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Staff very friendly and helpful, walking distance to public transport, breakfast buffet options was really good, supermarket accros the street really convenient. We couldn't get the air-conditioning to get cool enough

Lovely hotel. Very helpful staff

room clean and near bus stop to airport

The add for the accommodations showed air conditioning. I didn’t realize the booking i made didn’t include air conditioning. It would be nice to at least have a fan for the non- air conditioned boats. Other than that, it was a good accommodation.

Property was clean and well maintained. Staff at front desk were efficient and kind. The doorman (I think his name was Tomas) was so helpful in getting us a lift to the cruise port. Fresh water was always available in one of the lounges as well as coffee & tea. The breakfast buffet was very good with an assortment of options. I loved the location. Definitely would recommend the Lisboa Plaza Hotel.

We stayed at this hotel for a week for a family wedding which took place at a nearby venue, with the welcome event for guests taking place at Eurostars hotel. All the staff at this hotel are amazing! From the reception manager Victor right the way through to reception staff, catering staff and cleaning staff. They are all very friendly and helpful and everything we needed or requested was dealt with extreme efficiency. There were a lot of children in our party and even though the hotel doesn’t have specific play areas or facilities especially for kids, the staff were all so helpful and attentive to their needs etc. What really stood out for us was on the day of the wedding, whilst looking after the young page boy and flower girls and in charge of getting them to the wedding venue. The reception team noticed that all the other guests had left for the wedding in their taxis and ours did not arrive. Reception staff Luz and Erica promptly ordered 2 replacement taxis for all of us but unfortunately there was a delay on the second taxi’s arrival and without hesitation Erica told us she would be driving us herself to the wedding venue and promptly went to the car park and collected her own car to get us to the wedding in time. In the meantime the second taxi arrived so Erica didn’t need to take us in the end. Thank you all again so much for everything. We really appreciated your concern and we all made it just in time to the beautiful wedding.