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Alassio Palm Cove

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alassio Palm Cove

Outdoor pool, pool umbrellas, sun loungers
On the beach, white sand
Exterior
Terrace/patio
1 Bedroom Apartment, Ocean View | Living area | 40-inch LCD TV with digital channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Hot Tub
  • Pool
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
139 Williams Esplanade, outside Cairns, Palm Cove, QLD, 4879
  • Palm Cove Beach
    5 min walk
  • Vie Spa Palm Cove
    3 min drive
  • Clifton Village Shopping Centre
    3 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    23 min drive

Room options

View all photos for Studio, Ocean View

Minibar, soundproofing, iron/ironing board, cribs/infant beds

Studio, Ocean View

  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio, Garden View

Minibar, soundproofing, iron/ironing board, cribs/infant beds

Studio, Garden View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Apartment, Ocean View

Minibar, soundproofing, iron/ironing board, cribs/infant beds

1 Bedroom Apartment, Ocean View

  • 732 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedrooms, 2 Bathrooms (Pool View)

Minibar, soundproofing, iron/ironing board, cribs/infant beds

2 Bedrooms, 2 Bathrooms (Pool View)

  • 1163 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom, 2 Bathrooms, Ocean View

Minibar, soundproofing, iron/ironing board, cribs/infant beds

2 Bedroom, 2 Bathrooms, Ocean View

  • 1163 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for 1 Bedroom (Pool View)

Minibar, soundproofing, iron/ironing board, cribs/infant beds

1 Bedroom (Pool View)

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Alassio Palm Cove

3.5-star hotel in Palm Cove
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and barbecue grills. Housekeeping is available on request.
Alassio Palm Cove offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. 40-inch LCD televisions come with premium digital channels. Refrigerators and minibars are provided. Bathrooms include showers. Housekeeping is offered on request and in-room massages can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. In addition to a children's pool, Alassio Palm Cove provides an outdoor pool and a spa tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This beach hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Alassio Palm Cove is a smoke-free property.

Alassio Palm Cove has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Helicopter/airplane tours
  • Outdoor pool
  • Private wine tours
  • Spa tub
  • Wine tours

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 30.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 30.00 per person (one-way)
  • Airport shuttle fee per child: AUD 30.00 (one-way), (up to 12 years old)
  • Housekeeping fee: AUD 80 per day
  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Alassio Apartment
Alassio Apartment Palm Cove
Alassio Palm Cove
Alassio Palm Cove Hotel Palm Cove
Alassio Palm Cove Apartment
Alassio Palm Cove Hotel
Alassio Palm Cove Palm Cove
Alassio Palm Cove Hotel Palm Cove

Alassio Palm Cove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 133 reviews" "
Rating 8 - Good. 49 out of 133 reviews" "
Rating 6 - Okay. 16 out of 133 reviews" "
Rating 4 - Poor. 7 out of 133 reviews" "
Rating 2 - Terrible. 1 out of 133 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Good mid tier hotel - only negative... we had to PAY to get two towels for the POOL!!
Stayed 1 night in Oct 2023

8/10 Good

Paul

Disliked: Staff & service
Stayed 10 nights in Jun 2023

6/10 Okay

Colin

Traveled with partner
Liked: Cleanliness, staff & service
Was a very basic room even though refurbished! Toilet non stop noisy! Manager very nice and helpful regarding restaurants and when no teaspoons etc in room was up very promptly.
Stayed 2 nights in May 2023

4/10 Poor

Tommy

Traveled with partner
Disliked: Staff & service, amenities
No elevator for three flights of stairs. Dirty pool. Refrigerator in room didn't work properly. Nobody at front desk most of the time. Hot tub was cold. Was not given the oceanfront room we booked.
Stayed 3 nights in Apr 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space, location and friendly staff. Happy to stay here again
Stayed 3 nights in Feb 2023

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

8/10 Good

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a family we we were very happy with our stay the room was amazing and very central to everything.Great value for money
Stayed 1 night in Oct 2022

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

4/10 Poor

Darcy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Jacinta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay at
Room was lovely, spacious and clean, pool was great, absolutely perfect location and wonderful staff
Stayed 1 night in Sep 2022

8/10 Good

Wes

Traveled with family and small children
Liked: Staff & service
It as hard to find the rubbish bins outside Our frying pan had a loose handle The vertices blind kept falling apart when opened or closed. Water was not very hot in the shower. Too many stairs to haul luggage up and down.
Stayed 5 nights in Sep 2022

6/10 Okay

Karen

Traveled with family
Liked: Staff & service
Great location , friendly staff Unfortunately shower not ideal over a big spa bath which you had to step into Sliding door to wardrobe off runners, blind to windows broken …
Stayed 1 night in Sep 2022

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jo was friendly and very approachable , lovely and quiet place to stay at and close to the beach, and walkable to a lot of places to eat at and shop at. Fully recommend people to go and stay there. Cheers Craig from New Zealand
Stayed 8 nights in Aug 2022

10/10 Excellent

Clayton

Stayed 5 nights in Jul 2022

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alassio is in a great position, close to restaurants and shops. Our bed was comfy and the room clean, quiet and safe. Be aware when booking. There is no lift. Ok for us but perhaps some might find it difficult to carry bags to the third floor. Also the one bedroom studios have showers over a spa bath. Again ok for us but not for the elderly or someone with mobility issues.
Stayed 3 nights in Jul 2022

6/10 Okay

Grayson

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing to say the least. Resort changed our booking with very little notice to 1 room apartment that couldn’t cater for number of guests staying. Reception closed at time of check in even though we were instructed we couldn’t check in earlier. Apartment had a hole in the middle of lounge room and had water leaking in. Best management could offer was a bucket. Bathroom disgusting with dirty shower base, mould growing in shower and in basins. Toilet seat was loose/ broken and wouldn’t stay up, Remote for tv had flat batteries, wifi password not provided with our check in paperwork, strong fish odour around the pool area, we believe it was coming from the drains, outdoor spa was cold, no toilet paper provided in shared amenities near pool. All in all a very average resort. Position on beachfront the only positive meaning it was handy to everything.
Stayed 8 nights in Jul 2022

4/10 Poor

Nick

Traveled with family
Disliked: Staff & service
Make sure you know the full cost
The hotel is in a great location. Our only issue that ruined it for us is that we booked for fivr people and were given a room for 4. When we asked for a towel (not even a bed) for the 5th person..as only four had been provided we were told we would have to pay extra. I argued that we had booked for five people and that we should not have to incur extra costs to accommodate that unless told prior to making the booking. Instead of seeing the validity of our request the woman in reception proceeded to argue that that was the way all hotels do it. And we would have to pay $3 for a towel. Never have we booked for 5 people and only received enough towels for four in any hotel ever. Unfortunately we would not go back nor would i recommend this place to any one based on this experience. They also have a price list in the room for extra toilet roll or washing up liquid should you need more during your stay!
Stayed 3 nights in Jan 2022

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool. Lovely staff. Spacious and very clean units
Stayed 4 nights in Jan 2022

10/10 Excellent

Timothy P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Awesome hotel across the road from the beach. Nice helpful owner. Great service!
Stayed 4 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we had a good stay with friendly and responsive staff. It would have been good to know the room was motel style with no internal seating, toaster or microwave.
Stayed 9 nights in Jul 2021

8/10 Good

Kathryn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Very good value for money. The pool and facilities are dated and could do with a freshen up. The room was very comfortable and clean but also dated. Would visit again.
Stayed 2 nights in Apr 2021

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant and helpful staff. Very well located and central to everything.
Stayed 2 nights in Jan 2021