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The New Quill Hotel

3.0 star property

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Exterior
Exterior
Restaurant
Meeting facility
Family Room, Non Smoking, Pool View | Individually decorated, individually furnished, desk, laptop workspace

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
413, Busia, kenya, 50400
  • Place, Tororo Rock
  • Airport, Mumias (MUM)
    ‪62 min drive‬

Room options

View all photos for Family Room, Non Smoking, Pool View

Family Room, Non Smoking, Pool View | Individually decorated, individually furnished, desk, laptop workspace

Family Room, Non Smoking, Pool View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

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Exterior
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About this property

The New Quill Hotel

3-star Busia hotel with 3 restaurants
This hotel features 3 restaurants, an outdoor pool, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and a children's pool.
The New Quill Hotel offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature slippers and blackout drapes/curtains. These individually decorated and furnished accommodations have separate sitting areas and include desks. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
The New Quill Hotel features an outdoor pool and a children's pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This 3-star property offers access to meeting rooms and coworking spaces. This business-friendly hotel also offers tour/ticket assistance, a garden, and laundry facilities. Onsite covered self parking is complimentary.

The New Quill Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
The New Quill Hotel has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: KES 1,000 for adults and KES 500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: 12:30 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 1000.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately KES 1000 for adults and KES 500 for children
  • Rollaway bed fee: KES 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 5:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The New Quill Hitel
The New Quill Hotel Hotel
The New Quill Hotel Busia
The New Quill Hotel Hotel Busia

The New Quill Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

8.0/10

Cleanliness

6.0/10

Staff & service

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Loris

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Der Check In gestaltete sich etwas schwierig. Wir waren drei Männer und hatten entsprechend zwei Zimmer, eins davon mit Doppelbett. Ein Tag später wurde uns gesagt, dass zwei Männer nicht in einem Bett schlafen können. Dies sei nach kenianischem Recht unzulässig. Somit mussten wir das Zimmer wechseln. Die Transparenz ließ somit zu Wünschen übrig. Insgesamt war die Ausstattung der Zimmer aber gut. Das Frühstück variierte von Tag zu Tag, war aber ok.
Stayed 5 nights in Nov 2025