This hotel features an outdoor pool, a restaurant, and self parking. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk, and a garden are onsite.
Hotel Mandai offers 50 accommodations with air conditioning. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch LED televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an outdoor pool, a garden, and an elevator. Onsite parking is available (surcharge).
Onsite venue - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (BRL 20 per day)
Food and drink
A restaurant
Things to do
Outdoor pool
Family friendly
Outdoor pool
Separate bedroom
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Business services
Meeting room
Outdoors
Garden
Accessibility
Elevator
Room amenities
Bathroom
Hair dryer (on request)
Private bathroom
Shower
Entertainment
32-inch LED TV with cable channels
More
Air conditioning
Phone
Separate sitting area
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of BRL 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 13 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
10 percent cleaning fee will be charged
We have included all charges provided to us by the property.
Optional extras
Self parking fee: BRL 20 per day
Pet fee: BRL 150 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Mandai Cabo Frio
Mandai Hotel
Mandai Hotel Cabo Frio
Hotel Mandai Cabo Frio, Brazil
Hotel Mandai Cabo Frio
Hotel Mandai
Hotel Winn Mandai
Hotel Mandai Hotel
Hotel Mandai Cabo Frio
Hotel Mandai Hotel Cabo Frio
Hotel Mandai Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 19 out of 58 reviews" "
10 - Excellent
19
Rating 8 - Good. 19 out of 58 reviews" "
8 - Good
19
Rating 6 - Okay. 10 out of 58 reviews" "
6 - Okay
10
Rating 4 - Poor. 4 out of 58 reviews" "
4 - Poor
4
Rating 2 - Terrible. 6 out of 58 reviews" "
2 - Terrible
6
7.4/10
Cleanliness
7.2/10
Staff & service
6.4/10
Amenities
7.4/10
Property conditions & facilities
Reviews
6/10 Okay
Gregory B
Jan 23, 2019
Liked: Cleanliness, room comfort
Friendly Staff, but need more WiFi capacity
The room was a nice size which included a livingroom/dining area, a kitchen sink, no stove, a small Refrigerator and a separate Bedroom. It was really a small apartment. The 2 air conditioners worked great and the shower was great too. However, the room could use a little paint and renovation but the biggest problem was the free WiFi.
This hotel is a 4 floor hotel and with all these people the WiFi was off and on all day long until midnight. They definitely need more WiFi capacity, in my opinion!!!!!!
Bom hotel, equipe prestativa, porém parece que parou no tempo. Claramente não se vê manutenção. Equipamentos enferrujados na cozinha do quarto; armários com cheiro de mofo; aparelhos da academia não funcionam; pão murcho no café da manhã. Se houvesse manutenção, seria um excelente local para hospedagem. Localização excelente. Uma pena!
No me gustó el tamaño de la habitación. Menos que mínimo. Las camas y sabanas incómodas y de baja calidad.
Verified traveler
Stayed 3 nights in Apr 2019
6/10 Okay
ANDRE
Traveled with family and small children, Traveled with group, Traveled with family
Apr 6, 2019
Liked: Staff & service
Hotel bem localizado e silencioso porem precisa de melhor manutenção,o servico de quarto fraco e a recepção esta o tempo inteiro administrando so problema.O banheiro não tem suportes para toalhas e pra quem tem crianças de 3 anos como nosso caso tive problemas para dar banho pois nem chuveirinho é disponibilizado. O cafe da manhã pessimo,poucas opções,pão e bolos de baixa qualidade e somente 1 funcionário na maioria do tempo para atender a demanda. A sauna e a hidro funcionam legal.O estacionamento é amplo e o serviço recepção 24 horas atende bem.So volto a ficar neste hotel pelo preço bem mais baixo que eu paguei desta vez,acredito que em baixa temporada como eu vim a possiblidades de melhores opções é real. Minha nota para hotel seria 5 numa escala de 0 a 10.
Mandai is a nice hotel just in front of the beach. The room was so confortable and wide, breakfast was great with a great variety of dishes and pool and other facilities were excellent too.
On the other hand, the mattress that I used requires an urgent change, it was too old and unconfortable! Regarding the staff, part of them was nice and polite but others not so much.
Verified traveler
Stayed 5 nights in Mar 2019
4/10 Poor
AKIYOSHI
Mar 29, 2019
Disliked: Cleanliness, staff & service
AKIYOSHI
Stayed 3 nights in Mar 2019
6/10 Okay
Erick
Mar 28, 2019
Disliked: Cleanliness
decepcionado com a limpeza do banheiro, toalha estava rasgada no primeiro dia , na sala a cortina despencando e mal arrumação da cama.
Erick
Stayed 4 nights in Mar 2019
10/10 Excellent
GILVAN ALVES
Mar 9, 2019
Liked: Cleanliness, staff & service
Disliked: Room comfort
Legal
Adoramos a localização, mas não gostamos da nossa acomodação a cama não era boa e o banheiro estava com casamento e as toalhas eram ruins e tinham manchas, da mesma forma os lençóis!! O café da manhã era maravilhoso a piscina e a vista perfeitas. O atendimento deixou a desejar!! No mais as praia são lindas e a localização do hotel é perfeita.
Lugar horrível de se hospedar. Não recomendo para ninguém. Lugar não condiz com as fotos. É extremamente sujo, a cama super desconfortável, o banheiro é um nojo e o chão do quarto tbm é super sujo. Café da manhã deixa muito a desejar. Quando vc vai fazer o check-in eles só perguntam se vc vai utilizar o estacionamento e no final da estadia cobram 80 reais pelo estacionamento. A localização é boa mas não compensa.
O restaurante do hotel que funciona no almoço/janta é terceirizado e é uma delicia, realmente é a única coisa boa do hotel.
Sempre buscamos o melhor custo benefício, mas parece que o hotel parou no tempo. Piscina muito bem cuidada. Localização é ideal porém o quarto era desconfortável. Tinha uma pequena cozinha com microondas e geladeira o que facilitou algumas refeições.
Adorei...superou as minhas expectativas! O apart é muito bonito...conforme as fotos q estao no site. A area de lazer, o atendimento dos funcionarios...tudo perfeito! O restaurante do hotel é maravilhoso, comida deliciosa. E um cafe da manhã exepcional! Com certeza voltarei mais vezes.
Apenas uma atendente “mal humorada” mas o restante da equipe foram sensacional, super prestativos. Limpeza, localidade, café da manhã... Não tenho do que reclamar!
Verified traveler
Stayed 4 nights in Feb 2019
2/10 Terrible
Verified traveler
Feb 11, 2019
Disliked: Cleanliness, staff & service
Não gostei de nada, desde a chegada fui mal recebido, faltaram toalhas , limpeza preocupante, parede do banheiro cheio de lodo, roupa de cama manchada, cama ruim, muito barulho no corredor altas horas da noite, funcionários não estão nem aí , total descaso.
Verified traveler
Stayed 1 night in Feb 2019
4/10 Poor
Verified traveler
Feb 11, 2019
Verified traveler
Stayed 1 night in Feb 2019
4/10 Poor
Verified traveler
Feb 10, 2019
Liked: Cleanliness
No meu quarto, o ar condicionado da sala não funcionava. Elevador social com problema todos os dias. Café da manhã lotado, sempre com fila e sem estrutura para receber grande quantidade de hóspedes.
Not impressed.
Staff
Slow and non English speaking.
Breakfast
Almost only sweets; cakes, cookies, deserts and so on. The breakfast area is also massively underspeced, so that one always has to queue. No healthy options and only white bread.
Cleanliness
Below average cleanliness. Our shower wash was empty for the duration of our stay, there was mould in the shower and our bed was made up with sandy sheets even though we put them on the floor. The fridge seal was grim and the micro waver also needed a clean.
Room quality
The bed broke and was not level for the duration of our stay. The aircon hardly worked. The oven did not work either.
Safety
Between the main corridor and our room was a small hallway. We shared the small hallway with another room. We were given keys for the door to the hallway as well as to our room that had separate locks. I fell ill (perhaps due to hotel hygiene?) and my girlfriend went out one evening and took the keys with her. The neighbour then went out and locked both their door and the door to the small hallway. Because I had a key only for our door, and not the hallway, I could not get out if I needed to. I called the reception twice and asked for another set of keys and after about an hour someone eventually showed up. They did not have spare keys for the hallway door but unlocked it for me. This is completely unacceptable from a safety perspective.
I will never go back to this hotel.
Adorei a hospedagem, eles nós deu um “UpGrade” para um apartamento com vista para o mar, ficamos muito felizes, pois foi a primeira vez que acordamos é demos de cara com o mar 😍. O Hotel é super limpo, é um ótimo local .
Maria Eduarda
Stayed 3 nights in Jan 2019
6/10 Okay
Verified traveler
Feb 1, 2019
Disliked: Cleanliness, staff & service
Enfrente de playa. La mejor de cabo frío para mí aunque ventosa. El hotel lindo pero le falta amor. La comida del resto rica. Desayuno rico y con variedad.
Verified traveler
Stayed 3 nights in Jan 2019
8/10 Good
Verified traveler
Jan 24, 2019
Liked: Room comfort
Disliked: Cleanliness
Quanto a limpeza não é das melhores. Os atendentes não são gentis e nem estão aí com você. Acho que uma apart hotel desse porte poderia ser bem melhor. O Wi-Fi pegava péssimo, deveriam colocar aparelhos mais modernos e para conseguir uma ligação tinhamos que sair do hotel. Vamos melhorar hotel Mandai em quesito limpeza e roupas de cama e banho muito velhas e rasgadas. Fora isso foi boa a estadia. Ah já ia me esquecendo do espaço para o café da manhã, muito pequeno e com tanto espaço o hotel, não entendi .