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Holiday Inn Express & Suites Butler by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Butler by IHG

Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Lobby
Interior entrance
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
203 N Duffy Rd, Butler, PA, 16001
  • Jade's Dog Park
    ‪4 min drive‬
  • Pullman Park
    ‪5 min drive‬
  • Maridon Museum
    ‪7 min drive‬
  • Butler, PA (BTP-Butler County)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed

Hydromassage showerhead, free toiletries, hair dryer, towels

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Hydromassage showerhead, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hydromassage showerhead, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Hydromassage showerhead, free toiletries, hair dryer, towels

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comm, Tran Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Comm, Tran Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

Hydromassage showerhead, free toiletries, hair dryer, towels

Suite, Multiple Beds

  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hydromassage showerhead, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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$127 total
includes taxes & fees
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About this property

Holiday Inn Express & Suites Butler by IHG

Butler hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Butler by IHG offers 80 accommodations with MP3 docking stations and complimentary newspapers. Accommodations are furnished with twin sofa beds. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Butler hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Butler by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Butler
Holiday Inn Express Hotel Butler
Holiday Inn Express Butler Hotel
Holiday Inn Express Suites Butler
Express & Suites Butler By Ihg
Holiday Inn Express Suites Butler
Holiday Inn Express Suites Butler an IHG Hotel
Holiday Inn Express & Suites Butler by IHG Hotel
Holiday Inn Express & Suites Butler by IHG Butler
Holiday Inn Express & Suites Butler by IHG Hotel Butler

Holiday Inn Express & Suites Butler by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 236 out of 455 reviews
Rating 8 - Good. 110 out of 455 reviews
Rating 6 - Okay. 51 out of 455 reviews
Rating 4 - Poor. 32 out of 455 reviews
Rating 2 - Terrible. 26 out of 455 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good. Cinnamon rolls were excellent. 2 queens beds with more floor space room was huge!!
Stayed 1 night in Nov 2024

10/10 Excellent

Right

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Natasha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Joseph

Business traveler
Disliked: Cleanliness, staff & service
Bedbugs
Stayed 2 nights in Oct 2024

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked for a suite for 7 guests (5 adults and 2 kids) but were given 2 queen bedroom instead. The hotel staff said Expedia gave us wrong advertisement. The hotel is supposed to be non-smoking but the room we were put in smells like someone smoked there for a week. There were also tiny roaches in the bathroom. They cannot move us to a different room because they were full, they said and all they can do for the smell in the room is give us a bottle of air freshener. It was already late at night but we decided to leave and booked another hotel in another city.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & spacious will be back again
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and had a wonderful staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Thomas, Robesonia

Traveled with family
Liked: Staff & service, amenities
Staff was extremely helpful and pleasant. We were able to check in early which was very important as we needed to change for a wedding. Our room would not lock when we were leaving for the wedding but a staff member who was just down the hall cleaning a room came to our aide and was able to get the door to lock. The rooms are spacious, but this is an aging hotel. The hallways and rooms have an odd odor. We had rented to two rooms, my daughter's room had a tub which had what looked like mold in the tub so she and her husband did not use it. They used the shower in our room. In our room, one of the lamps were broken. Like many of the hotels at this price point it could use a makeover, but it suited our purposes, was relatively clean. The breakfast was good for a hotel breakfast, had both hot and cold items and the staff member working the area was prompt to refill items. Did not see a waffle station, which some Holiday Inn's do have. Nice little outside area with some tables and chairs, where you could sit for breakfast when it is nice and we would have sat outside but people smoking in that area, so it made unusable for those who don't smoke. Had what seemed like a nice pool but did not use it and did not see anyone in it. The problem I would have with the pool (and is an issue at many hotels), is that it is behind clear glass that is viewable to everyone in the lobby and coming and going from rooms and the one elevator. I am not comfortable being on display.
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet, a nice location away from traffic noise.
Stayed 1 night in Sep 2024

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay. Staff was super friendly, room was clean and very nice, breakfast was good. Will stay again when in the area!
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Fire alarm kept going off all night. When asked why, they said it was from a shower
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Eric

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms aren't very soundproof. Could hear people talking, coming and going at all hours. Fairly clean but bathroom fan covered with dirt, dust. Furniture and trim showing age.
Stayed 3 nights in Aug 2024

2/10 Terrible

Robert

Mold around bathtub , brown stains in toilets, cold water in pool, no towels in pool, not worth the money, had 5 people no covers or sheets for sofa bed,kept running out of food for breakfast and eggs were cold. Won't be staying here again.
Stayed 1 night in Aug 2024

10/10 Excellent

pascal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jasmine

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
My initial room door did not close or lock properly, leaving my belongings vulnerable to anyone at the hotel. It then took over an hour for the staff to move me to another room. The second room I was finally placed in after was filthy, with dirty sheets, stains on the furniture and bed, and even a Band-Aid on the floor. And I have pictures for all of it. Furthermore, an exterior door leading to the main stairwell, giving access to every floor and room of the hotel, was accessible without a key card, compromising guest safety. Lastly, I was charged for the hotel twice and it’s been almost a week since my stay and I’m still waiting on a refund to be issued. Due to these issues, I felt unsafe and uncomfortable. I would like a full or partial refund for my stay to compensate for the inconvenience and unpleasant experience.
Stayed 2 nights in Jul 2024

4/10 Poor

Cheryl

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in was delayed until after 7PM due to room not being cleaned. Rarely was someone at the desk to assist customers. After reporting the TV did not work multiple times, it took them 3 days after to fix the TV. Room temperature was 78 To 80 degrees because thermostat was stuck on heat Very poor service. If you wanted clean towels you had to go to the front desk yourself but as I said before there usually wasn’t anyone there.
Stayed 3 nights in Jul 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was not attentive even after requesting service.We stayed 4 days. Breakfast was great!
Stayed 4 nights in Jul 2024

2/10 Terrible

Jason

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This place was awful. I should’ve read through the reviews, but seeing an 8 on their listing, I made the fatal assumption it was good. From check in it was rough. Huge language barrier. Couldn’t understand anything so I stopped asking questions. The ceiling was riddled with awful stains from water damage that apparently a 5yr old tried to repair. THERE WAS NO HOUSEKEEPING OR TRASH REMOVAL AT ALL!!!!! Nothing, despite housekeeping being mentioned in their listing. I saw one housekeeper which looked to be an 80 year old man. Trash everywhere and NOTHING was clean. I question if towels/sheets etc were even cleaned after the last guests. There was trash certainly still in the room upon checkin. The pool is supposed to be heated, but was so frigid cold, you couldn’t get past your ankles before turning into an ice cube. What’s the point of the indoor pool?! It was one of the main reasons we booked there, and it was totally unusable…there was so much chemicals in the pool, you couldn’t breathe in the room. Please do yourself a favor, and NEVER stay at this shabby establishment. So, so gross.
Stayed 12 nights in Jun 2024

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024