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Quality Inn & Suites New Castle

2.5 star property

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Photo gallery for Quality Inn & Suites New Castle

In-room safe, desk, laptop workspace, blackout drapes
Exterior
Fitness facility
Property amenity
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $97
includes taxes & fees
Jul 5 - Jul 6

Explore the area

View in a map
1740 New Butler Rd, New Castle, PA, 16101
  • Place, Cascade Park
    ‪2 min drive‬
  • Place, Grove City Premium Outlets
    ‪27 min drive‬
  • Place, Slippery Rock University of Pennsylvania
    ‪28 min drive‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(45 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Quality Inn & Suites New Castle

New Castle hotel with free weekday breakfast
A fitness center, a sauna, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Quality Inn & Suites New Castle features a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites New Castle has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 951 reviews
Rating 8 - Good. 286 out of 951 reviews
Rating 6 - Okay. 104 out of 951 reviews
Rating 4 - Poor. 30 out of 951 reviews
Rating 2 - Terrible. 44 out of 951 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are kind and courteous.. Very clean rooms and the bathroom is very accommodating since i have some mobility issues. Always enjoy my stay here.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the rooms are clean and quiet.. I always enjoy my stay here. 🙂
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Philippe

Disliked: Cleanliness, amenities, property conditions & facilities
Old run down Quality Inn
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities
Clean and quiet rooms.. The staff is awesome. They honestly go above and beyond to make you feel like family.. I loved my stay there.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
enjoyed our stay
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and quiet. Very nice staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
The staff was extremely friendly and helpful they were great. The rooms and building is in need of some repairs badly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
The room was clean, and the staff was helpful. They had waffles for a hot breakfast option.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast smelled good, air-conditioning worked, Jacuzzi tub was lovely
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities
The staff are all friendly and courteous.. Clean and quiet rooms. Very cozy 😊
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities
The staff are simply amazing. Friendly, kind and courteous. The rooms are clean and cozy. Parking is great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heaven

Liked: Cleanliness, amenities, property conditions & facilities
Clean and decent continental breakfast
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Antonella

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very clean!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
It was very nice and the staff was friendly.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yummy food
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Charleen

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities
The room was comfortable and cozy.. Very clean..
Stayed 1 night in Feb 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I can't say enough good things about the staff other than they go above and beyond to make you feel welcomed. They're awesome!! The rooms are clean, quiet and cozy.. Bathrooms are spotless. I've always enjoyed my stay at Quality Inn. I wouldn't think about staying anywhere else here in town. Thank you to everyone that works there... 😉
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kenneth Robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean the syaff were all nice. Only complaints was the breakfast was gone by 8am but says it was till 9am.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff were great. The place needs updating but a good stay.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Your staff were nice and polite. Rooms were clean, quiet and comfortable. Only concern that I had was the staff started cleaning up and taking down the breakfast area before the end of the breakfast serve time?
Stayed 1 night in Jan 2026
Verified

8/10 Good

Suzann

Liked: Cleanliness, staff & service
Good
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good
Stayed 1 night in Jan 2026
Verified

8/10 Good

Melody

Liked: Cleanliness, amenities
Everything was good
Stayed 1 night in Jan 2026