room amenity
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Guildhall Street, Bury St Edmunds, England, IP33 1QD
  • St Mary's Church
    ‪5 min walk‬
  • St Edmundsbury Cathedral
    ‪5 min walk‬
  • Bury St Edmunds Art Gallery
    ‪5 min walk‬
  • London (STN-Stansted)
    ‪65 min drive‬

Room options

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Dragonfly Hotel Bury St Edmunds

Parking included
Free WiFi
Restaurant
Breakfast available
3.8 out of 5, Good, (955)
The price is $83
per night
$99 total
includes taxes & fees
Jan 25 - Jan 26
Dragonfly Hotel Bury St Edmunds

About this property

The Westgate

4-star Bury St Edmunds inn with restaurant
A restaurant, a bar/lounge, and free self parking are available at this smoke-free inn. WiFi in public areas is free. Housekeeping is not available.
The Westgate offers 5 accommodations.
The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Complimentary self parking is available on site.

The Westgate is a smoke-free property.

The Westgate has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Guest services

  • No housekeeping service

Accessibility

  • No elevator

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Black Boy Bury St Edmunds
Black Boy Inn Bury St Edmunds
Black Boy Inn Bury St Edmunds
Black Boy Bury St Edmunds
Inn The Black Boy Bury St Edmunds
Bury St Edmunds The Black Boy Inn
The Black Boy Bury St Edmunds
Black Boy Inn
Black Boy
Inn The Black Boy
The Black Boy
The Westgate Inn
The Black Boy Public House
The Westgate Bury St Edmunds
The Westgate Inn Bury St Edmunds

The Westgate Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 103 out of 355 reviews" "
Rating 8 - Good. 148 out of 355 reviews" "
Rating 6 - Okay. 64 out of 355 reviews" "
Rating 4 - Poor. 27 out of 355 reviews" "
Rating 2 - Terrible. 13 out of 355 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Really great staff and fantastic breakfast
Stayed 1 night in Oct 2024

6/10 Okay

dog

Business traveler
Liked: Cleanliness, staff & service
Would be great if you stayed here after a night out. The place was in a central location, staff were great, both Khrish and Chris , it was very clean in the room and bathroom Breakfast was ok. (one choice of time on Sunday 8:30 or 8:30, instant coffee and fry up) The reason for the low mark is:- I stayed there for somewhere to sleep but the single mattress was very poor quality so I had to sleep on the pillow also because it was a pub there were people outside my window talking laughing etc then management clearing up till 1am. Also a large Aircon or heating unit on the roof outside, rumbled on and off thoughout the night
Stayed 1 night in Sep 2024

10/10 Excellent

gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All okay
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in room 1: it is very compact but the bed was very comfortable and the room was just the right temperature. There was noise from a boiler I think but after a short while, I didn't notice it. The Full English breakfast was delicious. A great value place to stay!
Stayed 1 night in Sep 2024

10/10 Excellent

JOHN, NORTHAMPTON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who worked there 24 hours a day brilliant Great place
Stayed 1 night in Sep 2024

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny room, blood stain on shower temp dial, rusty towel wrack, stains in toilet bowl, room too hot, noisy outside room near beer garden.
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 2 nights stay here room was big enough and clean. A little warm but there was a fan in the room. The pair running it had only been in there 6weeks so happy with the feedback. Pub very spit and sawdust but l like that not many left but was clean, well stocked bar and seating area was nice as warm evenings. Breakfast was fab both mornings. Will stay there again definitely ✨✨✨✨✨
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and will continue to do so on my visits to friends and family in Bury St Edmunds. A special mention for Chris who has taken over the running of Westgate. He certainly enhanced the comfort and enjoyment of my weekend there; with his welcoming and most professional attitude to all his guests.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities
This property should be struck from any list that advertises stays. The room was no bigger than a broom cupboard and when we went to shower we discovered that there was no hot water. We obviously complained only to be told that they were having a new boiler installed and dint know when there would be any hot water. This had obviously been preplaned so any guests that were booked in should have been warned about this. We cancelled our booking and found other accommodation. This was without doubt the worst accommodation that we have ever come accross. AVOID
Stayed 1 night in Sep 2024

10/10 Excellent

FERGUS

Liked: Cleanliness, staff & service, property conditions & facilities
Westgate review
Nice room, easy accrss to town centre
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service
We enjoyed our overnight stay at The Westgate and would happily stay again. Centrally located and lots to see in the local area.
Stayed 1 night in Sep 2024

8/10 Good

gary

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Monika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend it, worth the price
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Just reopening with newly refreshed public areas.
Pub with rooms is under new ownership who are refurbishing so bar etc were all closed when I was there. Room is basic , clean but very tired and needs a refresh relative to this century. Apparently will not do food when open and breakfast unusually is at 8.30 am. I wish good luck to new managers and hope they quickly start work on everything else.
Stayed 3 nights in Aug 2024

8/10 Good

gary

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Boitor

Liked: Cleanliness, staff & service, property conditions & facilities
The personal are kind.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pub with character, clean, helpful staff, bathroom facilities could do with being updated, new management was taking over, a few teething problems but expected, all ready booked a room for next year and I've recommended it to others.
Stayed 2 nights in Aug 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Really good value for money, Chris was great and really helpful, the pub was nice and cosy and the room was perfect for what we wanted, which was somewhere to sleep and shower as we had plans for the weekend, would definitely stay there again
Stayed 2 nights in Aug 2024

6/10 Okay

Stanley

Liked: Staff & service
The staff were helpful, but it was not until I had parked someway away in a long stay car park did I find out there was parking accessed from the road behind. By then it was too late to move the car. I was asked what breakfast I wanted and spot on time it was at my table and very good it was. The noise from the pub could be heard in the room until mid-night when they closed up. On the day I was there they were not doing meals in the evening.
Stayed 1 night in Jul 2024

8/10 Good

gary

Business traveler
Stayed 1 night in Jul 2024

6/10 Okay

Lee

Stayed 1 night in Jun 2024