Cairns City Palms

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cairns City Palms

Property entrance
Point of interest
Point of interest
BBQ/picnic area
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
199 Sheridan Street, Cairns North, QLD, 4870
  • Cairns Esplanade Charles Street Parkland
    5 min walk
  • Cairns Private Hospital
    9 min walk
  • Cairns Esplanade
    10 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    6 min drive

Room options

Executive Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Superior King Suite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Two-Bedroom Apartment

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

One-Bedroom Apartment

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin or Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Cairns City Palms

4-star motel in Cairns North
This smoke-free motel features an outdoor pool, a snack bar/deli, and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The motel offers a snack bar/deli. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a business center. This business-friendly motel also offers an outdoor pool, barbecue grills, and a vending machine.

Cairns City Palms is a smoke-free property.

A complimentary manager's reception is offered each day.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving after 9 PM can use the exterior telephone located at the reception entry for check-in assistance.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.0 per day
Cribs (infant beds) are available for AUD 5.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Cairns City Palms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 401 reviews" "
Rating 8 - Good. 156 out of 401 reviews" "
Rating 6 - Okay. 38 out of 401 reviews" "
Rating 4 - Poor. 18 out of 401 reviews" "
Rating 2 - Terrible. 5 out of 401 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
This was a really nice place to stay and was close to everything i needed.
Stayed 1 night in Sep 2024

8/10 Good

Rhea

Stayed 3 nights in Sep 2024

8/10 Good

Sue

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the bed was really comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Terrence

Liked: Cleanliness
Ideal for an overnight stay satisfactory services in near proximity
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean and comfortable. Good position for local shops. The receptionist Sarah was so lovely 🌺
Stayed 1 night in Sep 2024

10/10 Excellent

Andrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay
Stayed 1 night in Sep 2024

10/10 Excellent

Andrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the unit at the back is quiet even the motel is located on busy road during the day. I love my room on ground floor has the backyard to unwind. Friendly maid. 15min walk to central shopping mall, and at the corner of the road got convenience store and shops. Oldschool bathroom but still ok. Love my stay for 5 nights.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in, genuine and friendly staff. Clean and tidy room with super comfortable bed and pillows. Well maintained grounds & rooms. Convenient location.
Stayed 1 night in Sep 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Clean and tidy great staff starting to look a bit old great free coffee and Muffins in the morning
Stayed 2 nights in Sep 2024

8/10 Good

Lynne

Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and wish it could have been longer. The location was ideal for accessing the popular activities of the area. Certainly on the list for a return visit.
Stayed 4 nights in Aug 2024

8/10 Good

Leann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jo- Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped kitchenette . Clean & comfortable
Stayed 1 night in Aug 2024

8/10 Good

Edwin

Liked: Property conditions & facilities
Clean and the rooms looked inviting with the flowers on the bed and bathroom. Not much room in the parking area.
Stayed 1 night in Aug 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Close to bus stop
Stayed 4 nights in Aug 2024

10/10 Excellent

Judie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean and spacious.
Stayed 1 night in Aug 2024

4/10 Poor

Justin

Traveled with family
Liked: Cleanliness, staff & service
Very noisy within and around the property
Stayed 1 night in Aug 2024

8/10 Good

Roanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Clean tidy rooms, comfortable bed.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Great location and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic, just missed out on parking one night due to lack of spaces on site. Everything else was great
Stayed 1 night in Jul 2024

8/10 Good

Lovelyn

Liked: Amenities
Parking was a bit tricky.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ravinderjeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Jul 2024

8/10 Good

Margaret

Stayed 1 night in Jul 2024