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Áurea Casa Palacio Sagasta By Eurostars Hotel Company

4.0 star property

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Photo gallery for Áurea Casa Palacio Sagasta By Eurostars Hotel Company

Exterior
Exterior
Interior detail
Exterior
Suite (Torre Mirador) | Minibar, in-room safe, desk, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Sagasta 1, Cádiz, Cádiz, 11004
  • Plaza de Mina
    ‪1 min walk‬
  • Museum of Cadiz
    ‪2 min walk‬
  • Plaza de Espana
    ‪4 min walk‬
  • Jerez de La Frontera (XRY)
    ‪49 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | Minibar, in-room safe, desk, soundproofing

Superior Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Minibar, in-room safe, desk, soundproofing

Double Room, Balcony

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room (Matrimonial)

Minibar, in-room safe, desk, soundproofing

Double Room (Matrimonial)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | Minibar, in-room safe, desk, soundproofing

Premium Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Torre Mirador)

Suite (Torre Mirador) | Minibar, in-room safe, desk, soundproofing

Suite (Torre Mirador)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Áurea Casa Palacio Sagasta By Eurostars Hotel Company

4-star hotel in Old Town Cádiz
This smoke-free hotel features a bar/lounge, a sauna, and spa services. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Áurea Casa Palacio Sagasta By Eurostars Hotel Company offers 38 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Áurea Casa Palacio Sagasta By Eurostars Hotel Company features a sauna, spa services, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Baroque hotel also offers concierge services, laundry facilities, and a front-desk safe.

Áurea Casa Palacio Sagasta By Eurostars Hotel Company is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Baroque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Áurea Casa Palacio Sagasta By Eurostars Hotel Company Hotel
Áurea Casa Palacio Sagasta By Eurostars Hotel Company Cádiz

Áurea Casa Palacio Sagasta By Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 87 reviews
Rating 8 - Good. 11 out of 87 reviews
Rating 6 - Okay. 6 out of 87 reviews
Rating 4 - Poor. 0 out of 87 reviews
Rating 2 - Terrible. 2 out of 87 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Looks better than it is
First impressions were "Wow". Beautiful hotel and perfect location. Bed very comfortable. Reception staff helpful and friendly. However, we stayed 3 days and it became clear the hotel was lacking . They advertise that there is a bar - there is not. There is a table in Reception with complimentary wine and cava, water. My husband doesnt drink wine or cava! A small, unpersonal lounge to drink the lukewarm drinks. They advertise a Spa. Yes there is a spa, small sauna and steam room (2people) and a plunge pool with one jet. You cannot swim in it. We booked it first day and were not told it was €25 per person!!!! Almost half the room rate. It was not visible anywhere that there was a charge. I only discovered this by clicking on a QR code in the room. This was only way to find out about services. I did complain to Reception and the charge was removed without question. Lastly, although room was very quaint, it was dark and felt like a dungeon! Only 1 window looking out to a wall with no light whatsoever . Very clostraphobic. We never knew what weather was like until we got outside.
Stayed 3 nights in Nov 2024

10/10 Excellent

ELSA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Dawn

Stayed 1 night in Nov 2024

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean and beautiful hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Ningchuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room on the small side but acceptable for such a central location and historic building. Breakfast was absolutely fantastic, among the very best I've had in Spain.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Among the most luxurious hotels in the area. Very clean and elegant hotel. Would definitely stay again if returning to the city.
Stayed 1 night in Oct 2024

10/10 Excellent

Glynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel in the heart of a beautiful city. Would recommend this hotel and would love to.stay there again. Really felt the staff went out of their way to make it special. Breakfast was lovely, room was spacious and comfortable
Stayed 3 nights in Sep 2024

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel even though the room was small. It was clean. Nicely decorated. Good staff. In a very walkable area. The only thing we didn’t like is that they don’t have parking or valet and there’s very little help with the luggage. Also you can’t drive up to the door. The streets around it weren’t so clean, but that’s not the hotels choice… The AC of the room kept turning off at night, so the climate didn’t help. Other than that, it was great!
Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Liked: Cleanliness
Disliked: Staff & service
Had expected this to be a luxurious boutique hotel. It was clean and in the center of town, but it was not what we expected. The hotel seemed to be understaffed. I felt that the photos online made the hotel and room appear significantly more luxurious and elegant than in real life. That said, the hotel was very clean, the staff was nice, and I really appreciated that the hotel placed some pastries in our room for my wife’s birthday. As other people have noted in their reviews, this hotel is located on a pedestrian only street and it’s not possible for a taxi to drop you in front of the hotel. You must get dropped off down the street. There is a Dia market on the corner that’s a good place to get dropped off. And you should not expect any assistance getting your bags from the taxi to the room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfy hotel
This is a wonderful hotel in a very historic building. The room was extremely comfortable with a very comfortable bed and excellent shower. The service was amazing. The only downside is no proper window or view, but that is just the nature of the building.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Bob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

sandra delgado de

Stayed 2 nights in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay - perfect location in Cádiz that was centrally located. The staff was friendly and helpful and spoke English. The hotel was luxurious, clean, and quiet. There was even a workout room with cardio and weights. Daily breakfast buffet was tasty (eggs, ham, yogurt, etc) Would definitely stay here again!
Stayed 3 nights in Jun 2024

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so beautiful and well located. The staff went beyond that make this property a must stay. I recommend

2/10 Terrible

Megan E

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
NOT this place - better in Cadiz
GO SOMEWHERE ELSE. Not worth the money or the headache of dealing with staff that are not concerned with a mobility challenged 85 year old or a diabetic. No courteous or thoughtful communication in advance of our stay or special circumstances. and definitely no working with them when being polite in return. Some businesses like this one are driven by money only and not the experience of their patrons. Best thing we did was leave early.
Stayed 3 nights in Mar 2024

10/10 Excellent

Navid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and decor .. friendly and useful staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with friendly staff. In center of town close to everything
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and an easy walk from the railway station. We were made to feel very welcome by all members of the hotel staff and the reception staff were very helpful when asked for recommendations and directions. Our bedroom was superb and the breakfast great.
Stayed 3 nights in Apr 2024