This is an additional review to multiple stays over recent years. This property is ideal for those going to CDO for shopping and other business in the city center. The biggest asset is the excellent staff, who always provide friendly and attentive service. Sadly, the same issues continue in the area of the property's condition: towels are still gray, possibly due to improper laundering and eventual buildup of dirt. Air-conditioning units are noisy, and wall controls do not operate efficiently. Additionally, during this stay, no hot water was available, due to a boiler requiring repair. And in our room, the safe was unusable, We strongly recommend management make regular room inspections a priority and, if they have not already done so, make representations to the owners to improve the property's physical condition. With its great location and excellent staff, this hotel deserves to be successful. We continue to support Red Planet CDO through booking there, however the above issues may give some guests cause for not staying there again. Wishing you well in your endeavors.