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Crowne Plaza Penang Straits City by IHG

4.0 star property

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Photo gallery for Crowne Plaza Penang Straits City by IHG

Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
Bar (on property)
Point of interest
Concierge desk
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • Parking included
  • Breakfast available
  • Laundry
  • 24/7 front desk
$72
includes taxes & fees
Oct 3 - Oct 4

Explore the area

View in a map
4823-4824 2F JALAN PANTAI, TAMAN SELAT BUTTERWORTH, Butterworth, 12000
  • Butterworth Arena
    ‪5 min drive‬
  • KOMTAR
    ‪25 min drive‬
  • Georgetown UNESCO Historic Site
    ‪26 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Sea View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Suite, 1 Bedroom, Accessible, City View (Club Lounge Access)

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, City View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 1 King Bed, Accessible, City View (Club Lounge Access)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Suite, 1 Bedroom, Accessible, City View (Club Lounge Access)

  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 1 King Bed, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Sea View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Suite, 1 Bedroom, Accessible, Sea View (Club Lounge Access)

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible, City View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Accessible, City View (Club Lounge Access)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Accessible, Sea View (Club Lounge Access)

Suite, 2 Bedrooms, Accessible, Sea View (Club Lounge Access) | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Suite, 2 Bedrooms, Accessible, Sea View (Club Lounge Access)

  • 969 sq ft
  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible, Sea View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 1 King Bed, Accessible, Sea View (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Sea View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Accessible, Sea View (Club Lounge Access)

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 2 Twin Beds, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Accessible, Club Lounge Access (Sea View)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Suite, 1 Bedroom, Accessible, Club Lounge Access (Sea View)

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Sea View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 1 King Bed, Accessible, Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Crowne Plaza Penang Straits City by IHG

4-star Butterworth hotel with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. Self parking is free. Other amenities include a rooftop terrace, a conference center, and valet parking.
Crowne Plaza Penang Straits City by IHG offers 343 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 50-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Butterworth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Penang Straits City by IHG features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. Business-related amenities at this 4-star property consist of a business center and 5 meeting rooms.

Event facilities measuring 7029 square feet (653 square meters) include a conference center. This Art Deco hotel also offers a rooftop terrace, concierge services, and dry cleaning/laundry services. Complimentary covered self parking is available on site, along with a car charging station.

Crowne Plaza Penang Straits City by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Crowne Plaza Penang Straits City by IHG has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 55 for children
  • 2 restaurants
  • Couples/private dining

Things to do

  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,029 square feet of space)

Outdoors

  • In a nature reserve
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (25 inches high)
  • High-pile carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 213.85 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 55 for children
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 213.85 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from August 01 to December 31
Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Crowne Plaza Penang Straits City
Crowne Plaza Penang Straits City by IHG Hotel
Crowne Plaza Penang Straits City an IHG Hotel
Crowne Plaza Penang Straits City by IHG Butterworth
Crowne Plaza Penang Straits City by IHG Hotel Butterworth

Crowne Plaza Penang Straits City by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 16 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

HEI MAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and everything is up to standard. Staff are helpful and friendly. Just the location is not very convenient, but you can always call Grab to travel/ food delivery.
Stayed 2 nights in Apr 2025

6/10 Okay

LIANGYOU

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was great except the constant sewage smell coming out of the toilet. They said they will freshern up the room, but when I return, the sewage smell is still there. The whole stay was ruin by that small detail.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rayoman, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
New property, clean with nice staff. Very close to Penang Sentral for train, bus and ferry connections. Great views across the water!
Stayed 1 night in Feb 2025

8/10 Good

MOHD ASWADI

Stayed 1 night in Jan 2025

10/10 Excellent

Annabel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ras

Traveled with family
Liked: Cleanliness
The breakfast was below average with stale croissants. It was promptly replaced when I complained. The Lounge on the 23rd Floor was so inadequate. Got a lot to learn from other 4-5 star hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

Cher shen

Stayed 1 night in May 2025

10/10 Excellent

Tai Pang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Cher shen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s clean and new with excellent service We enjoyed our stay in this hotel. Love to come back to stay here once visit this city.
Stayed 1 night in May 2025

10/10 Excellent

Ashok

Stayed 2 nights in Mar 2025

8/10 Good

MOHD NOOR ALHAFIQ

Stayed 1 night in Mar 2025

8/10 Good

Yau

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel with simple decoration. IHG hotels never disappoint me. Except the location it’s a bit far from the tourists area, other things are perfect!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lutz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

TSUNG-HSING

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

期待後續完整的開發

新飯店⋯但商場尚未完全備妥，飯店設備不錯⋯且靠海，風景不錯，但四週較便僻，須打車才有吃的地方
Stayed 1 night in Dec 2024