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Pousada e Spa Villa Mercedes by Latitud Hoteles

3.0 star property

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December 2024
January 2025

Photo gallery for Pousada e Spa Villa Mercedes by Latitud Hoteles

Outdoor pool
Terrace/patio
Quarto quadruple Standard, 1 quarto | Minibar, in-room safe, desk, free cribs/infant beds
Terrace/patio
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
Rua 5 Lto João Fernandes Nº60, Búzios, RJ, 28950000
  • Ossos Beach
    8 min walk
  • João Fernandes Beach
    9 min walk
  • Armacao Beach
    11 min walk
  • Armação dos Búzios Airport (BZC)
    31 min drive

Room options

Similar properties

Room

Coronado Beach

Pool
Breakfast included
Spa
Free WiFi
4.6 out of 5, Wonderful, (404)
The price is $100
per night
$110 total
includes taxes & fees
Dec 14 - Dec 15
Coronado Beach

About this property

Pousada e Spa Villa Mercedes by Latitud Hoteles

3-star hotel in Joao Fernandes
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Pousada e Spa Villa Mercedes by Latitud Hoteles offers 24 accommodations with minibars and safes. Cable television is provided. Bathrooms include showers and complimentary toiletries.

This Búzios hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, and manicures and pedicures.
In addition to a full-service spa, Pousada e Spa Villa Mercedes by Latitud Hoteles features an outdoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This Búzios hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pousada e Spa Villa Mercedes by Latitud Hoteles has designated areas for smoking.

Pousada e Spa Villa Mercedes by Latitud Hoteles has a restaurant on site.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Free crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Manicures/pedicures

More

  • 3 floors
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pousada Villa Mercedes
Pousada Villa Mercedes Buzios
Pousada Villa Mercedes Pousada
Pousada Villa Mercedes Pousada Buzios
Pousada Villa Mercedes Buzios, Brazil
Villa Mercedes Buzios
Pousada Spa Villa Mercedes
Pousada Spa Villa Mercedes
E Mercedes By Latitud Hoteles
Pousada e Spa Villa Mercedes by Latitud Hoteles Hotel
Pousada e Spa Villa Mercedes by Latitud Hoteles Búzios
Pousada e Spa Villa Mercedes by Latitud Hoteles Hotel Búzios

Pousada e Spa Villa Mercedes by Latitud Hoteles Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 37 out of 77 reviews" "
Rating 8 - Good. 23 out of 77 reviews" "
Rating 6 - Okay. 10 out of 77 reviews" "
Rating 4 - Poor. 4 out of 77 reviews" "
Rating 2 - Terrible. 3 out of 77 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Good location and view but the hotel is very old and falling apart. Our balcony door was broken, front door handle broken, air con didn’t work, terrible (and I mean TERRIBLE) shower. Do not recommend
Stayed 2 nights in Feb 2018

2/10 Terrible

Adrian , Houston

Disliked: Cleanliness, room comfort
Has potential but my worst hotel experience ever!!
Access to be dropped off is horrible the Uber driver wrecked his car dropping me off because it’s only a one way elevated entrance and you have to reverse all the down!!! Check in process was a disaster they left a new person all alone had no idea what he was doing!!! He kept asking for a 4 digit pin code from Expedia!!!! Anyways he also ended up charging me twice for the room and it was a nightmare to deal with!!! Then got to the room and it was actually pretty nice until we looked and the floors were so dirty it was just nasty to walk around!!! Also we found 2 huge spiders in the room which was very scary and I couldn’t sleep just thinking about it!!! This hotel made my trip to buzios a nightmare!!!
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inaccurate advertising, uninterested hotel staff
We traveled as a couple but booked a triple room, as this room was depicted as spacious with wood beam ceilings and a balcony on Expedia's photos. It cost extra for the triple, but we wanted a beautiful, comfortable room. Upon check-in, the hotel staff led us to a very small standard double room. I looked back at the photo from the confirmation email, and showed the staff member. We waited for 20 minutes while he made calls, and tried to communicate with us via google translate. He then showed us a triple room, yet it had the same low ceilings and no balcony. He said the room we booked wasn't available. So, we went with the double room since it at least had a balcony. The staff member told us he would try to get a refund as the price for a standard double was significantly lower. He told us to wait in the room for his phone call. We waited for an hour in the room with no phone call, and finally decided to head out to enjoy our first day on vacation. When we passed the front desk it was a completely different person and he didn't know of our story. So we spent another hour explaining (again through google translate) and he offered us a 30 minute massage, which we didn't want. We just wanted a comfortable room for our stay. He said there was nothing they could do for us and to contact Expedia. The room was small, the bathroom was very beat up, the bed was not comfortable, and the air conditioning barely cooled the room. Needless to say, we wouldn't recommend this hotel.
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't beat the view.
Gorgeous view and great location. The room was very clean and the drinks by the pool were great. We are looking forward to coming back to stay here.
Stayed 2 nights in Sep 2017

6/10 Okay

Raphael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The view!!
This best part about this unique pousada is the spectacular view of Armação de Búzios. Some observations and recommendations: Park on the street and don't attempt to drive up the steep and narrow drive way. Our room didn't quite match the published photos online. The shower was missing tile and the bathroom floor floods with water when taking a shower. The bed was acceptable and the air conditioning worked beautifully. If security is a concern to you, there is not a deadbolt or latch to secure the room once inside. They did have a safe in the room; however, it was not operational. We did not experience any security issues. The breakfast consisted of a variety of meats, cheeses, breads, dry cereals, fresh fruits, juices, milk, coffee and tea. The breakfast runs from 8am until 11am which could be a challenge if you have an early morning tour. The staff speaks Spanish and Portuguese. Several popular beaches are within 5-15 minutes scenic walk of the pousada. The front desk will lend one towel per room for day use. We did not use the pool as we spent enough time in the water at the beach.

8/10 Good

business travel, mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very clean and comfortable. Staff were always pleasant. I see some complaints about the stairs well this is Buzzios, you are either on the side of a hill with great views and yes some stairs to climb or flatland with no view and no stairs. If you want breathtaking views this is the sacrifice you will have to make. Well worth it in my opinion.

10/10 Excellent

Belen Filippis, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT PLACE TO STAY
Nice room, excellent breakfast, excellent food at the restaurant, delicious "free caipis", nice swimming pool. Perfect place to go to city centre and beaches. We arrived very late and they managed to find a a pizza at 1am. they solved the transfer to Rio airport...EXCELLENT! We will return!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and very helpful
Very enjoyable. We needed to extend our car hire over the phone and as the car hire staff did not speak English the hotel receptionist made the call for us.They were so helpful even though they spoke little English themselves.

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Hotel muito bom porem não indicaria para idosos
Muito boa recepção e tratamento Bom café da manhã
Stayed 4 nights in Sep 2018

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018

6/10 Okay

Turgut, Stuttgart

Schöne Ausicht
Schöne Aussicht auf das Meer und zu den Sternen (Südhimmel).
Stayed 2 nights in May 2018

10/10 Excellent

Raquell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso!
Quarto sempre limpo, funcionários simpáticos e atenciosos! Com certeza recomendo e voltarei! O estacionamento só tem 4 vagas, mas a rua é bem tranquila e dá pra estacionar na frente da pousada, é seguro. Café da manhã completo..
Stayed 4 nights in May 2018

8/10 Good

Solange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muito bom tudo hospedagem Café da manhã Jantar Tudo muito bom

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La propreté laisse à désirer. Le personnel ne parle que portugais, le sourire est difficile. La chambre n’a pas été nettoyée la première journée Pour le petit dej , il faut arriver parmi les premiers pour avoir droit à des croissants et des vinoiseries Enfin 60 marches pour accéder à la chambre n 8
Stayed 3 nights in Feb 2018

8/10 Good

Ricardo Vinicius

Liked: Cleanliness, property conditions & facilities, room comfort
Excelente custo benefício!
Pousada linda, excelente varanda com uma vista deslumbrante, local super tranquilo, quarto espaçoso muito confortável. Nos andares superiores tem mais escadas, mas os quartos são muito mais privativos. Duas observações: No quarto 08 o chuveiro (solar) ficava apenas 2 minutos quente, depois era apenas banho frio, horrível; No café da manhã (bem servido) havia apenas 1 pessoa trabalhando, a reposição de alimentos e utensílios estava deficitária.

8/10 Good

Marco

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Boa pousada mas poderia ser melhor...
Pousada bem localizada e próxima a praia, vista maravilhosa, quarto espaçoso, piscina limpa e agradável... Elogios para a funcionária do bar da piscina, Celeste, muito solícita e agradável bem como o recepcionista do turno da noite, diferente do diurno, que foi meio seco... O que deixou a desejar foi o café da manhã, muito fraco, com pouca variedade.... A presença constante de um gato no local onde serve o café da manhã e na área da piscina, deixando pelos no local e se tornando desagradável.... A sauna não estava funcionando e nada foi falado sobre...
Stayed 2 nights in Jan 2018

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor pousada
tudo perfeito. super indico
Stayed 1 night in Dec 2017

8/10 Good

Jandir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

marcos antonio

Liked: Cleanliness, property conditions & facilities, room comfort
A Pousada dispõe somente de poucas opções de alimentação nos casos em que o hóspede opta por permanecer na piscina. Também tivemos problemas operacionais com ar condicionado, o qual foi de qualquer forma corrigido tão logo houve disponibilidade de profissional, devido ao período de Natal.
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada excelente! Funcionários super solícitos...
Stayed 2 nights in Nov 2017

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017