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Service was impeccable. There's always someone to open the door and help with luggage. Rooms are a touch outdated but very well maintained and clean. We were on the 6th floor and there was minimal noise. Overall the room was a really nice oasis to return to after a day in the heat and hustle of Hanoi. They change the towels and sheets and clean the room on a daily basis. There is a terrace on the top floor which we regret not visiting and a gym which was adequate for us. They also had breakfast for an additional fee which we didn't get but looked good. If we ever visit Hanoi again we will definitely return to Acoustic where they go above and beyond to assist you. We were beyond pleased with our stay here.

We stayed four nights. Very friendly staffs. Healthy breakfasts, included in the cost of the room. DO NOT WASTE YOUR MONEY FOR THE WIFI AND SIM that are referred by the hotel manager/staff. We paid 800K VND for a WIFI device and 300K VND for a phone sim. The 300K VND seemed to work, but the 800K VND WIFI device was useless. We even exchanged to try the second one, but it was still useless. Sim and WIFI for 30 days are lot cheaper everywhere.

Really nice hotel, had some refurbishment going on but the hotel staff were excellent. We were looked after really well . It’s in a great location and walking distance to train street which was about 10mins. Would definitely stay here again

We loved our stay at Lavender Central! The staff was very friendly and helpful. The room was decorated the bed beautifully with towel swans and roses for our anniversary.Amenities provided everyday included two bottles of water and for the bathroom—shampoo, body wash, q tips, razor, shower cap, and toothbrushes. House keeping promptly clean our rooms every morning. The room was very quiet—couldn’t believe we were in the midst of the bustling Old Quarter at bedtime. We only took advantage of the breakfast the last morning and it was delicious. The hotel was located perfectly for walking around and seeing many things Hanoi has to offer. Perfect stay for a couple!