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Le Carline, Sure Hotel Collection by Best Western

3.0 star property

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Exterior
Lobby
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Family Room, Multiple Beds, Non Smoking | Desk, free WiFi, bed sheets, wheelchair access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Pet friendly

Explore the area

Map
11 rue du Professeur J. Rousselot, Caen, Calvados, 14000
  • Caen University Hospital
    ‪5 min walk‬
  • Caen Castle
    ‪4 min drive‬
  • University of Caen Normandy
    ‪4 min drive‬
  • Caen (CFR-Carpiquet)
    ‪13 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, free WiFi, bed sheets, wheelchair access

Family Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, free WiFi, bed sheets, wheelchair access

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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Room

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  • Parking included
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4.6 out of 5, Wonderful, (67)
The price is $80
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$91 total
includes taxes & fees
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About this property

Le Carline, Sure Hotel Collection by Best Western

3-star hotel in La Pierre-Heuzé
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and free newspapers. Housekeeping is available on request.
Le Carline, Sure Hotel Collection by Best Western offers 59 accommodations with espresso makers and complimentary newspapers. Premium digital television is provided.

Bathrooms include showers. This Caen hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 3-star property consist of a business center, 21 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, a garden, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in April 2024.

Le Carline, Sure Hotel Collection by Best Western is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Le Carline, Sure Hotel Collection by Best Western has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 12 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 21 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Renovated entire property - April 2024
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 70-cm TV with premium digital channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.00 for adults and EUR 5.00 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carline Caen
Carline Hotel
Carline Hotel Caen
Clarine Hotel Caen
Carline
Le Carline, Sure Collection By
Le Carline Sure Hotel Collection by Best Western
Le Carline, Sure Hotel Collection by Best Western Caen
Le Carline, Sure Hotel Collection by Best Western Hotel
Le Carline, Sure Hotel Collection by Best Western Hotel Caen

Le Carline, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 86 out of 244 reviews
Rating 8 - Good. 101 out of 244 reviews
Rating 6 - Okay. 45 out of 244 reviews
Rating 4 - Poor. 11 out of 244 reviews
Rating 2 - Terrible. 1 out of 244 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited sites, parking not easiest to find, Normandy Omaha was close
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely stay, we arrived after 10pm and was greeted at the front desk by the helpful and friendly staff, whilst in the room we noticed they use paper cups instead of mugs for tea or coffee, would recommend using your own mugs luckly we took some with us plus the tea bags as they only have Earl Grey. Apart from that it was a very lovely quiet stay we all enjoyed the breakfast in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Lianghu, Hudso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice. Food is wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tom

Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Great well priced hotel.Great position for visiting things in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel great base for visiting D DAY memorials
Stayed 2 nights in Jul 2024

6/10 Okay

Gurmeet

Traveled with family
The rooms are smaller than expected especially if there are 3 people staying in one room. The WiFi did not work at all which was a real let down as when booking it was highlighted that the WiFi was great. The staff were friendly and helpful.
Stayed 2 nights in Jun 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but basic
Helpful friendly receptionist, smallish room but comfortable beds, small bathroom and shower. Rooms a bit stuffy could use some Aircon.
Stayed 1 night in Jun 2023

6/10 Okay

WILLIAM

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We used this hotel for a trip to the D-Day beaches, great hotel with very friendly and helpful staff. I would greatly recommend and stay there again. With a restaurant serving good food and close to the main road it’s a great combined package.
Stayed 5 nights in May 2023

10/10 Excellent

Gayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stopover hotel
Extremely comfortable room shower was fine just a little small. The breakfast was fantastic and the staff were very helpful.
Stayed 1 night in Aug 2022

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good and not so great
The hotel is very convenient for the hospital and the staff pleasant and welcoming. However, the lighting in the room is poor and the shower tiny and awkward. The room also had no temperature control and was quite hot.
Stayed 2 nights in Jun 2022

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal for our ferry trip into Caen. Just ideal for our needs of a night stopover and then set off for a full days drive south. Clean and convenient. Liked the 24 hour concierge.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small friendly hotel with brasserie
This small hotel was ideally located near the hospital where my brother is having a long term treatment. Everything was small but efficient. Brekfast lunch and diner available which is practical as there are not any amenities close by. Clean bedroom and bathroom. I enjoyed my stay. Pity they closed during the week end
Stayed 1 night in Nov 2021

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Always stay here when in Caen - the very best!
Stayed 1 night in Aug 2020

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect overnight stay
I am actually reviewing retrospectively as wasn’t able to use my booking due to new quarantine restrictions- however, I have stayed here many times and always found it to be excellent in every way - perfect for an overnight stay en route to or from the ferry
Stayed 1 night in Jul 2020

6/10 Okay

me, ny

Traveled with pets
Liked: Cleanliness, staff & service
I loved the staff, the room was pretty average.
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
pleasant staff, good reception shower a little too small
Stayed 1 night in Nov 2019

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside the city, close to the Museum
Stayed 1 night in Oct 2019

10/10 Excellent

Sandra, Southport England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Stayed at the Carline for 1 night on way to ferry port Friendly reception and bar staff Although we didn't use the restaurant it offered a good value A la Carte menu Free parking & WiFi Bedroom not enormous but adequate Modern bathroom and shower Kettle and coffee supplied Will most certainly stay on our next trip later this year
Stayed 1 night in Sep 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for visiting both the city and around
Good place to stay for the sort of visit we were on. We visited the coast one day and hopped on the nearby tram the next. Room was fine but would benefit from a small fridge to keep water cool.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The shower cubicle was not suitable for a larger person as only a small opening. There was no hair dryer in the room very basic but clean and good staff
Stayed 1 night in Jul 2019