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Good central location. No

Big and clean room with fridge. Air conditioning works well. Parking is great. The best is the staff: very kind and friendly so you can feel at home and enjoy the beautiful city of Torino.

Impeccable service and stunning hotel. Staff was beyond helpful, calling a taxi for us, helping make dinner reservations. Convenient location. Beautiful breakfast. Complementary glass of Rose in the evening.

Top hotel in an excellent location for walking, shopping, dining, meeting for tours. Staff wonderful. Comfortable room with cleaning service twice a day Did not partake in their restaurant but bar area was fun and friendly, and not too crowded. Ivan is quite an artist with making drinks. Breakfast was nice although not many vegan options. I would stay here again anytime.

Overall the staying was ok. The big issue I found was on the Food and Beverage department. Went to the lobby/bar and waited for 10-15 minutes and nobody showed up. I found out later by asking that the bar was on the terrace. Went to the bar at the 7th level. Waited for another 15’ and nobody showed up either. I ended up leaving again to get a drink somewhere else outside. I came back at 22:10 to the restaurant to grab something to eat, the waiter almost refused to let me sit, I then remarked the restaurant (kitchen) was open till 22:30. I was being served with a terrible attitude from the waiter. I used the spa, one steam room is not working, wasn’t greeted at the entrance either and I had to figure out things for myself. For a 5 star hotel there is no excuses to provide for such a terrible service. I expect much more, and this are just the basics things to expect.