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Quality Inn & Suites New Castle

Property class: 2.5

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Photo gallery for Quality Inn & Suites New Castle

A hotel reception area with a wooden reception desk, a clock, and a sign indicating the hotel is 100% smoke-free.
A hotel with a central entrance, a flag, and a sign for 'Quality Inn'.
A hotel room with a large bed, a bedside table with a lamp, a television, and a bathroom visible through an open door.
A hotel kitchen with wooden cabinets, a refrigerator, a coffee station, and a fruit bowl.
A bathroom with a granite sink, a mirror, a toilet, and towel racks.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym
The current price is $86
includes taxes & fees
Oct 11 - Oct 12

Explore the area

View in a map
1740 New Butler Rd, New Castle, PA, 16101
  • Place, Cascade Park
    ‪2 min drive‬
  • Place, Grove City Premium Outlets
    ‪29 min drive‬
  • Place, Youngstown State University
    ‪36 min drive‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a lamp, a chair, a TV, and a wardrobe.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a wooden headboard, a bedside table with a lamp, and a wall-mounted artwork.

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, and a TV.

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a television, and an air conditioning unit.

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

View all photos for 2 Queen Beds, Nonsmoking

Room

2 Queen Beds, Nonsmoking

  • 258 sq ft
  • Sleeps 2
  • 2 Queen Beds

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About this property

Quality Inn & Suites New Castle

New Castle hotel with free weekday breakfast
A fitness center, a sauna, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Quality Inn & Suites New Castle features a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites New Castle has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Handrails in stairways (35 inches high)
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 15.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Castle

Quality Inn New Castle

New Castle Comfort Inn

Comfort Inn New Castle Hotel

Comfort Hotel New Castle

Quality New Castle

Quality Inn

Quality Inn New Castle

Quality & Suites New New

Quality Inn Suites New Castle

Quality Inn & Suites New Castle Hotel

Quality Inn & Suites New Castle New Castle

Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant place to stay and convenient to the goals for our trip.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities
Nice, affordable hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & accommodating staff!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a bit outdated in looks but everything was super clean and comfortable, would recommend to others and stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed twice for a yearly event. It's convenient and a nice place for the price
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old but immaculate and well-maintained with a lovely, friendly staff.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great hope we go come back
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful reception staff; answered any questions I had during check in. Rooms were clean; housecleaning staff came by each day to inquire about cleaning/exchanging towels. Would certainly stay there again.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Dewey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms seem updated and we’re very quiet, even with the hotel being full. Standard breakfast but plenty and quite good.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Lola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, breakfast was good, parking good well lit at night,travelled with dogs and they accept them there with a lot of grass to walk them on and garbage cans outside.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Haylee

Liked: Cleanliness, staff & service
A good place if staying just one night!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Excellent front desk staff!! Felt very welcomed and enjoyed our stay!! Will definitely come here again!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Yun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 1 night in May 2026
Verified review

8/10 Good

grover

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff. Needs updating but sauna tub was great
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful. Our room was clean and comfortable. The complimentary breakfast had a good variety and tasted good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlemen that checked us in was amazing. Breakfast was good. Would go back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

antonio

Liked: Cleanliness, staff & service
Hotel staff was great. They were very helpful and accommodating
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was friendly and breakfast was good. I love that eggs and sausages or sometimes bacon was served in the morning. Also there is a Giant Eagle around the corner in walking distance. I was able to buy drinks for my mini fridge and snacks.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Joan M

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous and attentative!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and generously sized (king size bed) with enough parking. The staff were all very courteous although one of them had shared incorrect information about the breakfast ending time with multiple people. I was there for a festival so a busier time and the room and service received met my needs and the price was better than every other site in the local area.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

tarun teja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and smelling good. Staff is friendly, Breakfast was great for the price. Its a quiet and good budget friendly place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Room was clean.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Suzann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, will use them again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are kind and courteous.. Very clean rooms and the bathroom is very accommodating since i have some mobility issues. Always enjoy my stay here.
Stayed 4 nights in Feb 2026