See all properties

Quality Inn & Suites New Castle

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites New Castle

In-room safe, desk, laptop workspace, blackout drapes
Lobby
Fitness facility
In-room safe, desk, laptop workspace, blackout drapes
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
$97
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
1740 New Butler Rd, New Castle, PA, 16101
  • Place, Cascade Park
    ‪3 min drive‬
  • Place, Scottish Rite Cathedral
    ‪5 min drive‬
  • Place, Hill View Manor
    ‪5 min drive‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Super 8 by Wyndham New Castle
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.3 out of 5, 382 reviews
Super 8 by Wyndham New Castle

About this property

Quality Inn & Suites New Castle

New Castle hotel with free weekday breakfast
A fitness center, a sauna, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Quality Inn & Suites New Castle features a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites New Castle has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Reviews

Quality Inn & Suites New Castle Reviews

8.4

Very Good

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 402 out of 804 reviews
Rating 8 - Good. 245 out of 804 reviews
Rating 6 - Okay. 92 out of 804 reviews
Rating 4 - Poor. 28 out of 804 reviews
Rating 2 - Terrible. 37 out of 804 reviews

Reviews

10/10 Excellent

James

Stayed 1 night in Jul 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, friendly staff, bathroom a bit dated. Overall good stay
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Kinston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I thought this was a first class hotel. Easy check in, staff helpful, and good breakfast. Would definitely stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

DUSTIN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well staffed. Will stay here again.
Stayed 3 nights in Jul 2025

2/10 Terrible

Emma

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend

This was a highly disappointing stay. I read reviews before booking and this is the first time I felt the reviews misled me. The hotel is very old and dated. When we walked into the lobby to check-in we were immediately hit with an old bowling alley smell - presumably cigarette smoke and pet odor. Fixtures in our room were rusty, the shower was poorly patched in various places, neighbors in nearby rooms were noisy. Would absolutely not recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were PHENOMENAL!! I was traveling with my dad that has limited mobility and was nervous about him showering. I called and Holly made notes to make sure there would be a shower bench in the shower. I also asked if we could have a room on the first floor closest to the front. When I arrived, not only was there a shower bench, but they had installed handlebars too!! We were also given the first room on the first floor. They truly made our stay as comfortable as possible!! If you’re traveling and need accommodations, book with them! They are friendly and truly do their best to make sure you have a great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an excellent staff to support your needs and guide you through the area!
Stayed 1 night in Jul 2025

6/10 Okay

Tom

Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities
Overall the hotel was alright. The rooms were clean, a bit musty smell, very limited breakfast. My first room one of the card keys kept getting demagnetized after a few uses, and toilet clogged during last so they moved me to a new room for free. New rooms tub drain was too small and water backed up during showering causing standing water a couple inches deep covering about 40% of the tub. Staff was great though and super accommodating. I’d rate it 3.5/5 stars though.
Stayed 4 nights in Jul 2025

10/10 Excellent

christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Rose

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
The aluminum was clean.The people were very nice. My only complaint would be that there was no elevator. We had a very heavy bag and had to drag it up the stairs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception was outstanding. The room showed some age but the bed was super comfortable. Nice staff all the way around and the breakfast was adequate
Stayed 4 nights in Jul 2025

6/10 Okay

Henry

Liked: Cleanliness
Property was clean but old. Bathrooms need work. Tub didn’t drain well and sink faucet was impossible to adjust the temperature.
Stayed 5 nights in Jul 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value. Very clean
Stayed 1 night in Jul 2025

8/10 Good

Ashley

Traveled with family and small children
Liked: Staff & service
the building needs some upgrades but other than that it was fine.
Stayed 1 night in Jul 2025

10/10 Excellent

Malaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Front desk Clerk very welcoming. She gave me a ticket to July 4th weekend 50's car show. Room was very clean quiet hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, property conditions & facilities
I like the hotel. It was very nice. Breakfast was ok too. We stay here everytime we come to Pennsylvania. Its close to our family.
Stayed 3 nights in Jun 2025

8/10 Good

Adriana

Stayed 2 nights in Jun 2025

6/10 Okay

yves

Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As usual WiFi rubbish every thing else very good
Stayed 1 night in Jun 2025

6/10 Okay

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort

Last minute stay

Last minute stop on a long trip. The check in staff was less than friendly but the morning desk and breakfast staff were wonderful. The room needed some minor repairs, but was comfortable and clean. Overall quiet but had some dogs in a close by room that barked often during the morning (quiet at night).
Stayed 1 night in Jun 2025

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, property conditions & facilities
Staff was very friendly and room was clean. Only issue was the key cards kept loosing memory
Stayed 2 nights in Jun 2025

8/10 Good

Deborah

Stayed 4 nights in May 2025