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Cairns Harbourside Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cairns Harbourside Hotel

View from property
Outdoor spa tub
Terrace/patio
View from property
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
209-217 The Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    4 min walk
  • Cairns Esplanade Charles Street Parkland
    4 min walk
  • Cairns Base Hospital
    8 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    6 min drive

Room options

View all photos for Premium Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Standard

In-room safe, individually decorated, individually furnished, desk

2 Double Beds Standard

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Seafront

Premium Twin Seafront | In-room safe, individually decorated, individually furnished, desk

Premium Twin Seafront

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite with Seaview

In-room safe, individually decorated, individually furnished, desk

One Bedroom Suite with Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite with Sofa

In-room safe, individually decorated, individually furnished, desk

One Bedroom Suite with Sofa

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Double beds standard with Sea View

In-room safe, individually decorated, individually furnished, desk

2 Double beds standard with Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Premium with Sofa

King Bed Premium with Sofa | In-room safe, individually decorated, individually furnished, desk

King Bed Premium with Sofa

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium

King Bed Premium | In-room safe, individually decorated, individually furnished, desk

King Bed Premium

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Standard

In-room safe, individually decorated, individually furnished, desk

King Bed Standard

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Suite Seafront

King Bed Suite Seafront | In-room safe, individually decorated, individually furnished, desk

King Bed Suite Seafront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Seafront

Premium King Seafront | View from room

Premium King Seafront

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King and 1 Single Standard

1 King and 1 Single Standard | In-room safe, individually decorated, individually furnished, desk

1 King and 1 Single Standard

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for One King & One Single Seaview

In-room safe, individually decorated, individually furnished, desk

One King & One Single Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Cairns Harbourside Hotel

4-star hotel in Cairns North
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a snack bar/deli, conference space, and concierge services.
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2551 square feet (237 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Cairns Harbourside Hotel is a smoke-free property.

Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

Czech, English, Indonesian, Japanese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Free crib
  • Highchair
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,551 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1184 reviews" "
Rating 8 - Good. 426 out of 1184 reviews" "
Rating 6 - Okay. 142 out of 1184 reviews" "
Rating 4 - Poor. 44 out of 1184 reviews" "
Rating 2 - Terrible. 18 out of 1184 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly comfortable beds. All staff super friendly and efficient. Clean, very comfortable room.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views Quiet and relaxing Very happy and attentive staff We enjoyed the breakfast We enjoyed the pool and surrounding area Meals in the dining room were excellent Shuttle service was good also Would highly recommend your hotel and would stay there again ourselves.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, staff friendly and helpful. Meals good, pool so refreshing.
Stayed 8 nights in Aug 2024

10/10 Excellent

Warren

Traveled with partner
Amazing helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made to feel very welcome by the staff. We stayed for 6 days and enjoyed all the time we were there. The view was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Housheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay!
We had a lovely stay. The hotel is in a perfect spot. Would definitely stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay! Staff were all incredibly friendly and helpful, rooms clean and comfortable pillows are amazing! Breakfast was lovely! Very central to town but not too close to all the night hustle and bustle on the Saturday night perfect location
Stayed 2 nights in Aug 2024

2/10 Terrible

Wendy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked two rooms, but due to a flight, we had to do a late check in. The receptionist was very friendly and everything was good. But moment later, my friend messaged me that her room was not made. She reached out to the receptionist, who had the best effort to look for sheets and made the bed for her. Unfortunately, no pillow cases were provided. Room has a dated smell both rooms My friend was offered a free breakfast as a compensation. Little did she know that the free breakfast was specified to a particular date. Talk about it later paragraph. The next day we had a whole day of activity in the sea which required us to leave the hotel at 6:30am and returned to our room for a quick shower before dinner. We were both not happy with the shower. The hot water would stopped for a while and run again. Everytime it stopped, there's a loud clung sound. So I was taking a cold water shower essentially. I went to complained at the receptionist but they can do so little, as that's the last night in staying. my frd told me that she also had the same issue. We were both very unimpressed with this hotel. My friend went you claim her free breakfast since our second day is free, but she found out that the free breakfast is only for the day before. She was not informed about it. And on a second thought... why would anyone want to put a date restriction on a win back compensation. I don't understand. So no bkf. We checked out the day after. Very unhappy with our stay.
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for airport but long walk to city and harbour area..Air conditioning was very cold and unable to be controlled by us. Also suggest extra blankets should be stored in the room as other hotels do.
Stayed 1 night in Aug 2024

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, easy parking, happy hour 5-6pm
Stayed 1 night in Aug 2024

10/10 Excellent

Anil

Traveled with family
Very good
Stayed 2 nights in Aug 2024

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, amenities
Good overall experience
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful, rooms are older but very clean and tidy for their age. Facilities were fantastic.
Stayed 7 nights in Aug 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Valerie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Not bad hotel, limited dining options within walking distance
Stayed 1 night in Aug 2024

10/10 Excellent

Bhavesh Kiritkumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's amazing property and would like to come every time to the same place!!
Stayed 2 nights in Aug 2024

6/10 Okay

Brendan

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with an extraordinary view. Very quiet and comfortable. Much appreciated the staff prioritising an early check-in for us. Wish we had stayed there longer. Will certainly stay there again
Stayed 1 night in Aug 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay, staff all friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Byeong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hartmut

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position by the Esplanade, comfortable and quiet overnight staywith good breakfast options!
Stayed 1 night in Aug 2024

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the friendly and helpful service from the 24 hour reception manager when our arrival was after midnight because of flight delays. Great location and beautiful breakfast setting. Limited parking on-site. We had to park on the street.
Stayed 1 night in Jul 2024

10/10 Excellent

Raelene

Liked: Cleanliness, staff & service, property conditions & facilities
Very Central to all facilities.
Stayed 2 nights in Aug 2024