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Hotel Aqua Palace

4.0 star property

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Photo gallery for Hotel Aqua Palace

Land view from property
Deluxe Twin Family Room, Ocean View | Blackout drapes, free WiFi, bed sheets
Land view from property
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
225, Gwanganhaebyeon-ro, Suyeong-gu, Busan, Busan
  • Gwangalli Beach
    ‪1 min walk‬
  • Shinsegae Centum City
    ‪3 min drive‬
  • Busan Exhibition and Convention Center
    ‪4 min drive‬
  • Busan (PUS-Gimhae)
    ‪39 min drive‬

Room options

View all photos for Family Twin Room (No view)

Family Twin Room (No view) | Blackout drapes, free WiFi, bed sheets

Family Twin Room (No view)

  • 237 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | View from room

Deluxe Double Room, Ocean View

  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Family Room, Ocean View

Deluxe Twin Family Room, Ocean View | Blackout drapes, free WiFi, bed sheets

Deluxe Twin Family Room, Ocean View

  • 237 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room (Ondol)

Family Room (Ondol) | Blackout drapes, free WiFi, bed sheets

Family Room (Ondol)

  • 710 sq ft
  • Sleeps 4
  • 1 Twin Futon

View all photos for Double Room (No view)

Double Room (No view) | Blackout drapes, free WiFi, bed sheets

Double Room (No view)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Homers Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very Good, (1001)
The price is $66
per night
$72 total
includes taxes & fees
Feb 25 - Feb 26
Homers Hotel

About this property

Hotel Aqua Palace

4-star hotel in Suyeong-gu
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and spa services.
Hotel Aqua Palace offers 112 accommodations with complimentary bottled water and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Public bath/onsen services include an indoor public bath (no minerals).
In addition to a full-service spa, Hotel Aqua Palace features a 24-hour health club and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This Busan hotel also offers spa services, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking and valet parking are available on site.

Hotel Aqua Palace is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Japanese Restaurant - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: KRW 25,000 for adults and KRW 20,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Japanese Restaurant

Things to do

  • 24-hour health club
  • Full-service spa
  • Golf driving range
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • On the bay
  • Pool loungers

Full-service spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 21 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 33000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately KRW 25000 for adults and KRW 20000 for children
  • Rollaway bed fee: KRW 33000.0 per night
  • Pool fee: KRW 40000 per day
  • Spa fee: KRW 12000 per day
  • Facilities fee: KRW 20000 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from March 01 to December 31
Pool access available from 9:00 AM to 9:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Aqua Palace Busan
Hotel Aqua Palace
Hotel Aqua Palace Busan
Aquapalace
Hotel Aqua Palace Hotel
Hotel Aqua Palace Busan
Hotel Aqua Palace Hotel Busan

Hotel Aqua Palace Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 226 out of 765 reviews
Rating 8 - Good. 251 out of 765 reviews
Rating 6 - Okay. 149 out of 765 reviews
Rating 4 - Poor. 74 out of 765 reviews
Rating 2 - Terrible. 65 out of 765 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

hyekyung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view was wonderful and room condition was good. But the bath room had a strong smell of drain.
Stayed 2 nights in Oct 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with a good view of Gwangalli Bridge. Across the street from the beach. Comfortable bed and blankets. A bit of a walk to subway. Did not try pool facilities as it was extra and you need a rashguard.
Stayed 2 nights in Oct 2024

6/10 Okay

Duk

Traveled with family
Liked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Anton

Traveled with family
Liked: Room comfort
All good except the bathroom smell (really bad)
Location was amazing and the room was clean. I only have one complaint, which is the chronic sewage smell in the bathroom. I’m not sure whether is was just our bathroom but the smell was absolutely horrible.
Stayed 1 night in Oct 2024

2/10 Terrible

Nina, Pacifica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for the drone show on saturday. The view of the beach is amazing. That is where the good ends. The beds was a box spring!! When we asked to change rooms to a real bed since we both have back issues they said all the beds were the same. We were looking in the open rooms and saw they were not the same. Then they said come back at noon (and waste our entire morning). So we came back at noon and they were still trying to give us a room with a box spring. Finally we took pictures of the two types of beds and they said upgrades will cost us. We get nervous bc they fought us so hard on changing but it was only $14 usd for 2 nights!!!! Ugh. Why fight with us and not offer the upgrade first? The pools are not included and each pool is a separate charge per person/ per day ($22 more… way more expensive than a room upgrade). There is no onsite laundry. They did hook us up with one free day at the pool after we bought a one use pass for our trouble but the pool was full of slimy algae. So frustrating!
Stayed 3 nights in Oct 2024

6/10 Okay

Shree

Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stains, uncomfortable bed, bad smells
The bed was painful to lay on. The room was dirty, the walls were dirty, the cushions had stains everywhere. It is very loud, you can hear each person in the hall and room on either side. The hallway smelled like rotten trash. The windows with the ocean view were covered in a dirty film from not being cleaned on the outside that made viewing difficult. We checked out and did not complete our stay. This room was not as represented in pictures or as described. It was false advertising. This was the most disappointing stay and I am not trusting of hotels.com representation.
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was right on the beach and convenient to everything. We enjoyed our stay. The staff was very accommodating. Thank you for a wonderful stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Reetesha

Stayed 1 night in Jun 2024

8/10 Good

Rose

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property outside looked old but the rooms are clean and somewhat modern looking. I would prefer for them to hv a shower curtain as I don’t like the bathroom to be wet after each showers. After walking around Busan, I personally like the vibe in Haeunda better. Very chill and colourful.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view of ocean and bridge. Close to lots of great restaurants and cafes. At the step of beach. Can’t speak highly enough about this hotel.
Stayed 1 night in Mar 2024

8/10 Good

Jurgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Great beach views
Great views. Great location Hotel as described. Overall very happy with what I got.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ida Pratignjo

Stayed 3 nights in Mar 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Enjoyed it very much

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, language difficulties.
This hotel was super nice and I would definitely come back here. Points to mention: - Sauna/Jjimjilbang: You get 30% off the prices while staying here, but you do have to pay to enter. So, just a heads up if you expected it to be included. - Hotel staff: The day we checked in was fine and there was a good English speaker, but the rest of the stay was iffy. Most of them had very limited english skills as well as the staff that manned to spa side of the desk. So, expect to be treated bluntly 😅. Have Google translate ready and I wish you the best. Overall, super nice hotel and I would definitely stay here again with the convenience and big spa right there even though we needed to pay each use. Worth it in the end with affordable room rates.
Stayed 3 nights in Nov 2023

8/10 Good

Altantsetseg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel's service so nice!
Stayed 2 nights in May 2023

2/10 Terrible

Catherine

Stayed 2 nights in Apr 2023

6/10 Okay

Lilly

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We looooved the location and the view. However, the bed was rock hard! We stayed here for 3 nights and my body was not having a good time. It felt like a box spring instead of a mattress. Also, indoor and outdoor pool is listed but when i inquired about it... I was told indoor pool is only open weekdays after 4pm and the outdoor pool is 32$ per admission per person :/ no thanks. Our overall experience was ok but would not return.
Stayed 3 nights in Sep 2022

2/10 Terrible

chelsey

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Absolutely the hardest bed I’ve slept on in my life. Location is perfect but even after switching into another room the bed was still causing us back pain. We even got rug burn from the bed. The manager gave us a refund and we change our stay from four days to two
Stayed 3 nights in May 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo weekend trip visiting friends
Front desk was very informative and friendly. Explained all the hotel amenities and any requests.
Stayed 1 night in Jul 2021

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great view, great location, old hotel
This hotel has one of the best and most beautiful views of the beach and the Busan bridge. The bad thing is that the hotel is very old and most of it is under construction. The room was clean but everything in it is old and outdated. The staff was great
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Location is unbeatable. The state of the hotel left a bit to be desired. It’s clearly been there for a while. Korean beds are naturally very hard, which kinda sucks. The staff were wonderful.
Stayed 3 nights in Nov 2020

6/10 Okay

Jin, St. Louis

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool and the gym isn’t free. But the room had a great view. It gets really hot during the day and we couldn’t change the setting in the room. The hotel is pretty outdated overall and need some TLC.
Stayed 2 nights in Oct 2020