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NH Collection Cáceres Palacio de Oquendo

4.0 star property

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Photo gallery for NH Collection Cáceres Palacio de Oquendo

Exterior
Terrace/patio
Lobby
Minibar, in-room safe, desk, blackout drapes
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Room service
$95
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Plaza San Juan, 11, Cáceres, Caceres, 10003
  • Acebo
    ‪2 min walk‬
  • Casa del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪3 min walk‬

Room options

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout drapes

Superior Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, View

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room, View

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

8.8 out of 10
Excellent
(37 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Minibar, in-room safe, desk, blackout drapes

Superior Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

NH Collection Cáceres Palacio de Oquendo

4-star Cáceres hotel, connected to the convention center in Caceres Old Town
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
NH Collection Cáceres Palacio de Oquendo offers 86 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 3 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 3260 square feet (303 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

NH Collection Cáceres Palacio de Oquendo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Cava del Emperador - Onsite bar.
Taperia Yuste - This tapas bar specializes in Spanish cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 11 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cava del Emperador
  • Taperia Yuste

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,260 square feet of conference space
  • Business center

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 11 per day (295 ft away)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Nh Oquendo
Nh Palacio Oquendo
Nh Palacio Oquendo Caceres
Nh Palacio Oquendo Hotel
Nh Palacio Oquendo Hotel Caceres
Palacio Oquendo
NH Collection Cáceres Palacio Oquendo Hotel Caceres
NH Collection Cáceres Palacio Oquendo Hotel
NH Collection Cáceres Palacio Oquendo Caceres
NH Collection Cáceres Palacio Oquendo
NH Collection Cáceres Palacio de Oquendo Hotel
NH Collection Cáceres Palacio de Oquendo Cáceres
NH Collection Cáceres Palacio de Oquendo Hotel Cáceres

NH Collection Cáceres Palacio de Oquendo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 425 out of 612 reviews
Rating 8 - Good. 139 out of 612 reviews
Rating 6 - Okay. 30 out of 612 reviews
Rating 4 - Poor. 10 out of 612 reviews
Rating 2 - Terrible. 8 out of 612 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Stayed 4 nights in Jun 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla, Bothell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a gorgeous hotel, right in the middle of the old town. The rooms were beautiful, modern, and clean, and staff went out of their way to be friendly and helpful. Parking was secure and close by, and staff were very helpful providing directions on check in. Such an amazing stay, we would return in a heartbeat.
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and elegant. Amazing rooms. Friendly and professional staff. Restaurant in hotel. Close to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara, Gardnerville

Traveled with family
Liked: Cleanliness, amenities
Always a pleasure to stay at NH hotels. Clean, lovely, great staff.
Stayed 2 nights in May 2025

10/10 Excellent

Renier

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was very warm so we requested lowering the air conditioner temperature and the manager refused saying that based on the outside weather he was not. Inconsiderate of guests comfort and well being.
Stayed 2 nights in May 2025

10/10 Excellent

Roberto Jorge, San Isidro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is to arrive from the parking lot that is more than 6 blocks from the hotel, we had to load with the suitcases; At the exit to search for the parking lot the road is very difficult, I lost several times.
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was wore out and with scratches all over the floor. Frame of bathroom door was out. Poor property maintenance. Mini bar not operational - refrigerator not working. Breakfast buffet service was slow and not very friendly. They seemed to be understaffed. Reception personnel was good and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Catharine

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel, and well situated. The staff excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant in the hotel served an excellent buffet breakfast. The dinner was absolutely delicious.
Stayed 1 night in Mar 2025

6/10 Okay

Sanjeev

Traveled with partner
Liked: Cleanliness
Fantastic location. Right next to plaza Mayor and other main attractions. An old beautiful building. Breakfast was good. The rooms are run down. Not well maintained. Curtains are not hung up properly. Sliding door to cupboard was stuck. Also hot inside. Needs refurbishment
Stayed 3 nights in Mar 2025

8/10 Good

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An exceptional hotel just off the Plaza Mayor

A beautiful hotel in an historic building just a short distance above the Plaza Mayor and away from the hubbub of that area. The staff were particularly pleasant and helpful. The updating of the hotel retained just enough of the quirkiness of the original building to give it a real sense of place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and very comfortable

An overnight stay on our way north. Very good location in the Old Town. Nice building with very spacious and comfortable room
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Super nice people. Excellent breakfast. Close to everything
Stayed 1 night in Feb 2025

10/10 Excellent

Chenmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia maravillosa, además nos hicieron un upgrade de la habitación
Stayed 1 night in Dec 2024

10/10 Excellent

Juan, Katy

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan, Katy

Stayed 3 nights in Jan 2025

10/10 Excellent

Ana Pilar

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Situated steps away from the Plaza Mayor,
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond, DeLand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in a great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Yanko, Hacienda Heights

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024