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Cairns Harbourside Hotel

4.0 star property

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Photo gallery for Cairns Harbourside Hotel

Relax by the tranquil pool surrounded by lush palm trees and a serene body of water.
Relax in a serene outdoor space surrounded by lush greenery and a stunning ocean view.
Enjoy a peaceful retreat with a balcony offering views of lush greenery and distant mountains.
Enjoy dining in this inviting space with a clean design, pendant lights, and potted plants.
Stroll through a serene garden filled with lush palm trees and greenery along a winding pathway.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
209-217 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Night Markets
    ‪3 min drive‬
  • Cairns Convention Centre
    ‪4 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(12 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Standard

1 bedroom, in-room safe, individually decorated, individually furnished

2 Double Beds Standard

8.8 out of 10
Excellent
(13 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Seafront

Premium Twin Seafront | 1 bedroom, in-room safe, individually decorated, individually furnished

Premium Twin Seafront

8.6 out of 10
Excellent
(7 reviews)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite with Seaview

1 bedroom, in-room safe, individually decorated, individually furnished

One Bedroom Suite with Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite with Sofa

1 bedroom, in-room safe, individually decorated, individually furnished

One Bedroom Suite with Sofa

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Double beds standard with Sea View

1 bedroom, in-room safe, individually decorated, individually furnished

2 Double beds standard with Sea View

9.0 out of 10
Wonderful
(16 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Premium with Sofa

King Bed Premium with Sofa | 1 bedroom, in-room safe, individually decorated, individually furnished

King Bed Premium with Sofa

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium

King Bed Premium | 1 bedroom, in-room safe, individually decorated, individually furnished

King Bed Premium

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Standard

1 bedroom, in-room safe, individually decorated, individually furnished

King Bed Standard

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Suite Seafront

King Bed Suite Seafront | 1 bedroom, in-room safe, individually decorated, individually furnished

King Bed Suite Seafront

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Seafront

Premium King Seafront | View from room

Premium King Seafront

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Double Beds Standard Sea View

1 bedroom, in-room safe, individually decorated, individually furnished

Two Double Beds Standard Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for One Kingbed Suite With Sofa Bed

Living area | 108-cm LCD TV with satellite channels, TV, MP3 dock

One Kingbed Suite With Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Two Double Beds Standard

1 bedroom, in-room safe, individually decorated, individually furnished

Two Double Beds Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Suite

1 bedroom, in-room safe, individually decorated, individually furnished

King Bed Suite

  • Sleeps 3
  • 1 King Bed

View all photos for One Kind Bed Sea View Suite With Sofa Bed

1 bedroom, in-room safe, individually decorated, individually furnished

One Kind Bed Sea View Suite With Sofa Bed

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Two Double Beds Premium Sea View

1 bedroom, in-room safe, individually decorated, individually furnished

Two Double Beds Premium Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Seafront

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Twin Seafront

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Seafront

1 bedroom, in-room safe, individually decorated, individually furnished

Premium King Seafront

  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room With Sofabed

1 bedroom, in-room safe, individually decorated, individually furnished

Premium King Room With Sofabed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium King Room

1 bedroom, in-room safe, individually decorated, individually furnished

Premium King Room

  • Sleeps 3
  • 1 King Bed

View all photos for King Standard Room

1 bedroom, in-room safe, individually decorated, individually furnished

King Standard Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Two beds with matching headboards and white bedding, a desk, and a television, offering a view of the ocean.

Rydges Esplanade Resort Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (1008)
$216 nightly
The price was $240
The price is $216 total
includes taxes & fees
Rydges Esplanade Resort Cairns

About this property

Cairns Harbourside Hotel

4-star hotel in Cairns North
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a snack bar/deli, conference space, and concierge services.
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2551 square feet (237 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Cairns Harbourside Hotel is a smoke-free property.

Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

Czech, English, Indonesian, Japanese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • High chair
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,551 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit; WiFi in public areas is also free and has a 4-device limit
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1009 reviews
Rating 8 - Good. 332 out of 1009 reviews
Rating 6 - Okay. 93 out of 1009 reviews
Rating 4 - Poor. 29 out of 1009 reviews
Rating 2 - Terrible. 14 out of 1009 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Morris

Stayed 3 nights in Apr 2025

8/10 Good

Morris

Traveled with family
Liked: Staff & service, amenities
Every staff member that we came in contact with were very welcoming, attentive and cheery. They couldn't do enough for us. The bar manager was amazing and made great selections for my daughter who is vegan. Everyone was just so welcoming and couldn't do enough for us. The downside was the cleanliness of the room. There was dust on most furniture and the carpet hadn't been vacuumed very well. The shower/bath was dirty, and the glass windows were also dirty. There were dead bugs on the furniture as well. We did opt to have our room serviced each day, however, out of the four nights, we only had our room serviced twice.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location with a lovely walk along the beachside to the ‘centre’
Stayed 1 night in Apr 2025

8/10 Good

Ivana

Traveled with partner
Liked: Cleanliness
Room was comfy, bed with soft and firm pillows, shower had very good preassure. The water in the region was making my skin very dry, meaning my hands were peeling after every handwash.
Stayed 1 night in Apr 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities
Really lovely staff, there was always somebody there if you needed anything. The room itself was nice and spacious, with a balcony. Nice location on the ocean side with a nice walk down the promenade to the centre.
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ann

Traveled with family
This property could have been cleaner. Our bedding and room was clean but the room was dated and in need of some attention. The common areas, dining, bar, outside dining and pool areas could use some additional maintenance attention. There was 1 outlet to use to charge phones and tablets for three people. The lack of available outlets was a problem. This hotel was quite a walk from the night markets and the harbor boats. This was my mistake for not checking the distance but overall I would probably choose a different accommodation for a return trip.
Stayed 2 nights in Apr 2025

8/10 Good

catherine

Traveled with partner
Liked: Staff & service, property conditions & facilities
decent hotel with a kind staff. But updated rooms and old bathrooms. matters not good at all.
Stayed 3 nights in Apr 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short o ernight stay. Easy access well appointed
Stayed 1 night in Apr 2025

8/10 Good

Raghu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to water and had excellent Views of the water and mountain with a chance to view nice Sunrises. Its close to Esplanade and a nice walk or jog tracks. Breakfast was included and the options were decent. Staff were were helpful For drinking water in the lobby , they had a water cups But there was no water fountain where we could refill our water bottles and everytime we needed cold water, the bar guys were helpful to fill it up for us.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Amenities
Very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, the only thing is they don’t change the sheets when they clean the room and I know this as my partner accidently dripped food onto the bed and it was still there after the room clean. Just the bed was made and got new towels. But overall amazing.
Stayed 3 nights in Apr 2025

6/10 Okay

cheryl Fae

Liked: Cleanliness
To far away from everything..unless you had someone in Cairns hospital, then it works..
Stayed 5 nights in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Super friendly staff. Comfy bed
Stayed 1 night in Apr 2025

8/10 Good

lorna, Wilmington

Traveled with partner
Liked: Staff & service
Our stay was for 2 days, 3 nites. We found it to be satisfactory, with the staff being the greatest asset. The food was good but we had to remind them of orders that had been forgotten. We would have enjoyed a coffee maker in the room but just instant was available. We asked for an adaptor so we could charge our phones but it was loose in the wall and charging was a problem. Also re: the internet, we were told there might be some problems with it. I think this was an underestimate as we had no internet in our room the whole 3 days we were there. We needed to go down around bar or reception to get any service. One last thing- there was a filter in the bathroom next to faucets and it was absolutely filthy; it needs to be replaced. It’s an old building. The other thing is the distance to downtown. We walked it once but you are really not close to much in this lovation
Stayed 3 nights in Apr 2025

8/10 Good

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel quality, clean, 2km from town so walkable, nice pool area
Stayed 4 nights in Apr 2025

8/10 Good

Ruth

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice property, but about a 25 min walk into town. Good value for money.
Stayed 3 nights in Apr 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again however, it is not in walking distance to shops and activities. A hire car is needed. There is noise from the road and airplanes. The staff are very helpful.
Stayed 5 nights in Apr 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel lovely walk to cairns centre along the esplanade, clean and quiet easy parking
Stayed 2 nights in Apr 2025

10/10 Excellent

Henry W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view from our window

Our stay in this particular hotel was a bit unplanned as the cyclone Alfred chased us away from Brisbane ahead of our planned departure. However, we didn't regret booking this hotel on the fly mainly because of a beautiful view of the sea through our window. The room was clean. The area was quiet, you had to walk a bit to get to the center of Cairns. The happy hour was a little underwhelming.
Stayed 2 nights in Mar 2025

8/10 Good

Li

Stayed 2 nights in Apr 2025

10/10 Excellent

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet location with beautiful views.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay thank you
Stayed 1 night in Apr 2025