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Cairns Harbourside Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cairns Harbourside Hotel

View from property
Breakfast area
Wine bar, ocean views, open daily
Outdoor spa tub
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
209-217 The Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    4 min walk
  • Cairns Esplanade Charles Street Parkland
    4 min walk
  • Cairns Base Hospital
    8 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    6 min drive

Room options

View all photos for Premium Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Standard

In-room safe, individually decorated, individually furnished, desk

2 Double Beds Standard

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Seafront

Premium Twin Seafront | In-room safe, individually decorated, individually furnished, desk

Premium Twin Seafront

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite with Seaview

In-room safe, individually decorated, individually furnished, desk

One Bedroom Suite with Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite with Sofa

In-room safe, individually decorated, individually furnished, desk

One Bedroom Suite with Sofa

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Double beds standard with Sea View

In-room safe, individually decorated, individually furnished, desk

2 Double beds standard with Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Premium with Sofa

King Bed Premium with Sofa | In-room safe, individually decorated, individually furnished, desk

King Bed Premium with Sofa

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium

King Bed Premium | In-room safe, individually decorated, individually furnished, desk

King Bed Premium

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Standard

In-room safe, individually decorated, individually furnished, desk

King Bed Standard

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Suite Seafront

King Bed Suite Seafront | In-room safe, individually decorated, individually furnished, desk

King Bed Suite Seafront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Seafront

Premium King Seafront | View from room

Premium King Seafront

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King and 1 Single Standard

1 King and 1 Single Standard | In-room safe, individually decorated, individually furnished, desk

1 King and 1 Single Standard

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for One King & One Single Seaview

In-room safe, individually decorated, individually furnished, desk

One King & One Single Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two Double Beds Standard Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for One-Bedroom King Suite

Living area | 108-cm LCD TV with satellite channels, TV, MP3 dock

One-Bedroom King Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Beds Standard

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Suite

In-room safe, individually decorated, individually furnished, desk

King Bed Suite

  • Sleeps 3
  • 1 King Bed

View all photos for One King One Single Bed Standard

In-room safe, individually decorated, individually furnished, desk

One King One Single Bed Standard

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for One-Bedroom Suite with Sea View

In-room safe, individually decorated, individually furnished, desk

One-Bedroom Suite with Sea View

  • Sleeps 4
  • 1 King Bed

View all photos for One King One Single Bed Standard Sea View

In-room safe, individually decorated, individually furnished, desk

One King One Single Bed Standard Sea View

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two Double Beds Premium Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Premium Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Seafront

In-room safe, individually decorated, individually furnished, desk

Premium Twin Seafront

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Seafront

In-room safe, individually decorated, individually furnished, desk

Premium King Seafront

  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room with Sofabed

In-room safe, individually decorated, individually furnished, desk

Premium King Room with Sofabed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room

In-room safe, individually decorated, individually furnished, desk

Premium King Room

  • Sleeps 3
  • 1 King Bed

View all photos for King Standard Room

In-room safe, individually decorated, individually furnished, desk

King Standard Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Cairns Plaza Hotel

Pool
Parking included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (1001)
The price is $133
per night
$146 total
includes taxes & fees
Jan 12 - Jan 13
Cairns Plaza Hotel

About this property

Cairns Harbourside Hotel

4-star hotel in Cairns North
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a snack bar/deli, conference space, and concierge services.
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2551 square feet (237 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Cairns Harbourside Hotel is a smoke-free property.

Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

Czech, English, Indonesian, Japanese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Free crib
  • Highchair
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,551 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1005 reviews" "
Rating 8 - Good. 335 out of 1005 reviews" "
Rating 6 - Okay. 105 out of 1005 reviews" "
Rating 4 - Poor. 31 out of 1005 reviews" "
Rating 2 - Terrible. 17 out of 1005 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all rounder.
Stayed 3 nights in Sep 2024

10/10 Excellent

Quinn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Anu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay @harbourside hotel.Close proximity to shops & other attractions.Helpful staff & well maintained rooms
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Robin

Liked: Staff & service, amenities, property conditions & facilities
Hotel is right on the esplanade and conveniently close to the city facilities.
Stayed 2 nights in Sep 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

rob

Traveled with partner
Was perfect for our quick stay Only complaint would be no cutlery or toaster and exhaust fan in bathroom Other than that it was great 👍
Stayed 1 night in Sep 2024

6/10 Okay

Christian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
You get what you pay for. Don’t look at the mattress… Fine for what it is.
Stayed 1 night in Sep 2024

10/10 Excellent

Cassandra

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Helpful friendly staff and great location.
Stayed 1 night in Sep 2024

10/10 Excellent

Drazan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff amazing and so according, helped with a small problem and just made our stay remembable.
Stayed 1 night in Sep 2024

8/10 Good

John

Traveled with family and small children
Liked: Staff & service, amenities
Beautiful outlook from Harbourside unit, excellent front of house service, generally staff were very polite, helpful and accommodating.The unit was a bit dated and needed some sprucing up especially in bathroom where there were traces of mould in tiles. Daily room service was sporadic, one day very clean and tidy the next, untidy or not done at all. Breakfast had great options but buffet hot food was only luke warm, dinner menu had limited options but cooked well, bar staff were excellent. Outdoor facilities were lovely, ambience good, were in flight path so a bit noisy at times. The pool was quite cold most days and sunny days were limited. Quite a distance to walk into CBD. Overall an average stay.
Stayed 7 nights in Sep 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
Great place to stay
Stayed 3 nights in Sep 2024

8/10 Good

Marian

Stayed 1 night in Aug 2024

8/10 Good

Chloe

Traveled with partner
Liked: Cleanliness, staff & service
Best night sleep.... new mattress & pillows. Hot water and water pressure was bit sad. And we where level 1 😔
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 3 nights in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and awesome service
Stayed 1 night in Sep 2024

10/10 Excellent

Kirsty

Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was a nice stay . Clean and the staff were very friendly
Stayed 1 night in Sep 2024

8/10 Good

Blaston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Breakfast options are good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable
Stayed 1 night in Sep 2024

6/10 Okay

ian

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Nick - John Nicholas

Liked: Cleanliness, staff & service
Poor Wifi quality - the only reason I am marking down property and facilities to a 3
Stayed 2 nights in Sep 2024