Cairns City Palms

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cairns City Palms

Property entrance
One-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Point of interest
Reception hall
BBQ/picnic area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Pool
  • Air conditioning
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
199 Sheridan Street, Cairns North, QLD, 4870
  • Cairns Esplanade Charles Street Parkland
    5 min walk
  • Cairns Private Hospital
    9 min walk
  • Cairns Esplanade
    10 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    6 min drive

Room options

Executive Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Superior King Suite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Two-Bedroom Apartment

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

One-Bedroom Apartment

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin or Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

About this property

Cairns City Palms

4-star motel in Cairns North
This smoke-free motel features an outdoor pool, a snack bar/deli, and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The motel offers a snack bar/deli. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a business center. This business-friendly motel also offers an outdoor pool, barbecue grills, and a vending machine.

Cairns City Palms is a smoke-free property.

A complimentary manager's reception is offered each day.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving after 9 PM can use the exterior telephone located at the reception entry for check-in assistance.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.0 per day
Cribs (infant beds) are available for AUD 5.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Cairns City Palms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 392 reviews" "
Rating 8 - Good. 155 out of 392 reviews" "
Rating 6 - Okay. 38 out of 392 reviews" "
Rating 4 - Poor. 16 out of 392 reviews" "
Rating 2 - Terrible. 5 out of 392 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and wish it could have been longer. The location was ideal for accessing the popular activities of the area. Certainly on the list for a return visit.
Stayed 4 nights in Aug 2024

8/10 Good

Leann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jo- Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped kitchenette . Clean & comfortable
Stayed 1 night in Aug 2024

8/10 Good

Edwin

Liked: Property conditions & facilities
Clean and the rooms looked inviting with the flowers on the bed and bathroom. Not much room in the parking area.
Stayed 1 night in Aug 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Close to bus stop
Stayed 4 nights in Aug 2024

10/10 Excellent

Judie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean and spacious.
Stayed 1 night in Aug 2024

4/10 Poor

Justin

Traveled with family
Liked: Cleanliness, staff & service
Very noisy within and around the property
Stayed 1 night in Aug 2024

8/10 Good

Roanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Clean tidy rooms, comfortable bed.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Great location and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic, just missed out on parking one night due to lack of spaces on site. Everything else was great
Stayed 1 night in Jul 2024

8/10 Good

Lovelyn

Liked: Amenities
Parking was a bit tricky.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ravinderjeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Jul 2024

8/10 Good

Margaret

Stayed 1 night in Jul 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are beautifully cleaned. Smell amazing. Staff are always friendly and accommodating.
Stayed 1 night in Jul 2024

10/10 Excellent

Maree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff who were very approachable and had everything we needed when we needed it
Stayed 2 nights in Jul 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service
A 3 night stay
We arrived late. The process of obtaining our key wall good. The staff were helpful and friendly, no issues. The room had plenty of space and the bed was comfortable. The room was showing it’s age. The bathroom was not set out well. You would not want to be a big person trying to fit past the door. The location was not good. Plenty of traffic noise and planes taking off and landing. There was a convenience store close by, but we did not feel safe walking to it at night. The backpacks hostel next door was not helpful with the music and noise. We would not stay at this place again
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Stayed 1 night in Jul 2024

8/10 Good

Lerma

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: We had a nice stay at this property. Water pressure at the shower was great! Walking distance to the city centre.Staff are helpful. Cons: Small bath towel.Sheets changed after 4 days of your stay which we stayed for 5 nights so no point of asking the room attendant to change a day before we check-out.
Stayed 5 nights in Jun 2024

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
All ok
Stayed 1 night in Jul 2024

6/10 Okay

julie

Traveled with partner
Needs updating
Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service
Stay was OK except the frig was noisy and never turned off
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room very clean spacious. Bed comfortable. No issues would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, easy checkin, quiet, clean
Stayed 1 night in Jun 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Sandy

Stayed 1 night in Jun 2024