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Aroma Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aroma Hotel

Front of property - evening/night
View from property
Deluxe Double Room | Desk, laptop workspace, soundproofing, iron/ironing board
Reception
Reception hall

Reviews

7.0 out of 10

Good

Popular amenities

  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
11 Butterworth City Centre, Jalan Raja Uda, Butterworth, Penang, 12300
  • Ninth Emperor God Temple
    3 min drive
  • Butterworth Arena
    4 min drive
  • Sultan Abdul Halim Ferry Terminal
    5 min drive
  • Penang (PEN-Penang Intl.)
    25 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Room

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premier Deluxe Room (King)

Premier Deluxe Room (King) | Desk, laptop workspace, soundproofing, iron/ironing board

Premier Deluxe Room (King)

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Room (Twin)

Premier Deluxe Room (Twin) | Desk, laptop workspace, soundproofing, iron/ironing board

Premier Deluxe Room (Twin)

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe King Room

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Deluxe King Room

Desk, laptop workspace, soundproofing, iron/ironing board

Premium Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Premier Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Aroma Hotel

3-star Butterworth hotel close to Butterworth Arena
Conference space, a 24-hour front desk, and free newspapers are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a hair salon, and a reception hall are onsite.
Aroma Hotel offers 248 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch LED televisions come with satellite channels. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Aroma Hotel features a vending machine, tour/ticket assistance, and complimentary newspapers in the lobby. Event facilities measuring 1100 square feet (102 square meters) include conference space. Wireless Internet access is complimentary. This business-friendly hotel also offers a hair salon and an elevator. Onsite self parking is complimentary.

Aroma Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,100 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 2012
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 70.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 70.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per stay (for stays between 1 January - 31 December)
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: MYR 70.00 (subject to availability)
  • Late check-out fee: MYR 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Aroma Butterworth
Aroma Hotel
Aroma Hotel Butterworth
Hotel Aroma
Aroma Hotel Butterworth, Penang, Malaysia
Aroma Hotel Hotel
Aroma Hotel Butterworth
Aroma Hotel Hotel Butterworth

Aroma Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 22 out of 165 reviews" "
Rating 8 - Good. 60 out of 165 reviews" "
Rating 6 - Okay. 53 out of 165 reviews" "
Rating 4 - Poor. 24 out of 165 reviews" "
Rating 2 - Terrible. 6 out of 165 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

poh khoon

Traveled with family
Liked: Staff & service
Overall is a place to rest then is ok, if going on family trip then will have some issues. Hotel does not provide fridge and aircon is old type.
Stayed 2 nights in Mar 2024

8/10 Good

jennifer

overall good
Stayed 1 night in Feb 2024

2/10 Terrible

Kok Pun

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Yoon Kheong

Liked: Cleanliness, staff & service
clean and close to eateries
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

LIANGYOU

Stayed 3 nights in Jul 2023

4/10 Poor

Lew

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023

4/10 Poor

Tong

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Towels provided were very old & looks very dirty. I don’t feel like using it for drying my body after shower. Highly recommend bringing your own towels. Saw cockroach in our room during the night. Only great locations for dining and drinking.
Stayed 2 nights in Feb 2023

4/10 Poor

Yew Ling

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The room has certain smell. Bedsheet and cover were old, we have to ask to change them. Ants were crawling around the room. Location is good as it’s surrounded by restaurants and cafes
Stayed 1 night in Nov 2022

4/10 Poor

Shuh Ching

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Ask for extra towel need to pay, towel has weird smell, some staff is unfriendly.
Stayed 3 nights in Oct 2022

8/10 Good

Jack

Business traveler
Liked: Cleanliness
Convenient place
Stayed 1 night in Jul 2022

8/10 Good

Chai

Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Bad Smell
There is bad odor coming from the toilet. Other than that, everything is fine for me
Stayed 1 night in Dec 2021

6/10 Okay

Joanne

Business traveler
Stayed 1 night in Oct 2021

8/10 Good

KH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, nice location.
Convenient, many eatery nearby the hotel.
Stayed 1 night in Oct 2021

8/10 Good

Lee Na

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convinced but the property is old.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Eng Hee

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

layce, perak

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good location nearby got a lit of restaurants and convenient store
Stayed 2 nights in Aug 2020

6/10 Okay

Ng

Business traveler
Liked: Cleanliness, staff & service
Moderate. Expensive than my last stay. Why. MCO sh
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Leong Sze

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
notbad
pleasant
Stayed 2 nights in Feb 2020

8/10 Good

See Min

Liked: Staff & service
Nothing much of this hotel but its location is within all F&B establishments and Jalan Raja Uda the most famous street of Butterworth.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Butterworth. 20RM taxi ride to Penang Central. Lots of choice of restaurants available. Everyone very helpful and friendly.
Stayed 3 nights in Jan 2020