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Crystalbrook Byron

5.0 star property

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Photo gallery for Crystalbrook Byron

Terrace/patio
Garden
Treetops Retreat Suite | Balcony view
Breakfast, lunch, dinner served; pool views
Couples treatment rooms, hot tub, body treatments, aromatherapy

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Room service
  • Breakfast available
$231
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
77-97 Broken Head Road, Suffolk Park, NSW, 2481
  • Place, Byron Bay Golf Course
    ‪5 min walk‬
  • Place, Arakwal National Park
    ‪10 min walk‬
  • Place, Tallow Beach
    ‪3 min drive‬
  • Airport, Ballina, NSW (BNK-Ballina - Byron Gateway)
    ‪29 min drive‬

Room options

View all photos for Rainforest Resort Suite

1 bedroom, premium bedding, minibar, in-room safe

Rainforest Resort Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Treetops Resort Suite

1 bedroom, premium bedding, minibar, in-room safe

Treetops Resort Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rainforest Retreat Suite

1 bedroom, premium bedding, minibar, in-room safe

Rainforest Retreat Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Treetops Retreat Suite

55-inch flat-screen TV with digital channels, TV, iPad

Treetops Retreat Suite

8.0 out of 10
Very good
(1 review)
  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rainforest Resort Suite - shower only

1 bedroom, premium bedding, minibar, in-room safe

Rainforest Resort Suite - shower only

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Rainforest Resort Family Suite

1 bedroom, premium bedding, minibar, in-room safe

Rainforest Resort Family Suite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Treetops Resort Family Suite

Treetops Resort Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Treetops Resort Family Suite

  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Crystalbrook Byron

5-star Suffolk Park resort with in-room kitchenettes
A full-service spa, an outdoor pool, and a restaurant are available at this resort. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Crystalbrook Byron offers 92 air-conditioned accommodations with iPads and washers/dryers. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels, DVD players, and pay movies. Accommodations at this 5-star resort have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and espresso makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Crystalbrook Byron features an outdoor tennis court and an outdoor pool. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This luxury resort also offers a children's pool, a fitness center, and a sauna. Complimentary self parking is available on site.

Crystalbrook Byron has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Crystalbrook Byron has a restaurant serving breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: AUD 12 to 49 for adults and AUD 12 to 49 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • DVD player
  • iPad
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 49 for adults, and AUD 12 to 49 for children
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Byron Byron Resort Suffolk Park
Byron Resort
Resort Byron
The Byron At Byron Hotel Byron Bay
The Byron At Byron Resort And Spa
The Byron At Hotel
The Byron At Resort
Byron Byron Suffolk Park
Crystalbrook Byron Resort
The Byron at Byron Resort Spa

Crystalbrook Byron Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 529 out of 665 reviews
Rating 8 - Good. 107 out of 665 reviews
Rating 6 - Okay. 20 out of 665 reviews
Rating 4 - Poor. 7 out of 665 reviews
Rating 2 - Terrible. 2 out of 665 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Meh.

The service was horrible but food and aesthetic was awesome
Stayed 1 night in Aug 2025

8/10 Good

Julie

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Lovely venue. Unfortunately missing 5star service ie nil offer or transport to assist with luggage when suite located a distance. Service seemed to be missing opportunities to impress. Room had hand marks on glass and no bins Nil bar fridge options. It just didn’t make the 5star mark
Stayed 2 nights in Aug 2025

10/10 Excellent

Yohei

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Average

2nd time staying at a Crystalbrook after having a negative experience at Crystalbrook Riley in Cairns previous. Assumed it may have just been the particular hotel and decided to try again in Byron. Lengthy check in with room not yet available. When finally able to access the room it was a lovely layout, bed was very comfortable lounges not so much. The iPad used for ordering room service and room information was not working. The shower had a stainless steel floor and was extremely slippery and really was a safety risk. The metal also lifted after hot water began running on it which felt like you could fall through the floor. Lots of potential with lovely amenities and surrounds. The staff were friendly. Unfortunately Crystalbrook on two occasions now have shown that they don’t back up the marketing.
Stayed 2 nights in Jul 2025

8/10 Good

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Anatta

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Margaret

Liked: Staff & service, amenities, property conditions & facilities
Only one spare blanket for two beds. We were assured that sofa bed in family bed was made up but when we arrived it was not made up. Room was cold and could not work out how to turn kn air con. Some written instructions would be helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the access to the beach!
Stayed 1 night in Jun 2025

8/10 Good

Deborah Anne

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here before - it was all lovely except they worked on the room above us it was really loud and the loud staff yelling at each other about the job was Sooo un relaxing apart from this very frustrating time everything else was lovely and really enjoyed the yoga in the morning
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located away from town. Serene and calming forest outlook, plus great pool
Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, would 100% stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff at the restaurant Great yoga teacher (free classes every morning)
Stayed 2 nights in Apr 2025

10/10 Excellent

quan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quiet, staffs are always nice. Restaurant is great.
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay and will definitely be booking in again.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

matilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The treetop suite enabled us to see nature up close. It was a stunning setting very close to the wild Tallow beach.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nigel

Stayed 1 night in Apr 2025

10/10 Excellent

Mansi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and great facilities
Stayed 2 nights in Apr 2025

8/10 Good

JAMES

Traveled with family
Liked: Staff & service
Friendly staff, nice property. Slightly run down rooms and most of the boardwalks were closed as they need maintenance. Food at the Forest resturant was great.
Stayed 2 nights in Apr 2025

6/10 Okay

Albe

Traveled with partner
Liked: Staff & service
Couch and outdoor lounge cushion seats have stain that I wouldn’t want to sit in them at all. Understand that it’s lightweight construction but I could hear noise from upstairs and from the outside walkway.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great,especially the service on the front desk. The only letdown was the restaurant, the food was average and there wasn't much to choose from on the menu.
Stayed 1 night in Mar 2025