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The staff went above and beyond when I had a personal issue booking a train. All staff, restaurant servers and housekeepers were all very pleasant, helpful and just genuine. We loved the vinyl selection in our room and also the coffee machine.

Booked a super double room with a queen bed, when we checked in we were told they only had 1 room left which had 2 twin beds. The room was SO hot when we walked in we had to leave the room for several hours with 2 fans running to even make it tolerable. The manager was so nice & apologetic, he was the only reason we stayed for the night. The water pressure was basically a dribble, would never stay here again.

Superb hotel on all counts. The breakfast buffet was truly memorable, with delicious blood sausages and bangers to go along with eggs and coffee in the morning. The bar area was friendly and convenient, as well as the hotel restaurant. The hotel is within walking distance (3-5 mins.) of the bus station that can take one to the Dublin Airport (Lufthansa canceled my direct flight from Frankfurt to Cork, so I had to fly to Dublin instead, wherein I took a 3:30 hr. bus to Cork). It is also within walking distance of the Grand Parade, a vibrant cultural and historical center where there are multiple restaurants, pubs, stores, and places to visit. If I return to Cork, I will return to this hotel again, for sure.

Thoroughly enjoyed our stay at this hotel! The Front Desk staff were incredibly helpful and friendly! They gave special attention to our needs and were accommodating! The location was super walkable to so many restaurants and attractions. Room Service was yummy and the restaurant and bar were great for grabbing a quick bite. Coffee shop right downstairs ! and The gym was clean and well furnished for a great cardio and weight workout.

So when I booked I didnt realise these are uni halls. Staff were very friendly. Room was very clean but what you get is a room in a shared apartment ie your room is private with private bathroom but you share kitchen and hallway with the others whove booked rooms in same apartment as you. It was well decorated and clean, just not what I was expecting. Not an issue for me but be aware there is no TV. Was very quiet the 1 night I stayed. Decent blinds on windows to block out early morning light. Location was very convenient in city centre, with supermarket nextdoor to buy breakfast etc. Felt a safe area. If youre parking be aware that Grande Parade multi storey car park is £30ish per night even with the discount offered by Lee Point.

Stayed many times. Great hotel.

Very beautiful place to clean safe

No air conditioner