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Cairns Harbourside Hotel

4.0 star property

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Photo gallery for Cairns Harbourside Hotel

Outdoor spa tub
Land view from property
Terrace/patio
Breakfast, lunch served; local and international cuisine, pool views
1 King and 1 Single Standard | 1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Housekeeping
$129
includes taxes & fees
Sep 24 - Sep 25

Explore the area

View in a map
209-217 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Night Markets
    ‪3 min drive‬
  • Cairns Convention Centre
    ‪4 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Standard

1 bedroom, in-room safe, individually decorated, individually furnished

2 Double Beds Standard

8.8 out of 10
Excellent
(15 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Seafront

Premium Twin Seafront | 1 bedroom, in-room safe, individually decorated, individually furnished

Premium Twin Seafront

8.6 out of 10
Excellent
(7 reviews)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite with Seaview

1 bedroom, in-room safe, individually decorated, individually furnished

One Bedroom Suite with Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite with Sofa

1 bedroom, in-room safe, individually decorated, individually furnished

One Bedroom Suite with Sofa

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Double beds standard with Sea View

1 bedroom, in-room safe, individually decorated, individually furnished

2 Double beds standard with Sea View

8.8 out of 10
Excellent
(18 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Premium with Sofa

King Bed Premium with Sofa | 1 bedroom, in-room safe, individually decorated, individually furnished

King Bed Premium with Sofa

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium

King Bed Premium | 1 bedroom, in-room safe, individually decorated, individually furnished

King Bed Premium

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Standard

1 bedroom, in-room safe, individually decorated, individually furnished

King Bed Standard

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Seafront

Premium King Seafront | View from room

Premium King Seafront

8.4 out of 10
Very good
(15 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Cairns Harbourside Hotel

4-star hotel in Cairns North
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2550 square feet (237 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Cairns Harbourside Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Children aged 12 and younger eat free breakfast.
Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Fenced pool
  • High chair
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,550 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit; WiFi in public areas is also free and has a 4-device limit
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice walk along the esplanade to bars and restaurants. We had a great sunrise view from our room looking out over the harbour.
Stayed 5 nights in May 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel. Rooms are dated but very clean. Staff were excellent. Hotel is cutely decorated and has great surrounding grounds. Nice walk to downtown. My room had an excellent view of the ocean and park area across the street. Good breakfast buffet. I would definitely stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Kimberley, Belconnen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel & staff. Big twin share room & bonus of having toiletries in the bathroom & shower. Nice bar to have a drink in the Arvo & a 15 minute stroll along the Esplanade toain centre.
Stayed 2 nights in May 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Highly recommended.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family

Not recommended hotel

Maybe is the culture, the hotel didn't make up our room day 2 of my stay even I have the sign hang outside the door for makeup the room. The breakfast end quite early. If you planned of relax holiday then this might not be the hotel, as you have to wake up early for breakfast :) The hotel is kind of old and even the housekeeping didn't vacuum the floor as we found the chips that we drop the previous day.
Stayed 4 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest places I’ve ever stayed. Inside and out - just beautiful. Magnificent views of Cairns. Clean, comfortable, and a great price.
Stayed 1 night in May 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Derek

Was good, thankful we could leave some bags for the week while on a tour.
Stayed 1 night in May 2025

4/10 Poor

Sharryn

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not so good - no real coffee at breakfast
Stayed 2 nights in May 2025

6/10 Okay

Jonnie, Cypress

Stayed 1 night in May 2025

8/10 Good

Marita

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient for us as we flew into the airport late at night and were driving to Port Douglas the next morning so it was a great place for the stopover.
Stayed 1 night in May 2025

10/10 Excellent

Tiffany, Andover

Cute spot in a great location. Room was musty, which I attributed to the humid climate.
Stayed 1 night in Apr 2025

8/10 Good

Nelya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tejas

Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities
A great place for being close to the airport, walkable distance to CBD, bathroom clean but old, lovely staff
Stayed 1 night in May 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities
Good price, nice vibe, superb views on the ocean side. Away from the noise of the tourist area. About 1km walk along the boardwalk into the party zone.
Stayed 2 nights in May 2025

8/10 Good

Gregory

Stayed 1 night in May 2025

10/10 Excellent

Tejas

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Margaret, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across the Esplanade. Partial view of ocean. Staff friendly. Easy to walk to places.
Stayed 2 nights in May 2025

4/10 Poor

Meetika

Traveled with partner
Liked: Staff & service
Disliked: Amenities
I asked for an ocean view room but they gave me a room at level 1 which had tall trees obstructing the whole view . I asked why they did this , they said they don’t expect the trees to grow this much in summers lol . That wasn’t what I was expecting as an answer . It spoiled my mood to not receive the room I paid for . Had they moved me on a higher level I would have got what I wanted . But they dint .
Stayed 2 nights in May 2025

8/10 Good

Brian and Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Helpful and friendly staff.
Stayed 2 nights in May 2025

6/10 Okay

Dickson Alopa

Liked: Cleanliness, staff & service
Close to the airport and esplenide
Stayed 1 night in May 2025