Acacia Court Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Acacia Court Hotel

Outdoor pool, sun loungers
Exterior
Ocean View Corner | View from room
Mountain View Corner | Desk, laptop workspace, iron/ironing board, bed sheets
Reception

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Pool
  • Parking included
  • Laundry

Explore the area

Map
223-227 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    1 min walk
  • Cairns Esplanade Charles Street Parkland
    6 min walk
  • Cairns Base Hospital
    7 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    6 min drive

Room options

Ocean View Corner

  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Ocean View Double or Twin

  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Mountain View Corner

  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Mountain View Double or Twin

  • 291 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Ocean View Suite

  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Double or Twin Room, Mountain View

  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Ocean View Suite with Balcony

  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Double or Twin Room, Ocean View

  • 291 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

Ocean View Corner Room

  • Sleeps 2
  • 1 Queen Bed

Corner Queen Mountain View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Or Twin Room With Ocean View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Or Twin Room With Mountain View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double or Twin Room with Mountain View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Ocean View Suite with Balcony

  • Sleeps 2
  • 1 Queen Bed

City View Room

  • Sleeps 2
  • 1 Queen Bed

Double or Twin Room with Ocean View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Ocean View Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Acacia Court Hotel

Hotel in Cairns North
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Acacia Court Hotel offers 130 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Acacia Court Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Acacia Court Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: AUD 22.90 for adults and AUD 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 538 square feet of conference space

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: AUD 50.00
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 22.90 for adults and AUD 12 for children
  • Early check-in fee: AUD 50.00 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Acacia Court
Acacia Court Cairns North
Acacia Court Hotel
Hotel Acacia Court
Hotel Acacia Court Cairns North
Acacia Court Hotel Cairns North
Acacia Court Hotel Cairns
Hotel Acacia Court Hotel Cairns North
Cairns North Acacia Court Hotel Hotel
Acacia Court Hotel Cairns North
Acacia Court Cairns North
Hotel Acacia Court Hotel
Hotel Acacia Court
Acacia Court
Acacia Court Cairns North
Acacia Court Hotel Hotel
Acacia Court Hotel Cairns North
Acacia Court Hotel Hotel Cairns North

Acacia Court Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 122 out of 1040 reviews" "
Rating 8 - Good. 263 out of 1040 reviews" "
Rating 6 - Okay. 274 out of 1040 reviews" "
Rating 4 - Poor. 211 out of 1040 reviews" "
Rating 2 - Terrible. 170 out of 1040 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Graeme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cleaners, no probs asking to make up room or bring fresh towels. Staff were helpful as aircon didn't work one day, but problem was addressed and fixed immediately. Fast elevators, mostly quiet Hotel except one night we had rowdy neighbours, but that could happen anywhere. Nice view of Cairns Esplanade from 8th floor with balcony and good block out shutters for morning sun. Parking is non specific, park anywhere, sometimes the car park was full and our vehicle had to park on Lake St, but that seemed ok. We were a little reserved after reading some reviews of Acacia Court, but after our experience staying here I'd be happy to give it a good rating
Stayed 13 nights in Aug 2024

6/10 Okay

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
ants in the room, hair on towels and bed, overall dirty
Stayed 3 nights in Aug 2024

2/10 Terrible

Leah

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this property!
Stayed 6 nights in Aug 2024

8/10 Good

Ada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruchee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay ! Amazing staff service 😊
Stayed 4 nights in Aug 2024

8/10 Good

Rita

Business traveler
Closer to city but still enjoy the quietness of the Northern Esplanade
Stayed 3 nights in Aug 2024

6/10 Okay

Alexandra

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
The ocean view is amazing, the double room is spacious and if you book early its affordable comparing to nicer hotels like Novotel etc. But otherwise wouldn't stay again.
Stayed 6 nights in Aug 2024

2/10 Terrible

Ben

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for 9 days and enjoyed my stay. Thank you ☺️
Stayed 9 nights in Aug 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't. Just don't.
On arrival, I noticed the lobby smelled of urine. Sadly, it gets worse. This hotel looked nothing like the photos, very outdated, run down and dreary- hotels.com should not be losting this as anything less than a 2 star property. Incredibly unsafe at night time, with the entrance surrounded by drunk people and bottles being smashed. Room smelt musky and no fan in the bathroom. The breakfast was terrible, restaurant/ bar never open. Pool closes at 6pm, way too early for the warm weather of the area. Housekeeping staff friendly, reception staff very, very ordinary. I arrived late, the code I had been provided for the safe to access my key did not work, one washing machine in the laundry to service the whole building and had to wait hours for other guests to do several loads before I could use it. I paid for laundry yet there seemed to be others just turning up to use it without doing so. Honestly, do not stay here. It's smelly, old, dangerous and an absolutely rip off.
Stayed 8 nights in Aug 2024

4/10 Poor

Scott

Disliked: Staff & service, property conditions & facilities
Convenient location Hotel is very outdated and run down. rooms were not like the photos. The main sign out the front of the hotel had rusted away so much that the middle of it was gone. The tennis court had old wrecked cars parked on it. Staff could barely speak English. Didn't eat there based on the rest of the experience.
Stayed 1 night in Aug 2024

4/10 Poor

Anthony

Business traveler
Disliked: Property conditions & facilities
No hot water or no pressure
Stayed 7 nights in Aug 2024

2/10 Terrible

John

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoking problem. Fire evacuation due smoking fire dept arrived. Cant have balcony doors open due to pot and meth smoke. Building run down, electrical lamps broken hanging away from walls in and out. Tennis court filled with abandoned cars, pool area outside eating area run down, property next door burnt out shell. Disgracefully cheap, they dont care.
Stayed 5 nights in Aug 2024

2/10 Terrible

Brendan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve seen some dumps in my life but never stayed in one until now. A dump.
Stayed 4 nights in Aug 2024

6/10 Okay

Diego

Traveled with partner
Disliked: Property conditions & facilities
The place could do with some renovations or at least some fixing up.
Stayed 3 nights in Jul 2024

6/10 Okay

Vince

Business traveler
Disliked: Cleanliness
Needs refurbished
Stayed 2 nights in Aug 2024

6/10 Okay

Thomas

Traveled with family
Disliked: Staff & service, property conditions & facilities
It was worn and old. The maid service was inadequate and we had to go to front desk to get wash cloths and hand towels.
Stayed 3 nights in Aug 2024

4/10 Poor

Tim

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service
We managed to get a last minute booking and I also messed up my dates, they were very accommodating. We started in a dodgy place before moving here last minute and we were stoked with the view, the comfortable bed and the clean amenities. Everything with adequate and our room on level 8 was quiet. Went to use the spa - wasn't working. Might need to ask reception to turn on? Was too cold for pool but would have used if warmer. Restaurant food was average, but other places are only a 15 min walk away.
Stayed 5 nights in Jul 2024

2/10 Terrible

Sheridan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location but as soon as you walked into the lobby it stank like a men's urinal. I didn't even make it to the room. I cancelled our accommodation and went elsewhere. I felt like the smell was in my clothes. The reception person was lovely so that helped.
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

leonard, Townsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Jul 2024

6/10 Okay

TRICIA

Traveled with family
Liked: Cleanliness, staff & service
Paid for 2x Queen beds, 1 ended up being a single bed. Went to reception, staff were unable to assist and asked to return the next day. Bathroom very tired.
Stayed 2 nights in Jul 2024

6/10 Okay

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property may be close to the airport but it was a little to far from the shopping and restaurants.
Stayed 2 nights in Jul 2024

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to reorganise and refurbish the building…not enough power points, no bottled water,,,,room was smelly
Stayed 5 nights in Jul 2024