6/10 Okay
Brett
Traveled with partner
May 30, 2025
Liked: Cleanliness
The place is perfectly located for a visit to the Giant’s Causeway. The room was spotless and basic, but adequate for a 1 night stay. The view from the front of the property is spectacular. However our room looked on to an unsightly courtyard. Ok, I get it - not all rooms can have a view. My problem was with the attitude of the younger person (I assume, the owner’s daughter - nobody introduced themselves to us by name). When I politely asked whether there was a possibility of moving to a room with a view she became very defensive and said aggressively, ‘the website clearly said that room does not have a view.’ I had not complained about the view, merely asked about the possibility of moving. She then said ‘we are fully booked’. Yet there was a sign in the window saying ‘vacancies, please call in.’ The next morning when I asked how to operate the shower, she again was really rude, saying brusquely: ‘the instructions are in the information sheet’. I had not seen the brief line about the shower, not expecting to need to read about how to use it! We definitely did not experience the warm welcome and hospitality other reviewers have reported. I would not stay there again. This experience stands out as my one sour note in a week of warmth and friendliness in Ireland.
Brett
Stayed 1 night in May 2025