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Cairns City Palms

4.0 star property

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Property entrance
Superior Two-Bedroom Apartment | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Point of interest
BBQ/picnic area
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning
  • Business services
$109
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
199 Sheridan Street, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪8 min walk‬
  • Cairns Central Shopping Centre
    ‪16 min walk‬
  • Reef Fleet Terminal
    ‪3 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Executive Suite, 1 King Bed

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior King Suite

9.0 out of 10
Wonderful
(52 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Two-Bedroom Apartment

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One-Bedroom Apartment

One-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

One-Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Twin or Triple Room

8.4 out of 10
Very good
(9 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Cairns City Palms

4-star motel in Cairns North
This smoke-free motel features an outdoor pool, a snack bar/deli, and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The motel offers a snack bar/deli. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a business center. This business-friendly motel also offers an outdoor pool, barbecue grills, and a vending machine.

Cairns City Palms is a smoke-free property.

A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 9 PM can use the exterior telephone located at the reception entry for check-in assistance.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.0 per day
Cribs (infant beds) are available for AUD 5.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Reviews

Cairns City Palms Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 223 out of 481 reviews
Rating 8 - Good. 183 out of 481 reviews
Rating 6 - Okay. 45 out of 481 reviews
Rating 4 - Poor. 21 out of 481 reviews
Rating 2 - Terrible. 9 out of 481 reviews

Reviews

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel. Easy access & very comfortable. Very good price too. Great shower
Stayed 1 night in Jun 2025

10/10 Excellent

JP

Stayed 4 nights in May 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed, a bit of noise from the road, OK for a night in transit.
Stayed 1 night in May 2025

8/10 Good

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
A handy spot to stay. Close to airport and a 25min walk to cairns water precinct on esplande. Units are old but functional and priced accordingly.
Stayed 6 nights in May 2025

10/10 Excellent

Simon

Liked: Staff & service, property conditions & facilities
Really nice for the price and well worth it!!!!
Stayed 1 night in May 2025

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet area, friendly staff, and a comfortable bed. Had a pleasant and relaxing stay!”
Stayed 2 nights in May 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buildings are showing their age but funtional and clean. The ferals in the backpackers next door are unfortunate but their noise didn't go on too late.
Stayed 2 nights in May 2025

10/10 Excellent

Ruth Helen, QUAKERS HILL

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for what we wanted to meet a mate off a cruise ship, we live up here
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 3 nights in May 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great place , easy to find , excellent service , great location , highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Len

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and reasonable price
Stayed 1 night in May 2025

10/10 Excellent

Skylar

Stayed 2 nights in May 2025

8/10 Good

Gayle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an older style it was lovely and clean. Bed was very comfortable. We had a late check in and the message sent giving us instructions was great and easy. Good on site off street parking. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return again.

Always a pleasure checking in here, I’m a regular return guest. Friendly and welcoming staff, clean and tidy rooms. Thank you all for your continued hospitality!
Stayed 3 nights in Apr 2025

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like visitors upstairs walking and stomping around all night into the early morning....I was in 105...
Stayed 4 nights in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Clean, staff friendly and helpful, good location
Stayed 1 night in Apr 2025

8/10 Good

Lance

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good reception hours and free tea and coffee
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and convenient. Highly recommend!
Stayed 2 nights in Apr 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed overnight before catching a plane and it was very clean and comfortable. I would stay again.
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Business traveler
Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place. Friendly staff and clean rooms Stayed there several times when I can get a room. Book in advance because it's busy
Stayed 1 night in Mar 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return guest

Always a pleasure staying here. Friendly staff, quick and easy check in and out. Clean and tidy rooms with comfortable beds. Convenient location.
Stayed 2 nights in Jan 2025

4/10 Poor

Lynn, Fareham

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Although the receptionist was very welcoming, the conditions in the room were poor and the local area to the nearby supermarket did not feel very safe. The room itself appeared clean but the ceiling was very stained and all the furnishings were very old and in a poor condition. It badly needs updating so would not recommend this hotel/apartments.
Stayed 1 night in Mar 2025

10/10 Excellent

Tegan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient to shopping, hospital support and a short walking distance to dinning and esplanade and local attractions and activities
Stayed 1 night in Mar 2025